Cochrane Care Home

Quarrelton Road, Johnstone PA5 8NH
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9.7 63 Reviews
  • Cochrane Care Home, Johnstone
Cochrane Care Home is a purpose-built facility, offering a comfortable interior and en-suite rooms that are ideal for those with care needs who wish to achieve a relaxing lifestyle.

The home has its own gardens and is located close to scenic parkland, while there is a wide range of activities and entertainment organised in house for clients' enjoyment.

The team has built up strong links with the local community, as part of a drive to achieve sustainable solutions to long-term care needs.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Kelly Speirs (Manager)

Local Authority / Social Services

Admission Criteria

  • To comply with registration
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (65)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (64)

Cochrane Care Home Reviews (63)

Total of 63, showing 41-60
9.7

Cochrane Care Home has a Review Score of 9.7 (9.749) out of 10, based on 14 reviews in the last 2 years. Over all time Cochrane Care Home has 63 reviews.

Overall Experience

  • 46
  • 15
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  • 0
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Date Published

63
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Review from Kevin H (Son of Resident) published on 22 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic! thanks so much for all of the help that all the staff who are now like an extended family to us. Like everyone I suppose we were really worried about leaving my dad anywhere that's not home and worried about the care and respect you would hope for, the staff in Cochrane Care Home have put
our worries to bed and I mean that my mum has peace of mind and can sleep more contently knowing that the love of our lives is safe and cared for .

Reply from Donna Neill, Home manager at Cochrane Care Home

Thank you so much for your lovely review. We are so pleased that you and your family are happy and reassured by the care we provide for your dad. We are delighted that you all feel your dad is happy and safe with us. I will pass your lovely comments on to the staff.

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Review from John M (Son of Resident) published on 22 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only comment on the Tannahill Unit as I have no contact with the other units.
On the whole, the Unit seems to be running well, some days better than others.
On certain days it can be extremely noisy with blaring TVs, especially when bedroom doors are left wide open and the corridor acts as a
channel for the noise.
I think that there should be more music, particularly music which the residents can identify with, as opposed to the TV in the lounge showing movies/programmes which appear to be of no interest to anybody. When suitable music is played I can see a few feet tapping away even although they appear to be disinterested.
The staff is quite attentive and generally, the residents appear to be getting treated with respect. The rapport between staff and residents varies but is generally excellent.

Reply from Donna Neill, Home Manager at Cochrane Care Home

Thank you for your review. We are glad that you are pleased with the care being given in Cochrane and delighted that you would recommend us to others. We have taken on board your comments and these will be passed to the staff in the unit. Please feel free to speak to staff if at any time you find the noise level is a concern.

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Review from Janice C (Daughter of Resident) published on 10 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum came to Cochrane Care Home in March 2017 and as anyone in this situation knows, it can be an extremely trying time for everyone involved. At first, I didn’t think my mum would settle, but with the help of the staff who took time to help my Mum, she slowly settled and now has many a laughs with
the staff and those involved in her care.


I feel happy with my mum's overall care and I know my mum is in a safe environment. My husband and I were both invited to the homes annual Christmas party which was a 1920's theme and it was a terrific day which my mum thoroughly enjoyed and so did we. The staff went out of their way to make it special which is uplifting to know my mum is getting out and about. Everyone is well looked after my mum is always clean, comfortable and well dressed. The lounge area is a bit dated but this is changing soon. My family and I are always welcome and if there are any issues you just have to speak to a staff member to get it resolved.

Reply from Donna Neill, Home Manager at Cochrane Care Home

Thank you so much for this lovely review. We are pleased that you are happy with the care being provided and I will pass your compliments on to the staff.

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Review from Lesley R (Niece of Resident) published on 5 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with my uncle's care in this home.
He really likes being here, all the staff are very caring and considerate of the residents' individual needs.
I know he is safe and well looked after.
The home is extremely clean and kept to a very high standard.

Reply from Colin Inglis, COO at Cochrane Care Home

Thank you for your kind words about the great care your uncle receives and the environment at Cochrane. I will pass on to the staff team.

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Review from P M (Son of Resident) published on 4 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Happy with review and the staff are always approachable if there are any issues.

Reply from Colin Inglis, COO at Cochrane Care Home

Thank you for taking the time to write this review. I will pass on to the staff your feedback.

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Review from Martin B (Brother of Resident) published on 29 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has caring staff and excellent facilities. everyone one is very friendly and the rooms are clean at all times. There is a real sincerity about the attitude of the staff.

Reply from Colin Inglis, COO at Cochrane Care Home

Thank you for your kind words. I am pleased that you are happy with the services provided at Cochrane Care Home, which I will relay to the staff team.

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Review from Elizabeth C (Daughter-in-law of Resident) published on 28 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all of the staff, from the bottom of my heart, for the great care given to my father in law during his time at Cochrane Care Home. Especially at the end of his life. The empathy and compassion shown by all were amazing. I and my family will never be able to thank you enough.

Reply from Colin Inglis, COO at Cochrane Care Home

Thank you for your kind words about the care provided to your father in law, by the staff team at Cochrane Care Home. I will pass on your gratitude to the staff.

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Review from Robert B (Son of Resident) published on 14 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was invited to join my mother, who is a resident, at Cochrane Home's annual seasonal party.
I was very impressed by the efforts made by staff to embrace the 1920s theme in both attire and enthusiasm as well as the warm and welcoming inclusion of family members - and a marvellous buffet! Held at a
suitable outside venue, a very festive and fun atmosphere was present as was a sense of celebration. My mother was dressed in her personally chosen new party clothes and was very much encouraged to enter into the spirit of things, clearly in her element. Even when I had to leave early due to other caring responsibilities, she was actively engaged in the party activities to her no doubt delight.


This is just the latest example of the personalised care and support given to my mother and even over the few months she has been resident in Cochrane Home, I can bear witness to her flourishing personality and ongoing sense of happiness there.

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Review from Charles R (Husband of Resident) published on 30 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is difficult to find anything to be unhappy with. My wife has settled so well in this care home and is due to no small measures of the friendliness and efficiency of the staff at all levels.
The surroundings are really nice and the building is kept spotlessly clean and provide an aura of efficiency.
I
would be very happy to recommend Cochrane Care Home.

Reply from Donna Neill, Home Manager at Cochrane Care Home

Thank you for your kind comments. It is good to know that you are happy with the care given by our staff team at Cochrane.

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Review from H L (Daughter of Resident) published on 30 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the care of my mother very good at Cochrane Care Home. The staff are kind, caring and treat the residents well.
I feel more activities could be available and I feel there could be more equipment made available for residents. For example, there is only one stand aid for two units which is not
really satisfactory. Plus more outings should be offered.

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Review from Ina M (Partner of Resident) assisted by family/friend published on 30 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with review and all care being received. Pleased with the cleanliness of the home and kindness of the staff.

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Review from E H (Wife of Resident) published on 25 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident since December 2016. During his stay, he has had a few health problems and been moved to hospital a few times. I feel that he was taken care of in a very professional manner before entering hospital, and after the care staff and indeed all staff have been very caring and
kind and when our family visit we feel welcome. My husband has settled in and seems to know most of the care staff by name. The home is always clean and tidy and the residents are well taken care of.
I would mention that the furniture is in need of updating and a larger television would be most helpful and enable more people to see it.

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Review from J MCA (Daughter of Resident) published on 29 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in the Craigston unit for 6 months now. She has dementia and is immobile therefore needs a high level of care. The staff at Craigston manage mum's needs with care and professionalism. We were delighted at how quickly mum settled into care the staff played a large part in that. They are
always available to speak to us if we have any concerns.
Although mum cannot participate in activities, she is always included.

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Review from D M (Husband of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant! Happy with all the care my wife has had up to now, I still visit the home and they always welcome me.

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Review from Margaret M (Daughter of Resident) published on 2 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for 8 weeks, she enjoys the company outings and meals. The staff are really helpful.

Reply from Rachel Dryden, CEO at Cochrane Care Home

Thank you for your feedback. It's lovely to hear your mother is enjoying living at Cochrane.

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Review from R B (Daughter of Resident) published on 2 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here for 8 weeks. I am very happy with the care and attention she receives, she enjoys all her meals and enjoys the entertainment when on and loves the company.

Reply from Rachel Dryden, CEO at Cochrane Care Home

Thank you for your feedback. I'm glad your mother has settled in well and is enjoying herself.

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Review from C B (Daughter of Resident) published on 2 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this care home. My mother has settled in quickly due to the professionalism and friendly caring attitude of the staff.

Reply from Rachel Dryden, CEO at Cochrane Care Home

Thank you for your feedback, I'm very pleased to hear you're happy with Cochrane and your mother has settled in well.

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Review from D T (Son of Resident) published on 13 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The month of December has been good for Mum as different types of activities have been organised including going out to a hotel for Christmas lunch and a trip to the local church pantomime in the home's own minibus where all the staff, activities team and management would appear to have gone beyond
their normal realms of duty to satisfy their residents and Christmas day dinner was a treat. Well done to all to and a special thanks to all at The Craigston Unit.

Reply from Rachel Dryden, CEO at Cochrane Care Home

Thank you for your feedback. I'm pleased to hear your mother enjoyed all the Christmas festivities.

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Review from Gail C (Daughter of Resident) published on 10 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In the short time that Dad was in the Craigston wing of Cochrane Care Home before he passed away, we as a family were very satisfied with the care that he received. The staff were excellent and treated him with great respect. They were very attentive to us as a family. In the last few days of Dad's
life, there were six of us with him day and night and nothing was too much trouble for all the staff. They treated Dad with dignity. We would definitely recommend Cochrane Care Home.

Reply from Rachel Dryden, CEO at Cochrane Care Home

Thank you for your kind feedback, I'm pleased to hear you were so happy with the team at Cochrane.

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Review from Joan S (Daughter of Resident) published on 2 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Cochrane Care Home for the past 18 months. During this time she was very well cared for by a team of well qualified, well motivated, caring staff who stopped at nothing to ensure my mum received the best of care possible. They also looked after all the family and visitors
at every visit. We felt they had become part of our extended family. My mum passed away on 18th August 2016. She was very peaceful and my sister was with her. As a family, we would recommend this care home to anyone thinking of looking at places for their loved one.

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Current Review Score: 9.7 (9.749)

Overview of Review Score

The Review Score of 9.7 (9.749) out of 10 for Cochrane Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.749 for Cochrane Care Home is calculated as follows: ( (130 Excellents x 5) + (32 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 167 Ratings = 4.749

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cochrane Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 15 Apr 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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