Belleaire House Care Home

29 Newark Street, Greenock PA16 7UN
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9.3 47 Reviews
  • Belleaire House Care Home, Greenock
Overlooking the River Clyde, Belleaire House is a repurposed Victorian mansion and their team of professional and experienced registered nurses and care workers provide high quality, personalised nursing care for their elderly residents, including those with dementia and its related conditions.

They offer a range of ensuite bedrooms, finished with high-quality, bespoke furniture, providing residents with an open and homely area whilst allowing them to retain as much independence as possible.

Offering residents a varied programme of activities that can be tailored to suit individual needs, the team at Belleaire support residents, encouraging them to socialise and continue their hobbies.

There are spacious lounge and dining areas, so residents can choose where to enjoy the nutritious meals prepared by the award-winning catering team (NACC Catering Team of the Year 2020).

Provision of first class care means staff encourage residents and their families, to participate in the home’s commitment to quality and become fully involved at all stages of care planning, as well as many other aspects of care home life.

There is access to paramedical staff including physiotherapists and podiatrists and there is full medical support from local GPs, the local hospital and the Community Mental Health Team.

As part of the Meallmore Group, Belleaire follows rigorous infection control procedures in line with the latest public health guidance.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1532
  • Self-Funded Residential Dementia Care: from £1532
  • Self-Funded Nursing Care: from £1532
  • Self-Funded Nursing Dementia Care: from £1532
  • RESPITE Self-Funded Residential Care: from £1532
  • RESPITE Self-Funded Residential Dementia Care: from £1530
  • RESPITE Self-Funded Nursing Care: from £1532
  • RESPITE Self-Funded Nursing Dementia Care: from £1530

Please enquire for the latest pricing.

These prices are only a guideline, please contact Belleaire House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Tracy Docherty (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2009

Room Information

  • Single Rooms (52)
  • Single Rooms with Ensuite Wet Room (52)

Belleaire House Care Home Reviews (47)

9.3

Belleaire House Care Home has a Review Score of 9.3 (9.296) out of 10, based on 17 reviews in the last 2 years.
Over all time Belleaire House Care Home has 47 reviews.

Overall Experience
  • 29
  • 14
  • 1
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Date Published
  • 47
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Reviewer Connection to Belleaire House Care Home
  • 22
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Total of 47, showing 1-20
Review from Laura M (Daughter of Resident) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found the staff to be caring and compassionate
They have reacted promptly and appropriately when my Dad's condition deteriorated. I am always kept informed if there have been any changes.
Personally everyone has shown me kindness and understanding which helped me cope with the transition
of having to admit my dad for long term care from home. I feel he is safe and well cared for.
Reply from Cameron, Belleaire House Care Home at Belleaire House Care Home

Thank you so much for your kind and heartfelt review. We're delighted to hear that our caring and compassionate team have supported both you and your dad through this important transition and that you feel he is safe and well cared for. It means a great deal to know you've been kept well informed and treated with kindness and understanding throughout-it's exactly the standard we strive to provide for every resident and their family. Thank you for your trust and for being part of the Belleaire community.

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Review from B D (Son of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has just recently become a resident in the care home. not knowing what to expect the family have been a bit nervous about it. Anything we have asked about has been answered and the staff has helped put the whole family including my mum at ease. Thank you.
Reply from Cameron, Belleaire House Care Home at Belleaire House Care Home

Thank you so much for your kind review. We're delighted to hear that our team at Belleaire House has been able to support both your mum and your family through this important transition and help ease any nerves you were feeling. It's so important to us that families feel informed, reassured and welcomed, and your kind words mean a great deal to us all. Thank you for your trust and for choosing Belleaire House for your mum's care.

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Review from Sally J (Sister of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been at Bellaire since August 2020 and it has consistently been a safe, caring and comfortable home for her.
She has some challenging medical issues which are fully met by very professional staff.
I've found the staff to always react quickly to any concerns either in day to day living
or medical problems.
She is very happy and contented where she is and I would happily recommend it to anyone looking for a well run and happy environment.
Reply from Cameron, Belleaire House Care Home at Belleaire House Care Home

Thank you so much for your wonderful review. We're delighted to hear that your sister has felt safe, cared for and comfortable at Belleaire since 2020, and it's heartening to know that our professional team have been able to fully support her complex medical needs. It means a great deal that you've found our staff responsive and attentive, and that your sister is happy and content in her home. Thank you for your kind recommendation and for your trust-it's truly appreciated by all of us at Belleaire.

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Review from Jacqueline G (Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall I am quite happy with the home but there is always room for improvement.I personally feel that the fees are a bit high considering they have to pay for the hairdressers and chiropodist. I also feel my family members room is very small and with them being in bed more often than not it becomes
an issue when there are few visitors as in seats and no room to move around not just for the visitors but also for the resident. I have also brought up the fact that it is needing a freshen up, e.g the carpet is faded with the sun and the walls need a lick of paint toilet dosent flush properly but the manager has assured me this will be looked at.
Reply from Cameron, Belleaire House Care Home at Belleaire House Care Home

Thank you so much for sharing your thoughtful and honest review. We're pleased to hear you're overall happy with the home and truly appreciate your constructive feedback, as it's important for us to keep improving. We understand your concerns around fees, room size, and maintenance, and we're glad you've raised these points directly with our manager, who is committed to addressing them. Ensuring our residents are comfortable and well cared for is always our priority, and your observations help us continue to provide the best environment possible. Thank you again for your trust and for being part of the Belleaire community.

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Review from Anna W (Daughter of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am very happy with the care my dad receives in Belleaire House. The staff are caring, responsive and professional. My dad's individual care needs are met. In case there are any issues staff and management teams are approachable and cooperative. Some of the rooms require basic refurbishment which I
hope will be done.
Reply from Cameron, Belleaire House Care Home at Belleaire House Care Home

Thank you so much for your kind review. We're delighted to hear how happy you are with the care your dad receives at Belleaire, and it's wonderful to know our team's caring, responsive and professional approach has given you confidence and peace of mind. We're glad that you find our staff and management approachable and cooperative, and we appreciate your honest feedback about the rooms-it's noted and valued as we continually look to improve our home. Thank you again for your trust and for being part of the Belleaire family.

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Review from Pamela S (Daughter of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff/management welcoming and very helpful when my father came to the care home. Myself and my brother were shown round, and we were more than happy with what we saw. My father was giving a activity sheet were he could participate if he wished. Staff explained that they make it their goal to encourage
residents to interact with each other, but say obviously that if the resident does not want to do something, they can not force them. Our main request on arrival, was that our father was to walk, as when he came out of hospital, he was walking well with a zimmer frame and we did not want him to slip back to reduced mobility again. Otherwise, my father enjoys chatting with staff and his more than happy with the room he is in. Thank you.
Reply from Cameron, Belleaire House Care Home at Belleaire House Care Home

Thank you so much for sharing your experience and your kind words. We're delighted to hear how welcomed and supported you and your brother felt when your father joined Belleaire, and it's wonderful that you were pleased with what you saw during your visit. It's great to know your father has settled in well, enjoys chatting with the staff, and feels happy in his room. We're also glad our team could reassure you about his mobility and the importance we place on encouraging residents to stay active while always respecting their choices. Thank you again for your trust-it means so much to all of us at Belleaire.

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Review from D M (Sister of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Really pleased with the overall care of my sister, I don't worry about her, knowing she is getting well looked after.
The staff are very friendly and helpful, and also very good at informing you if there is any problems or illness. Thank you all, so much appreciated.
Reply from Cameron, Belleaire House Care Home at Belleaire House Care Home

Thank you so much for your lovely review. We're delighted to hear how reassured you feel knowing your sister is well cared for at Belleaire, and it's wonderful that our friendly and helpful team have kept you well informed and supported. Your kind words and appreciation mean a great deal to all of us-thank you for your trust and for being part of the Belleaire family.

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Review from C H (Daughter of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely happy with the care my mother is receiving in Belleaire. The staff always treat her with respect and she loves them all. The varied menus are tasty and well received. The entertainment team work hard to engage the residents with arts & crafts afternoons, exercises and a variety of musical
acts and dancers. During the good weather residents thoroughly enjoy sitting in the gardens watching the passing cruise ships sail down the Clyde.
Reply from Cameron, Belleaire House Care Home at Belleaire House Care Home

Thank you so much for your wonderful review. We're delighted to hear how happy you are with the care your mother is receiving at Belleaire, and it's lovely to know she feels respected and has built such special connections with our team. It's fantastic that she enjoys the tasty, varied menus and the engaging activities from our entertainment team, and we're so pleased the beautiful garden and views of the cruise ships bring extra joy. Thank you again for your kind words and trust-it means so much to all of us at Belleaire.

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Review from David S (Son of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the care home to be a very open, caring and professional environment, not just to the resident but to me personally when visiting. I cannot praise all the members of staff enough, who I find to be very compassionate, understanding and friendly at all times, which is remarkable considering the
very difficult job they do. I am delighted that my mum is in Belleaire and find it very comforting to know that she is being extremely well looked after.
Reply from Cameron, Belleaire House at Belleaire House Care Home

Thank you so much for your kind words. We're really pleased to hear that you feel welcomed and supported when visiting Belleaire, and that your mum is happy and well cared for - that's exactly what we aim for. Your recognition means a great deal to the whole team and will be shared with them. Thanks again for taking the time to leave such thoughtful feedback.

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Review from George D (Son of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Proactive in meeting my father needs. Treating him with respect. Facilities and activities are good.
Reply from Cameron, Belleaire House at Belleaire House Care Home

Thank you for your lovely feedback. We're really glad to hear that your father is being well supported and treated with respect - that's so important to us. It's great to know you're happy with the facilities and activities too. Thanks again for taking the time to share your thoughts.

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Review from Gaynor G (Daughter of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent Belleaire House Care Team - very friendly, welcoming nurses who deliver a very high standard of care attending to my mums care needs. The team have formed a strong, caring relationship with my mum which is very reassuring. Staff always willing to listen and show true empathy towards me. Well
done team Belleaire.
Reply from Cameron, Belleaire House at Belleaire House Care Home

Thank you so much for your kind and thoughtful review. It means a lot to hear that our team has built such a strong, caring relationship with your mum, and that you feel listened to and supported as well. We'll make sure your lovely words are shared with the whole team at Belleaire - they'll be really touched. Thank you again for your support.

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Review from E K (Daughter of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welcoming staff, lovely clean home. Shown round, lots of activities. All residents appeared clean and well dressed. Large room for mum with en-suite. Staff attended to mum to all us to leave. Food lovely, extra fluids readily available, could not be faulted.
Reply from Cameron, Belleaire House Care Home at Belleaire House Care Home

Thank you for your kind words about Belleaire House. We're delighted that you found our home welcoming and well-kept, and that your mum is comfortable in her spacious en-suite room. It's wonderful to hear that our team made you feel supported and that you're happy with the care, meals, and attention to detail. We're always here to ensure your mum feels at home and well-cared for.

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Review from Stuart K (Son of Resident) published on 13 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very attentive to my mum's needs. Staff aid treat mum with respect and empathy. Staff always take the time to provide updates when I'm visiting the home from Australia.
Reply from Cameron, Belleaire House Care Home at Belleaire House Care Home

Thank you so much for taking the time to share your kind words. We are truly grateful for your feedback and are delighted to hear that your mum feels well cared for at Belleaire House. Our team is dedicated to treating each resident with the respect, dignity, and empathy they deserve, and it means the world to us to know that these efforts are making a positive difference for your mum. We are glad that our team can provide you with updates during your visits from Australia. Keeping families connected and informed is a priority for us, and we're so pleased that you feel reassured and supported. Thank you again for your thoughtful review. It's a privilege to care for your mum.

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Review from Joyce J (Mother of Resident) published on 28 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care that my mother received when she was unwell was excellent.
The only complaint that we have is that her eye drops keep going missing.
She also told me that she has not had her inhaler on several occasions.
Reply from Cameron, Belleaire House Care Home at Belleaire House Care Home

Thank you for your feedback and for recognising the excellent care your mother has received from our Belleaire colleagues. We strive to get the small things right and I'm sorry to hear about the issues with her eye drops and inhaler. I've passed your concerns on to our home manager who will be in touch with you directly to discuss this further and ensure we address the matter appropriately. Your feedback is invaluable as we continue to improve our services. Please feel free to reach out with any other concerns.

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Review from C C (Daughter of Resident) published on 3 January 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
I'm very disappointed in the care my mum has received over the past few years. Lack of communication regarding incidents. Staff shortages, no manager on most shifts. I am in talks with a social worker to have transferred to another care home. I have no trust or faith in this home. Also, what is the
point of asking for feedback when I can only put a month in when my concerns have been ongoing.
Reply from Cameron, Care Home Representative at Belleaire House Care Home

We're sorry to hear your concerns regarding your mum's care at Belleaire. Your feedback has been shared with our management team for prompt follow-up. We're actively addressing communication issues and have recently made positive changes, including bringing on an experienced home manager. We value your trust and hope to improve your experience. Please contact us directly for further discussion. We are also happy to organise a review of your mum's care with HSCP.

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Review from Patricia P (Sister of Resident) published on 27 December 2023 Submitted via Website • Report
Overall Experience 3.0 out of 5
There are too many staff changes...insufficient upgrading to bedrooms...more activity input needed. No one has enough time to make the changes needed and I'm afraid I do not have time to keep adding to this and I think have made my views clear and concise...
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Review from C M (Daughter of Resident) published on 14 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff have a great sense of humour, and always welcome you with a smile. Staff don't just care about residents; they really care about friends and family, always checking in to see how we are doing.
My one wish for the care staff is that there were a few more of them, so they're not stretched.
The
views from the property are stunning, and the outside space is brilliant and very well-kept.
Nothing is too much bother for the staff, and they are a brilliant team.
Reply from Cameron, Care Home Representative at Belleaire House Care Home

Thank you for your feedback on Belleaire House Care Home. We greatly appreciate your kind words and are glad to hear that the team have a great sense of humour and welcomes you with a smile. We understand the importance of caring for our residents and their friends and family. We appreciate your feedback about staffing levels and are improving on this. Thank you for choosing Belleaire.

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Review from Alastair M (Nephew of Resident) published on 27 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Aunty is very happy and contended in the Belleaire nursing home. All her needs are attended to, and any hospital appointments are dealt with, with no issues. The staff are excellent, and her surroundings are very homely.
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Review from G P (Son of Resident) published on 27 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've always found the staff to be caring and considerate. Communications are good.
Any time I have had the need to call the home, I've found that the staff have been knowledgeable about my father's situation. It's good to know that he's being well cared for.
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Review from S P (Daughter of Resident) published on 13 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are extremely grateful to all the staff at Belleaire House for their continued commitment, care and thoughtfulness over the past few years whilst looking after Mum. They are calm and professional, especially during challenging situations. They are always completely understanding of Mum’s needs, which
can change at any time. We are also grateful for the communication. The hard work of all the staff doesn’t go unnoticed. Thank you.
Reply from Avril McFarlane, Home Manager at Belleaire House Care Home

Thank you so much for your kind review. We work hard to deliver a high standard and quality of care at all times.

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Current Review Score: 9.3 (9.296)

Overview of Review Score

The Review Score of 9.3 (9.296) out of 10 for Belleaire House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.296 for Belleaire House Care Home is calculated as follows: ( (104 Excellents x 5) + (62 Goods x 4) + (23 Satisfactorys x 3) + (8 Poors x 2) + (2 Very Poors x 1) ) ÷ 199 Ratings = 4.296
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Belleaire House Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 21 Nov 2024
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

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Meet the Team (1)

Tracy

Tracy Docherty

Job Title: Care Home Manager Joined: 2023

Tracy brings over seven years of experience in care home management to her role at Belleaire Care Home. Starting as a Team Lead and then a Deputy Manager at a sister home within Meallmore, Tracy joined Belleaire in October to initially provide support. Her skill and dedication led her to the position of Care Home Manager.


Her mission is to enhance Belleaire's status as the top choice for care and the best place for employment. She is focused on building a strong staff team and continuously improving the home's Care Inspectorate grades, ensuring Belleaire offers a nurturing and high-quality environment for both residents and staff.

Frequently Asked Questions about Belleaire House Care Home

What types of Care is Belleaire House Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Belleaire House Care Home have?

There are 52 Single Rooms.

What are the Facilities & Services at Belleaire House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Belleaire House Care Home to the centre of Greenock?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Belleaire House Care Home to verify any information. View our terms and conditions. Belleaire House Care Home has an Enhanced Service - more info.