Cochrane Care Home

Quarrelton Road, Johnstone PA5 8NH
Review Us
9.7 63 Reviews
  • Cochrane Care Home, Johnstone
Cochrane Care Home is a purpose-built facility, offering a comfortable interior and en-suite rooms that are ideal for those with care needs who wish to achieve a relaxing lifestyle.

The home has its own gardens and is located close to scenic parkland, while there is a wide range of activities and entertainment organised in house for clients' enjoyment.

The team has built up strong links with the local community, as part of a drive to achieve sustainable solutions to long-term care needs.

Show Cochrane Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Kelly Speirs (Manager)

Local Authority / Social Services

Admission Criteria

  • To comply with registration
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (65)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (64)

Cochrane Care Home Reviews (63)

Total of 63, showing 21-40
9.7

Cochrane Care Home has a Review Score of 9.7 (9.749) out of 10, based on 14 reviews in the last 2 years. Over all time Cochrane Care Home has 63 reviews.

Overall Experience

  • 46
  • 15
  • 2
  • 0
  • 0

Date Published

63
6
10
14
49

Review from A B (Husband of Resident) published on 29 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I wanted my wife to be looked after in a care home as she would be looked after at home. I think she gets that at Cochrane Care Home.

Reply from Donna Neill, Home Manager at Cochrane Care Home

Dear A B, thank you for taking the time to write this kind review. It certainly is our aim for our care homes to be a home from home for all our residents and we're glad you feel that way about your wife's care. Thanks again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L H (Daughter of Resident) published on 18 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank Cochrane House enough for the way they have cared for my mum. Especially during this terrible pandemic. She is coping really well not seeing family just now and it is all to do with the care she receives. Thank you from the bottom of my heart.

Reply from Donna Neill, Home Manager at Cochrane Care Home

Thank you so much for taking the time to write this review and for your kind words. It has been our pleasure to look after your mum and make sure she is happy and content during these uncertain times. We look forward to being able to welcome more visitors again, hopefully in the near future.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L B (Daughter-in-law of Resident) published on 18 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are extremely caring and our family member always looks well cared for. Good communication.

Reply from Donna Neill, Home Manager at Cochrane Care Home

The team and I really appreciate your kind review. We do our best to provide the best level of care and make sure our residents' loved ones are kept in the loop. It means a lot to us to know that you have the peace of mind you deserve.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kenneth M (Husband of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in care now for just over a year. At first, I felt reluctant to let her go but I have every confidence she is being given the best possible care at Cochrane Care Home. The staff from the management onwards, are very alert to the performance of the staff who keep me informed regularly
on my wife. I'm very pleased with the cleanliness and pleasantries of all the staff. The entertainment is also a big bonus, which is thoroughly enjoyed by all.

Reply from Donna Neill, Home Manager at Cochrane Care Home

Hi Kenneth, it has been a pleasure to look after your wife and welcome you to Cochrane this past year. The staff work hard to provide the best level of care and make sure that Cochrane is a great place to live. Thank you for your kind words, it means a great deal to us all that you are happy and content that your wife is well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H W (Daughter of Resident) published on 14 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The first thing you notice is the friendly, homely atmosphere. My father was very happy here, and although suffering from dementia managed to communicate quite well with the wonderful staff and other residents. As a visiting family, we were always made to feel most welcome and we were happy to be involved
in some of the activities. We shall continue to support the Cochrane Care Home in their fundraising for making our father's time there so comfortable. Many thanks to all the staff.

Reply from Donna Neill, Home Manager at Cochrane Care Home

The team and I would like to thank you for your lovely review. It was a pleasure to look after your father and welcome you and your family. The support you continue to give Cochrane is much appreciated. Thanks again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E S (Daughter of Resident) published on 6 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled well and is generally happy and well cared for. The unit sometimes seems short staffed but this is not reflected in the care. Frequency of tea in the morning seems erratic and a bit cold when she gets it. The garden area could be better kept, furnishings in the rooms seem to differ.
Perhaps more surfaces for family photos and personal belongings. Staff are lovely and very caring. One member of staff occasionally indiscreet when discussing mum in public areas.

Reply from Donna Neill, Home Manager at Cochrane Care Home

Dear E S, we appreciate you taking the time to review Cochrane Care Home and are glad that you are content your mum is happy and well looked after. I’d like to reassure you that whilst team members might not always be visible, we utilise dependency tools to help ensure our units are never understaffed. Furthermore, we are currently carrying out an improvement programme throughout the home. Hopefully, you will have seen the lounge and communal areas are being beautifully refurbished but rest assured that we have plans to continue to upgrade rooms and also the garden area so that it can be enjoyed fully in the (hopefully) better weather. I am sorry to hear you felt a staff member may have been indiscreet. If you wish to discuss this with myself or the Deputy Manager further, we would seek to quickly address the matter with the staff member involved. Thanks again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Wilma L (Daughter of Resident) published on 4 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father received at Cochrane Care home was of the highest standard and we brought him back from the hospital to receive end of life care there. The staff treated him with the greatest love and dignity in his time there and were a wonderful support to the family throughout. It is easy to see
the genuine care and compassion the staff have for the residents and they are true professionals at all times. I cannot recommend the care home and the staff highly enough - they were magnificent and my father was very happy and well cared for in his time there. Thank you.

Reply from Donna Neill, Home Manager at Cochrane Care Home

Thank you so much for your lovely words. We are glad that you were so happy with the care we provided and it was our pleasure to be able to be there for your dad and your family. I will pass this onto the staff in your dad's unit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K E (Daughter of Resident) published on 21 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service provided. My father is safe, warm and very well cared for both medically and personally.

Reply from Donna Neill, Home Manager at Cochrane Care Home

Dear Kim, the team and I appreciate you taking the time to write this kind review of our home. It has been a pleasure looking after your father and it means a great deal to us to know that you're happy and content he is being well looked after and that his individual needs are being cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jenny A (Wife of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Its the first time ever that we have had to use a care home for my husband. I've been blown away with Cochrane Care Home, not only are they taking care of my husband, who is very ill, they have looked after me and my family. We all go home after our visit with no worries, so happy with the nurses and
carers and all the staff. Thank you.

Reply from Donna Neill, Home Manager at Cochrane Care Home

Dear Jenny, the team and I are extremely grateful for your lovely review of our home. We pride ourselves on providing the best care and we have thoroughly enjoyed welcoming you and your loved ones into the Cochrane family. It means so much to us that you are happy with your husband's care and that you and your family have the peace of mind you deserve. Thanks again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brenda J (Sister of Resident) published on 8 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was in here for 4 years and was extremely well looked after. On visiting, we were always welcomed. Administration staff excellent. Great treatment of my brother from all care staff, especially in his last hours. The whole of the staff would sit with him, taking it in shifts. I have nothing
but praise for this home.

Reply from Donna Neill, Home Manager at Cochrane Care Home

Hi Brenda
Thank you so much for your lovely review. The staff will be delighted that you appreciate them and the care they give as much as you do. I will pass your comments to the staff team

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sheena H (Daughter of Resident) published on 26 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience was an education! I can only speak for Tannahill Unit. Any time my mum had a problem or if I had a problem, no matter what it was about, I spoke to the manager or assistant manager and they resolved the problem. My mum was there for over three years and died recently, and I can only applaud
the nurses, senior carers, carers etc for their kindness, compassion and empathy shown to my mum, not forgetting the kindness and support shown to myself and family. Forever grateful!

Reply from Donna Neill, Home Manager at Cochrane Care Home

Hi Sheena, thank you so much for your kind review. Your mother was very much part of the family here at Cochrane and she is sadly missed. We wish you all the best in the future.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alastair R (Son of Resident) published on 2 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother stayed at the Cochrane Care Home as a temporary placement and during her 3 months stay, she settled in comfortably and was well looked after. Staff were excellent and always very attentive to my mother's needs. As a temporary setting, Cochrane served my mother admirably and I am sure if circumstances
had been different, the family would not have had cause to move her.

Reply from Donna Neill, Home Manager at Cochrane Care Home

Hi Alastair, it was a pleasure to look after your mother and it means a great deal to us that you found her to be settled and that you were happy with her care. We wish you all the very best for the future.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Doreen S (Daughter of Resident) published on 26 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are friendly and try to deliver a high quality of care. However, I feel they are overstretched and can't always spend the correct amount of time with residents, especially those that need help with mobility and toileting. These residents need time which means if care staff are attending to them,
other residents may have to wait a long time for their needs to be attended to. This, however, is a lack of staff issue and not a bad reflection on the staff already doing a good job.

Reply from Donna Neill, Home Manager at Cochrane Care Home

Hi Doreen, thank you very much for your review. We are pleased to hear that you are happy with the standard of care being received by your mum and that you would recommend our service. We take your comments on board and would like to assure you that we have recently recruited additional staff. We will continue to grow our team and review dependency scores to ensure staff levels are reflective of our resident care needs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret K (Sister of Resident) published on 19 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother arrived in the care home 8 th June 2018! I cannot express my gratitude and their loving care shown to my brother. He enjoyed his time, loved all the banter he had with the staff. Unfortunately, due to ill health, he passed away 19 th sept 2018! He was loved, and most all got first class attention,
which I am very grateful to you all. Many thanks again.

Reply from Donna Neill, Home Manager at Cochrane Care Home

Margaret thank you so much for taking the time to do this at such a difficult time for you all. Your brother was a real character and he will be missed by us all. It was a privilege to be able to care for him for his final days and we are happy that you felt his care was what you would have wanted it to be. I will pass your kind words onto the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A L (Grandson of Resident) published on 27 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Helpful and friendly staff. Do their best to make it enjoyable for residents and host lots of activities. Do not have any complaints.

Reply from Donna Neill, Home Manager at Cochrane Care Home

Thank you so much for this review. We are pleased that you are happy with the care your Gran is receiving. Your comments will be passed onto the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pauline M (Daughter of Resident) published on 17 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was cared for by the staff since January of this year (2018). He had dementia and was in the late stages. It took him a while to settle. Eventually, he accepted it as part of his home. The staff were very patient with him and worked around him very well.
Towards his end, I cannot fault the
sincere care my father received. The main nurse was exceptional in making us understand towards his end.

Reply from Donna Neil, Home Manager at Cochrane Care Home

Dear Pauline, we really appreciate you taking the time to write a review of our home, especially at this sad time. Your kind words mean a great deal and our thoughts are with you and your family. Take care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from William T (Resident) assisted by family/friend published on 16 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class attention to everything. Could not find fault with anything. All staff excellent.

Reply from Helen Kinnaird, Regional Operations Manager at Cochrane Care Home

Many thanks for your lovely review and comments, this is very much appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M H (Son of Resident) published on 9 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing Cochrane Care Home for our mum was the best decision we could have made for her. We've noticed a marked difference in her, she seems happy and cheerful and so much more content. This is in contrast to how in her last residence, where she was not happy and although the staff seemed pleasant
enough, they just didn't seem to actually do anything to make Mum's care a pleasant experience. The move to Cochrane Care Home, made such a change and I have no doubt this is due to the dedication and genuine 'care' shown by the staff, where they are very attentive, showing a positive, willing approach to make the residents stay a happy and pleasurable one. Staff take the time to really understand our Mum and do what they can to make her stay relaxed, enjoyable and sociable. This takes the stress and worries away from the family. Knowing that our Mum is well looked after and content gives us confidence that Mum is being looked after with dedicated professional staff in nice surroundings.

Reply from Helen Kinnaird, Regional Operations Manager at Cochrane Care Home

Many thanks for your lovely review and comments, this is very much appreciated and will be passed onto the manager and the team at Cochrane Care Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Eileen A (Daughter of Resident) published on 31 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was placed in Cochrane Care Home initially as an interim placement, however, I quickly came to the decision that I wanted my mum to stay there. I consulted with my siblings and they were of the same opinion. We are very impressed with the genuine care and interest shown by the staff towards our
mother. We draw great comfort from knowing that she is safe and well cared for in her remaining time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandra M (Granddaughter of Resident) published on 29 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandma is more content that she was at home, All staff in the unit are very attentive and friendly towards visitors.
Management is very approachable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.749)

Overview of Review Score

The Review Score of 9.7 (9.749) out of 10 for Cochrane Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.749 for Cochrane Care Home is calculated as follows: ( (130 Excellents x 5) + (32 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 167 Ratings = 4.749

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cochrane Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 15 Apr 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (0)

Meet the Team (0)

There are no Team Members posted yet

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cochrane Care Home to verify any information. View our terms and conditions. Cochrane Care Home has an Enhanced Service - more info.