Camilla House, Edinburgh, City of Edinburgh
Camilla House, Edinburgh, City of Edinburgh
Camilla House, Edinburgh, City of Edinburgh

Camilla House offers a range of quality and personalised care services, including long-term residential care, respite and palliative care, as well as specialising in looking after people with dementia.

A thorough and efficient care service includes the use of modern technology, a pleasant living environment that can be adapted to personal taste and circumstance, and an activities programme to improve the physical fitness of residents.

Camilla House maintains close contact with leading medical organisations and health professionals, allows staff to experience specialist training and keep up-to-date with developments in dementia care.

Group: Embrace

Person in charge: David Brand (Manager)

Local Authority / Social Services: Edinburgh City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 48 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 27

Shared Rooms: 6

Rooms with ensuite WC: 7

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Inspectorate* Report on Camilla House: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.7 Camilla House has a Review Score of 8.7 (8.663)

The Review Score of 8.7 (maximum of 10) for Camilla House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Camilla House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.85 for Camilla House is calculated as follows: ( (51 Excellents x 5) + (9 Goods x 4) ) ÷ 60 Ratings = 4.85

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.813 Points relating to the number of positive Reviews for Camilla House is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 3 Reviews ÷ 9.6 Target = 0.313

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Camilla House?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Camilla House

  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Wife of Resident/Service User
    1

Camilla House is a clean bright absolutely fabulous five star home for the elderly.
From the day my family member entered his new home they supported us the family and helped alleviate the guilt we had at such a difficult time. He has been treated with the utmost care respect and all his needs met.
The staff from manager down to the domestics etc make this place what it is today.
They spend lots of time with the residents getting to know them and have regular activities going on throughout the year.
Keep up the good work you are a lifeline to many when all other avenues are closed.

How likely would you be to recommend Camilla House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As someone who has been a registered nurse for over 35 years, I found that the experience my Mother and our family had with Camilla House an extremely positive one. All of the staff led by the Manager and the Deputy Manager were excellent. From our first contact with them whilst trying to secure a place for Mum, they were welcoming, open, honest and keen to allay any fears we may have had. Throughout Mum's time there, we were all treated with respect, compassion, care and dignity with all of Mum's and our needs being met fully. The home itself was clean and welcoming and offered a variety of activities for those residents that wished to partake in them. I would have no reservation in recommending Camilla House to others.

How likely would you be to recommend Camilla House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The manager has been very helpful from the start, and arranged to move my husband from a hospital in England to Camilla House which took an enormous weight from my shoulders. The staff are always pleasant and friendly, and my husband has settled here very quickly.

How likely would you be to recommend Camilla House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Camilla House is a beautiful building with excellent facilities and a very high standard of cleanliness. The general atmosphere is very pleasant. The staff are extremely hard-working - nothing seems to be too much trouble for them - and they are very attentive, caring and friendly towards residents.

How likely would you be to recommend Camilla House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is very clean and staff are very friendly. The home has a 'homely' feel and we are very pleased with the care dad receives. The home keeps us well informed and it's great having open visiting. Dad is treated with dignity and respect which means so much to us.

How likely would you be to recommend Camilla House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

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Care Home Idol 2016

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