Golfhill Care Home

35 Hanson Street, Dennistoun, Glasgow G31 2HG
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8.9 68 Reviews
  • Golfhill Care Home, Glasgow
Golfhill offers nursing and dementia care by an experienced team who are also trained in the challenges of mental illness, Parkinson’s and physical frailties. Respite, palliative and convalescence care are also practised.

Golfhill consists of four spacious and self-contained houses which have been set out with homely comforts in mind. Residents can feel relaxed and comfortable in spacious communal areas and ensuite bedrooms while enjoying views of the lovely gardens.

A varied menu is organised to suit long-term health and nutrition, and also takes account of personal preferences and tastes.

A wide range of stimulating activities are enjoyed by residents, with a positive lifestyle and good mental and physical stimulation considered to be an important part of life in an Advinia Care Home.

The home has its own cinema room and hairdressing salon and also benefits from regular visits from local schools, entertainers, physical activities and excursions.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 105 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1295
  • RESPITE Self-Funded Nursing Care: from £1395

Subject to care needs assessment

These prices are only a guideline, please contact Golfhill Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Stacey Blackburn (Deputy Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006
  • Number of floors: 1

Room Information

  • Single Rooms (105)
  • Couples/Companion Rooms (0)

Golfhill Care Home Reviews (68)

8.9

Golfhill Care Home has a Review Score of 8.9 (8.882) out of 10, based on 12 reviews in the last 2 years.
Over all time Golfhill Care Home has 68 reviews.

Overall Experience
  • 49
  • 15
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Date Published
  • 68
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Reviewer Connection to Golfhill Care Home
  • 34
  • 5
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Total of 68, showing 41-60
Review from Susanne B (Wife of Resident) published on 6 December 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Staff are very friendly and are very caring.
It would be nice to hear a bit of music getting played, music to suit ages of the residents, getting played softly in the background. Rooms kept fresher (at times).
Reply from Jayne Duck, Customer services administrator at Golfhill Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

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Review from Liz M (Niece of Resident) published on 23 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel my aunt is safe and well cared for. All staff have a warm and friendly relationship with both my aunt and myself and family.
All her needs are being fulfilled by the care home which is always smelling nice and everywhere is spotlessly clean. I have tasted the food when visiting and it has always
been delicious!
Reply from Jayne Duck, Customer Services Administrator at Golfhill Care Home

Thank you for your review. I'm so glad to hear that you feel that your aunt is safe and well cared for, this must give you peace of mind knowing this.

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Review from M M (Daughter of Resident) published on 23 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are attentive most of the time and my dad is well cared for. We have on occasions asked about his welfare but staff always come back and answer any questions we have asked. The room is adequate but on occasions needs to be cleaner. The food seems varied but I think plainer fair for older people
would be better, i.e. stews, mince etc.
Reply from Jayne Duck, Customer Services Administrator at Golfhill Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

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Review from Violet G (Wife of Resident) published on 26 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've no complaints about the staff in the home or the staff in the office, they have been very kind to me and my family.
Reply from Jayne Duck, Customer services administrator at Golfhill Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

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Review from Anna M (Sister of Resident) published on 25 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I enjoy going to see my brother in the home and also enjoy talking to the staff. They are helpful, most of the staff ask if you would like tea, I think that is very kind of them.
Reply from Jayne Duck, Customer Services Administrator at Golfhill Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

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Review from Kathleen B (Daughter of Resident) published on 25 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We never expected our mum to live but with the care and love she received from the staff at Golfhill care home, she is doing OK.
We have ups and downs with her health but I can sleep at night knowing that the staff are excellent in their job.
Reply from Jayne Duck, Customer Services Administrator at Golfhill Care Home

Thank you for your review. I'm so glad to hear that your mums health has improved and that you have peace of mind knowing that she is well cared for.

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Review from Mark (Nephew of Resident) published on 14 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt was in residence at Golfhill Care Home for 18+ months until she passed away in Aug 2017 aged 91.
All of the staff on site were very good to my aunt and also when accommodating my father who visited my aunt regularly. Thanks to all involved.
Reply from Jeanette Holding, Customer Service at Golfhill Care Home

With deepest condolences to the family.
Thank you for the kind words.

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Review from Nancy G (Friend of Resident) published on 18 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely gardens and staff very helpful. Cinema room and a bar. You can make the environment (bedroom) as personal as you want. Feels very welcoming and lots of entertainment each month with music and acts. Near local bars and parks as well.
Reply from Jayne Duck, Customer Services Administrator at Golfhill Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager

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Review from P C (Daughter of Resident) published on 12 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is well looked after and had built up a great rapport with the nursing/care staff. He loves the food and loves his room and the surrounding gardens.
Extremely glad I waited to get him in this care home.
Reply from Rose Pickering, Customer Service Administrator at Golfhill Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Ellen C (Daughter of Resident) published on 19 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is well cared for, the carers, managers and nurses are very caring and keeping my father's dignity. He is well looked after in the unit and staff always helpful and fun. If you have a problem then it's dealt with very quickly. Staff in my dad unit are wonderful. They can't do enough for you.
Reply from Emily Wilson, Customer Service Administrator at Golfhill Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Jimmy (Son of Resident) published on 15 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff helped my mother to settle in quite quickly. All of the staff she has contact with appear to know her name no matter which shift is on . Laundry is turned over quickly. The room is cosy. Bed linen is changed regularly. Her key workers have a good relationship with her. My mother had to go
into hospital for a short time and staff are now aware that she needs to be watched for signs of infection. I am very pleased with the standard of care.
Reply from Rose Pickering, Customer Service Administrator at Golfhill Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Elizabeth M (Friend of Resident) published on 16 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend came to Golfhill in 2012 and spent her final years in a warm and caring facility. The staff treated her with dignity at all times and it was a great relief knowing that my friend of almost 60 years had her comfort and wellbeing at the forefront of the staff in Craigpark House. I can't praise
them enough. I would also like to mention the help I received from the admin staff at Golfhill.
Reply from Rose Pickering, Customer Service Administrator at Golfhill Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. Please accept our condolences. The Bupa Customer Care Team.

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Review from Roseanne G (Resident) published on 9 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like living here. My carer puts my make up on for me and does a good job. I feel safe and happy and well looked after by my carer and the team.
Reply from Lydia Waller, Customer Service Administrator at Golfhill Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from May B (Resident) published on 1 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy living in Craigpark House. I love sitting with a coffee and the paper when the nurse in charge has music on in the lounge.
Reply from Rose Pickering, Customer Service Administrator at Golfhill Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from M L (Daughter of Resident) published on 26 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Golfhill Care Home for 18 months, she is very well cared for, physically, emotionally and spiritually. Not only is she cared for, but we her family, are also important to the staff. They work around us and are always very accommodating, we know every staff member,
including night shift carers, nurses by name. All the staff are very good, responsive, mannerly and caring. Everyone wants to do an excellent job and are keen to achieve this with the family's co-operative.
Reply from Rose Pickering, Customer Service Administrator at Golfhill Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Yvonne M (Niece of Resident) published on 26 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is a very pleasant environment and it is all one level which is very handy for all patients. My uncle is well looked after. The staff are very caring and supportive to my uncle as well as all the family. We the family are very comfortable to know that my uncle's Alzheimer's and diabetes and
other medical health is so well looked after when we are not available to visit him.
Reply from Rose Pickering, Customer Service Administrator at Golfhill Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from J M (Daughter of Resident) published on 25 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with my dad's care, home is excellent. He is safe and secure.
Reply from Rose Pickering, Customer Service Administrator at Golfhill Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Mary C (Daughter of Resident) published on 25 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been in Golfhill Care Home for about 12 to 14 weeks and he has settled in well. We have seen a big improvement in him. We couldn't thank the staff any more.
Reply from Rose Pickering, Customer Service Administrator at Golfhill Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Joseph D (Son of Resident) published on 24 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was sent to Golfhill Care Home for a four week assessment, after fracturing her pelvis as her dementia deteriorated and the care she received has been first class. The staff keep us up to date with everything that is happening to my mum and now matter how busy they are, they are always very approachable
if we need to ask anything. They are always very professional no matter what time it is or how much pressure they are under. I would not hesitate to use this home for long term care for my mother.
Reply from Rose Pickering, Customer Service Administrator at Golfhill Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from L B (Granddaughter of Resident) published on 24 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It was lovely to see residents in the garden enjoying time in the sun. Having lunch in the garden really did make a difference to mood and overall well being. Staff were very good and attentive. I would recommend the home to people I know.
Reply from Rose Pickering, Customer Service Administrator at Golfhill Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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Current Review Score: 8.9 (8.882)

Overview of Review Score

The Review Score of 8.9 (8.882) out of 10 for Golfhill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.406 for Golfhill Care Home is calculated as follows: ( (104 Excellents x 5) + (18 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 143 Ratings = 4.406
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.476 Points relating to the number of positive Reviews for Golfhill Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 105 registered maximum number of service users is 21. 10 Positive Reviews ÷ 21 = 0.476
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 16 Apr 2025
How well do we support people's wellbeing?
Adequate (3)
How good is our leadership?
Adequate (3)
How good is our staff team?
Adequate (3)
How good is our setting?
Adequate (3)
How well is care and support planned?
Adequate (3)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Stacey

Stacey Blackburn

Job Title: Deputy Manager Joined: 2021

I have 20 year’s experience as a nurse working in a variety of healthcare setting. I have two children who make me very proud every day one is at secondary school and the other is out working. I enjoy going for walks and listening to music. We have a wee dog called Charlie who causes complete mischief and is always looking for attention. I enjoy working in Golfhill and feel at home as I grew up not far away from the home. I am fully committed to Golfhill and working together with our fantastic team to provide the best care for our residents everyday

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Golfhill Care Home to verify any information. View our terms and conditions. Golfhill Care Home has an Enhanced Service - more info.