
the staff are very understanding, supportiveDavid M(Friend of Resident/Service User)

The staff at Baillieston Care Home have been so helpful, supportive, and kindE G(Granddaughter of Resident/Service User)


the staff are very understanding, supportiveDavid M(Friend of Resident/Service User)

The staff at Baillieston Care Home have been so helpful, supportive, and kindE G(Granddaughter of Resident/Service User)


Baillieston Care Home offers residential and nursing care in a quiet, residential area located on the outskirts of Glasgow.
Inside the home there are 60 bedrooms, all offering en suite facilities. Residents are welcome to bring along their own belongings and decorate their room however they wish to help them settle in and feel at home. There are also light and bright living areas, including a spacious dining area and seating...
Care Provided by Baillieston Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Baillieston Care Home for full pricing details and T&Cs.
Contact Baillieston Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Silverline Care
- Private Owned
Person in charge
- Karen Hall (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- The home is open with care and has no restrictions on visiting
Parking
- There is a car park on site that is fully luminated
Baillieston Care Home Reviews (43)
Baillieston Care Home has a Review Score of 8.5 (8.495) out of 10, based on 4 reviews in the last 2 years.
Over all time Baillieston Care Home has 43 reviews.
To whom it may concern I would like to say a big thank you to all the staff and management, for their hard work and professionalism. My mother loves her time and life in this establishment. We could not have wanted for more. Thank you from all of our families.
I believe my brother is getting great care at the home. He is enjoying being taken out by staff to local shop/cafes etc. The home are always willing to discuss and address any issues or concerns we have.
Thank you very much for your lovely review. Your brother makes our home - with his happy smile and positive demeanour. Please know I am available to chat anytime. Thank you again. Moira
After my mother received a bad experience with an individual carer the rest of the carers and the management dealt with in a superb manner. My mother then took ill and we saw a fantastic level of care and love for her. I will be forever grateful for the way she was treated.
Thank you for taking the time to review the service, I am delighted the care received is of an excellent standard. We pride ourselves on taking all concerns serious and as such deal with them immediately to enable better outcomes for everyone.
The care of my mother from all of the carers was heartwarming. To be able to leave after visiting and knowing mum was taken care of with such love and care made the worry a lot easier. Thank you all for everything.
Thank you for taking the time to review our service, I will pass this onto our team.
My dad has been a resident at the home since January 2021 and he is settled and happy. The staff from top to bottom do their best at all times to meet his needs and everyone else’s too. Any concerns I have had or requests have always been addressed and the best care possible given. The home like every other has had issues with staffing levels but this is mostly covered with agency staff (not ideal). but there seems to be more permanent staff visable lately whom are all very friendly and interact well with the residents. The home itself is well presented and clean. I don’t see a lot of activities going on between staff and residents which is a bit disappointing. Overall my dad is well cared for and all his medical and personal needs are met. The staff keep me well informed of any changes in my dad’s health and needs. They always remember all the family’s names and make us feel welcome at all times.
This was a difficult time for everyone and the manager and staff were great. They did their best and were always available to ask questions when I’m sure they were inundated from all families.
The rooms are clean as is the other areas of the home.
My only negative comment is that my mum's clothes and glasses are always going astray and there are many times she has someone else clothes on.
This aside the care home does a fantastic job and I would happily recommend them.
Hello, thank you so much for such a lovely review! We are so glad your mum is happy with us, that is what we aim to achieve. As for the clothing issue, if you contact the home directly we can look into this in more detail. Thank you so much!
My Mum is a resident of Baillieston Care Home. She is happy and I feel she is well cared for. The staff are attentive and very caring and upbeat. Thank you to the manager and all the staff who spend time looking after her. Her key workers are especially attentive. The only negative point is the food as my mum is not happy, she complains to our family.
Hi Elaine, thank you so much for your lovely words. We are so glad your mum is happy with us, that is all we aim to achieve. If your mum has issues with food, please do get in touch directly with the home and we will be happy to make any changes necessary to ensure your mum's diet is good. Thank you.
Entertainment is sadly lacking, and I find it quite frankly shocking that in this day and age the residents have no access to WiFi.
Too many residents' items go missing, such as spectacles and clothing.
As for the Wi-Fi I can also...
I am writing this review in the hope that the owners of the care home take some notice (not the care home Manager). Whilst I understand there will be a new activities coordinator starting, the home has had no coordinator at all for some considerable time. Two positions are required to be filled and only one has been filled thus far. There has been little if any stimulus or daily interactions for residents. Residents are more often than not left to watch TV, sometimes unsupervised. Whilst required staffing numbers seem to be met, this is more often than not predominantly using agency staff. Always changing and bringing no continuity or investment in the care or relationship building with residents. Hopefully, it will improve but in comparison to other care homes I have experienced having other family members in, the stimulation for residents is night and day.
Hi Karen, I am so sorry you have been feeling like this as it is not the experience we aim to offer our residents. Recruitment is a challenge in the care sector at the moment and we are in the process of appointing several new members of staff however we need to ensure that thorough background...
My mum was a resident at Baillieston Care Home for 3 years until she passed away in May this year. Everyone connected to Baillieston Care Home is amazing. The care for her welfare was always paramount and all her needs were fully met. Especially end of life care, she was treated with dignity and respect throughout. As a family, we always felt supported by the staff and kept informed in every step of our mother's care. Covid was a challenging time in which they all did fantastically well in keeping the residents entertained. This is a home which is very much involved with the local community. My family and I would not hesitate to recommend Baillieston Care Home. An absolute gem of a place.
Thank You so much for this lovely review. Our staff at Baillieston will miss your mother dearly as will all of her fellow residents. Thank You for your time and feedback - we greatly appreciate it!
It is never easy when your parent has reached the stage in their life when they have to move into a Care Home, and that was the situation facing my mum in April 2019. We were extremely fortunate that a room became available in Baillieston Care Home. The attention my mum received from all of the staff was second to none, even with the difficulties associated with Covid 19. Sadly my mum passed away in July. I was able to be with my mum when she passed, and the comfort from the staff that both my mum and I received during her final week was tremendous. I cannot thank the entire team at Baillieston enough, and wholeheartedly recommend them when you face that difficult time.
Thank you for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Baillieston Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectations and treated your mum with dignity and the compassion...
Lovely care home, residents are so well cared for, food is excellent and each resident is catered for. The staff are the best, so welcoming and the care provided is just the best. I can’t recommend highly enough.
They have gone out of their way to assist in anyway they can.
Home very clean, rooms comfortable but can’t comment on food as have not tasted.
Special mention also to the lady on the front desk, who is always available, very friendly, helpful and always does her best to answer my questions.
Would I recommend the home? Absolutely.
Thank you to all the staff for your care & support of my dad!
Due to poor health, my mum was completely bedridden and in need of 24-hour care, this was provided with the utmost respect and professionalism by each member of staff she encountered during her stay.
My mum loved the social interaction between staff and residents, despite her poor health my mum loved a joke and a blether and the staff were always very accommodating with both.
From carers to management, the friendly staff are what make it so special and I wouldn’t have wanted her anywhere else.
I would highly recommend Baillieston Care Home. My dad is currently a resident. My mum was, but sadly passed away in May this year. We could not have asked for better care for them both. The staff go above and beyond, one person in particular who spent hours with us at Mum's bedside while at end of life. Mum had the best care we could ask for. The reason we picked Baillieston was our first impressions and the lovely themes that ran through the home. It was bright, colourful and cheery and gives.
Thank you for your feedback and for taking the time to share your experience at Baillieston Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. We are so sorry to hear about your Mum, but pleased...
During these difficult times, I have been very impressed with the staff and the manner in which they have coped with the situation. Communication has been very good, with phone calls, Facebook photos, email updates, etc all keeping me informed and up to date with what's happening at the care home and with my mum. The recent "drive-through" visit was excellent and well organised, and it was great to see Mum after three months of no visiting. Many thanks to all staff for their efforts and continued care; it is very much appreciated.
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care, we hope to see you again soon.
The staff at Baillieston Care Home have been so helpful, supportive, and kind during these strange times. They have done their best to ensure my gran is aware of what is going on and have continued to support her. Even during her bad days they still provide the highest level of care.
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care, we hope to see you again soon.
From the first introduction to management and staff, I was made to feel that my Mum would be well looked after. There was a genuine interest in my Mum and her needs. This has been a very difficult time for everyone in this pandemic but the home has tried many ways to allow us to keep in touch, from Facetime calls to drive through visits, at all times trying to keep my Mum's spirits up. The staff and management have been great.
Thank you Theresa for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
Due to the current climate, COVID-19 I have not been able to visit. Mum has only been in a couple of months but the staff have been brilliant with video calls and drive through.
Thank you for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 29 August 2025- How well do we support people's wellbeing?Good
(4)
- How good is our leadership?Adequate
(3)
- How good is our staff team?Good
(4)
- How good is our setting?Good
(4)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Baillieston Care Home.
There are no upcoming events for Baillieston Care Home.
Awards / Recognitions (3)
- 28 Feb 2020Recipient: Silverline Care
- 28 Feb 2019Recipient: Baillieston Care Home
- 01 Feb 2018Recipient: Baillieston Care Home
Accreditations
There are no accreditations posted yet for Baillieston Care Home.
Meet the Team (1)

Registered Mental Health Nurse who is passionate about elderly care, I have a vast amount of care home experience.
Frequently Asked Questions about Baillieston Care Home
What types of Care is Baillieston Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Baillieston Care Home have?
There are 60 Single Rooms.
What are the Facilities & Services at Baillieston Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Baillieston Care Home to the centre of Glasgow?
6.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Baillieston Care Home to verify any information. View our terms and conditions. Baillieston Care Home has an Enhanced Service -more info.