Cochrane Care Home

My brother arrived in the care home 8 th June 2018! I cannot express my gratitude and their loving care shown to my brother. He enjoyed his time, loved all the banter he had with the staff. Unfortunately, due to ill health, he passed away 19 th sept 2018! He was loved, and most all got first class attention, which I am very grateful to you all. Many thanks again.

Helpful and friendly staff. Do their best to make it enjoyable for residents and host lots of activities. Do not have any complaints.

Towards his end, I cannot fault the sincere care my father received. The main nurse was exceptional in making us understand towards his end.

First class attention to everything. Could not find fault with anything. All staff excellent.

Choosing Cochrane Care Home for our mum was the best decision we could have made for her. We've noticed a marked difference in her, she seems happy and cheerful and so much more content. This is in contrast to how in her last residence, where she was not happy and although the staff seemed pleasant enough, they just didn't seem to actually do anything to make Mum's care a pleasant experience. The move to Cochrane Care Home, made such a change and I have no doubt this is due to the dedication and genuine 'care' shown by the staff, where they are very attentive, showing a positive, willing approach to make the residents stay a happy and pleasurable one. Staff take the time to really understand our Mum and do what they can to make her stay relaxed, enjoyable and sociable. This takes the stress and worries away from the family. Knowing that our Mum is well looked after and content gives us confidence that Mum is being looked after with dedicated professional staff in nice surroundings.

My mum was placed in Cochrane Care Home initially as an interim placement, however, I quickly came to the decision that I wanted my mum to stay there. I consulted with my siblings and they were of the same opinion. We are very impressed with the genuine care and interest shown by the staff towards our mother. We draw great comfort from knowing that she is safe and well cared for in her remaining time.

Management is very approachable.

Fantastic! thanks so much for all of the help that all the staff who are now like an extended family to us. Like everyone I suppose we were really worried about leaving my dad anywhere that's not home and worried about the care and respect you would hope for, the staff in Cochrane Care Home have put our worries to bed and I mean that my mum has peace of mind and can sleep more contently knowing that the love of our lives is safe and cared for .

The staff is quite attentive and generally, the residents appear to be getting treated with respect. The rapport between staff and residents varies but is generally excellent.

My mum came to Cochrane Care Home in March 2017 and as anyone in this situation knows, it can be an extremely trying time for everyone involved. At first, I didn’t think my mum would settle, but with the help of the staff who took time to help my Mum, she slowly settled and now has many a laughs with the staff and those involved in her care.

I feel happy with my mum's overall care and I know my mum is in a safe environment. My husband and I were both invited to the homes annual Christmas party which was a 1920's theme and it was a terrific day which my mum thoroughly enjoyed and so did we. The staff went out of their way to make it special which is uplifting to know my mum is getting out and about. Everyone is well looked after my mum is always clean, comfortable and well dressed. The lounge area is a bit dated but this is changing soon. My family and I are always welcome and if there are any issues you just have to speak to a staff member to get it resolved.

The home is extremely clean and kept to a very high standard.

Happy with review and the staff are always approachable if there are any issues.

The home has caring staff and excellent facilities. everyone one is very friendly and the rooms are clean at all times. There is a real sincerity about the attitude of the staff.

I would like to thank all of the staff, from the bottom of my heart, for the great care given to my father in law during his time at Cochrane Care Home. Especially at the end of his life. The empathy and compassion shown by all were amazing. I and my family will never be able to thank you enough.

I was very impressed by the efforts made by staff to embrace the 1920s theme in both attire and enthusiasm as well as the warm and welcoming inclusion of family members - and a marvellous buffet! Held at a suitable outside venue, a very festive and fun atmosphere was present as was a sense of celebration. My mother was dressed in her personally chosen new party clothes and was very much encouraged to enter into the spirit of things, clearly in her element. Even when I had to leave early due to other caring responsibilities, she was actively engaged in the party activities to her no doubt delight.

This is just the latest example of the personalised care and support given to my mother and even over the few months she has been resident in Cochrane Home, I can bear witness to her flourishing personality and ongoing sense of happiness there.

I would be very happy to recommend Cochrane Care Home.

I feel more activities could be available and I feel there could be more equipment made available for residents. For example, there is only one stand aid for two units which is not really satisfactory. Plus more outings should be offered.

Happy with review and all care being received. Pleased with the cleanliness of the home and kindness of the staff.

I would mention that the furniture is in need of updating and a larger television would be most helpful and enable more people to see it.

Although mum cannot participate in activities, she is always included.