Middleton Hall Care Home

68 Middleton Avenue, Uphall, Broxburn EH52 5DQ
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8.9 35 Reviews
  • Middleton Hall Care Home, Broxburn
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1570
  • Self-Funded Nursing Dementia Care: from £1570

These prices are only a guideline, please contact Middleton Hall Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Owner

  • Bekka Care Ltd

Person in charge

  • Ann Simpson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1997
  • Number of floors: 3

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • Open visiting. please note mealtimes are protected. Breakfast 8.30am-9.30am, 12.30pm-1.30pm and 5pm -6pm

Parking

  • A number of parking spaces around the home

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Middleton Hall Care Home Reviews (35)

8.9

Middleton Hall Care Home has a Review Score of 8.9 (8.872) out of 10, based on 5 reviews in the last 2 years.
Over all time Middleton Hall Care Home has 35 reviews.

Overall Experience
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Date Published
  • 35
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Reviewer Connection to Middleton Hall Care Home
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Total of 35, showing 21-35
Review from Margaret W (Daughter of Resident) published on 22 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was fading away, was down to 8 and a half stone and she was always a big woman. After all 2 and a half years she is back to over 11 and a half. She has her down days (COVID related) but will tell you she is really looked after well. She loves all the entertainment they have and is kept busy. She
loves all the staff, she has her favourites and she wouldn't say a bad word about the home. We have had family friends saying if they had to go into a home, they would choose Middleton Hall Care Home.
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Review from Sheryl S (Wife of Resident) published on 22 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was a resident until 10 November 2020. He was diagnosed with dementia and Parkinson's and was taken in by Middleton Hall Care Home in January 2020. In the almost 11 months he lived there I can honestly say that he was well taken care of and looked after very well. He joined their activities
and was happier than I could make him at home with me. I received plenty of photos of him smiling and laughing during their activities which were wonderful to see.
Reply from Olivia Shields, Marketing Assistant at Middleton Hall Care Home

Thank you, Sheryl, for your comments about your recent experience at Middleton Hall Care Home. Our residents’ wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care. If there is anything more we can do, please do not hesitate to reach out.

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Review from Suzanne H (Daughter of Resident) published on 22 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wanted to take the time to tell everyone about the absolutely brilliant care my father had in Middleton Hall. He came to the nursing home 9 years ago because the hospital told us he had 6 months to live as he was at the end of his life. Middleton took such good care of my father and gave us the gift
of time and so we got to build new memories and have time with dad. Sadly he passed away recently but this was with dignity and courage, and I cannot thank this care home enough for all that they did for him. They have excellent staff who make sure the residents have things to do every day and give 1:1 time for the less able. There is always something to do and visiting is always a joy. I am always impressed that the wider community is also involved and I know my father always enjoyed time in the smile centre with members of the community. My father was a difficult man at times and was very ill but he was treated with respect despite this. Thank you to all the staff, you have my gratitude.
Reply from Olivia Shields, Marketing Assistant at Middleton Hall Care Home

Thank you, Suzanne, for your kind comments about our care team. We appreciate you taking the time to leave feedback for Middleton Hall Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your father with dignity and the compassion he deserved during his time at our home. We hope that his time at Middleton Hall did see some friendships flourish with both the Care team and residents. Thank you again, Suzanne, if there is anything more we can do please do not hesitate to reach out.

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Review from Elaine Y (Daughter of Resident) published on 22 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Through what has been the most trying time Middleton Hall have made sure my mum has stayed connected with friends and family through FaceTimes and phone calls. Nothing is ever a bother. The activities put on for the residents are outstanding and going by the pictures we see the residents seem to have
a fantastic time. Can’t wait until we can get inside the home to meet all the staff properly.
Reply from Olivia Shields, Marketing Assistant at Middleton Hall Care Home

Thank you, Elaine, for your positive feedback towards Middleton Hall Care Home. We are pleased to hear how satisfied you are with the care and activities provided by the home. We are committed to delivering fun and entertainment into the home for all of the residents to enjoy.

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Review from Theresa T (Daughter of Resident) published on 22 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Highly recommend to friends and family with regard to the superb care they have been giving my mum.
Due to my mum going into the care home during Covid we have never had the opportunity to enter the home or her room. However, the staff have been great in explaining her living situation and share with
us by video how her room has been set up.
The staff I cannot praise highly enough not only are they fantastic with mum but with reassuring family members too.
Reply from Olivia Shields, Marketing Assistant at Middleton Hall Care Home

Thank you, Theresa, we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Middleton Hall Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.

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Review from Anne R (Regular Volunteer) published on 22 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have volunteered at Middleton Hall for a while now, mainly doing cycling activities.
The staff all make me feel very welcome as do the residents. It is lovely getting to know everyone, and seeing the difference cycling makes to the residents, we laugh, sing along to the music, get to pick the songs
and are very happy. I have managed to keep this going as much as I can during the pandemic, mainly online observing all the rules for safety.
All in all, I think the staff go above and beyond for the residents, keeping them healthy, happy, safe and very well cared for and I'd recommend Middleton Hall anytime!
Reply from Olivia Shields, Marketing Assistant at Middleton Hall Care Home

Thank you, Anne, for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive, and look forward to seeing you again soon. Take care.

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Review from Charlotte M (Daughter of Resident) published on 15 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is known as AKA The Princess Worrier. My mum is always in good spirits when I get the chance to visit. She gets on with everybody and can be quite tactile with the staff and visitors. The staff always treat her with dignity and respect. She has a lovely room and is always looking well. I
receive regular messages through WhatsApp and video calls with my mother's carer. I have to say I am very grateful for the video calls as it allows me to see how Mums doing in these unprecedented times.
Reply from Olivia Shields, Marketing Assistant at Middleton Hall Care Home

Thank you for your wonderful feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Take care.

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Review from Kathleen O (Daughter of Resident) published on 8 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
When our family decided Mum needed to move into a care home, it was a very difficult decision. She’s been in Middleton Hall since February 2020. All we wanted was for Mum to be safe and well but most importantly of all, happy. Since being in Middleton Hall, Mum has made new friends, started eating again,
drinking enough fluids and has had no more falls. She is safe and happy. The interaction between staff and family members is really good. COVID-19 has been a trial for everyone, but the photos and videos of Mum smiling and laughing and even singing, have enabled us to relax, as we know she is being well looked after and that the staff are doing everything they possibly can to lighten the situation. I can highly recommend Middleton Hall Care Home.
Reply from Olivia Shields, Marketing Assistant at Middleton Hall Care Home

Thank you, Kathleen. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Middleton Hall Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Darcy B (Regular Volunteer) published on 5 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been a regular volunteer with the activity co-ordinator at the care home. I have been able to witness the amazing care that all staff bring the residents and how they are all given the chance to participate in the activities. All residents have a say in what kind of activities they would like
to participate in and what they might not do. It has been incredible being able to volunteer in such a cheerful and friendly environment and I would definitely recommend to anyone looking for a care home for a relative. I would also like to say how amazing and outstanding the activity co-ordinator that I got to work with is with preparation and organising of all activities and the amount of variety the residents are given is fabulous.
Reply from Olivia Shields, Marketing Assistant at Middleton Hall Care Home

Thank you, Darcy, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care, have a wonderful day.

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Review from Veronica K (Daughter of Resident) published on 5 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum moved into Middleton Hall in February 2020 and has settled in amazingly. She has been well looked after by all the care staff and entertainment staff. I live in Canada and it puts my mind at ease that she is in safe hands. She seems very happy here and has even put a little bit weight on as the
food has been excellent. I would definitely recommend Middleton Hall Care Home.
Reply from Olivia Shields, Marketing Assistant at Middleton Hall Care Home

Thank you, Veronica, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.

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Review from Clare M (Daughter of Resident) published on 5 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has only been in the home since the end of February and me and the rest of the family are really happy with the great care she has been given. She seems to have settled in really well and the staff have been amazing with her, especially as I am not allowed to visit her at the moment due to COVID.
She has multiple health problems as well as vascular dementia and it is hard for her to understand why I can't see her. She loves the food and she has put on weight which she needed to do. Her room is nice and to be honest, she never stays in it apart from sleeping as the activities are fantastic. The staff are amazing at getting her motivated by playing bingo, carpet bowls, sing songs and outings. I can't praise all the staff enough for the fantastic job they do for my mum and all the residents and I would definitely recommend this home to anyone considering a place for their loved ones.
Reply from Olivia Shields, Marketing Assistant at Middleton Hall Care Home

Thank you, Clare, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care, we hope to see you again soon.

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Review from Katharine S (Daughter of Resident) published on 5 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident in the home for some time now. He settled in so quickly and calls it his home. The staff are second to none, they deal with my father's foibles, no matter how troublesome or disruptive, with such care and respect and I can only thank them. It’s a massive comfort knowing he
is safe and well looked after. Thank you, Middleton Hall.
Reply from Olivia Shields, Marketing Assistant at Middleton Hall Care Home

Thank you, Katherine, for letting us know how we are doing at Middleton Hall Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Take care.

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Review from Yvonne R (Daughter of Resident) published on 27 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the home excellent. It is always clean and food is of the best quality with a variation. Staff are kind and very observant to residents' needs.
Everything done is in a thoughtful manner. Nursing staff are very diligent and offer great nursing service. I can't fault the home in any way.
Entertainment
team keep residents amused.
Reply from Ronnie Cavanagh, Marketing at Middleton Hall Care Home

Thank you, Yvonne, for letting us know how we are doing at Middleton Hall Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from Avril H (Daughter-in-law of Resident) published on 23 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is well cared for and really enjoys the activities and socialising at Middleton Hall.
She has come on leaps and bounds and much happier. No longer sitting watching TV all day.
She has much more conversations since her move to Middleton Hall and has a fantastic social life.
Reply from Ronnie Cavanagh, Marketing at Middleton Hall Care Home

Thank you, Avril, for your comments about your recent experience at Middleton Hall Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.

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Review from K M (Daughter of Resident) published on 29 March 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My relative has been in this care home for a number of years and I have always found her to be well cared for and settled. The staff treat her with respect and are gentle with her. Her room is usually always clean and tidy. The management and staff are very approachable and I know if I had any concerns
I will be listened to. The activities team are great and provide a super amount of activities if the resident so wishes.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Middleton Hall Care Home

Thank you for your comments about your recent experience at Middleton Hall Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Current Review Score: 8.9 (8.872)

Overview of Review Score

The Review Score of 8.9 (8.872) out of 10 for Middleton Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Middleton Hall Care Home is calculated as follows: ( (55 Excellents x 5) + (5 Goods x 4) ) ÷ 60 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.955 Points relating to the number of positive Reviews for Middleton Hall Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11. 5 Positive Reviews ÷ 11 = 0.455
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 25 Nov 2024
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Adequate (3)
How well is care and support planned?
Not Assessed (0)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

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