Stobhill Care Home, Glasgow, Glasgow City
Stobhill Care Home, Glasgow, Glasgow City
Stobhill Care Home, Glasgow, Glasgow City

Stobhill Care Home is located on the north side of Glasgow and is convenient for shops, amenities, public transport and the M8 and M80 motorway links. There is a local shopping centre closeby.

This purpose built care home provides accommodation in single occupancy rooms, all of which have en-suite facilities.

Stobhill features TV lounges and a quiet sitting room for relaxation. Separate dining rooms, where residents can socialise
at meal times, are also available. Traditional home cooking using fresh produce is served and residents can select from the daily choices available. Special diets can be catered for.

An optician, dentist, qualified chiropodist and experienced hair stylist all attend the home regularly. Complementary therapies can also be arranged.

The home offers residents a varied programme of activities.

Group: Four Seasons Health Care

Person in charge: Debbie Martin (Home Manager)

Local Authority / Social Services: Glasgow City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Inspectorate* Report on Stobhill Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

1.9 Stobhill Care Home has a Review Score of 1.9 (1.917)

The Review Score of 1.9 (maximum of 10) for Stobhill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 1.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Stobhill Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 1.917 for Stobhill Care Home is calculated as follows: ( (3 Satisfactorys x 3) + (5 Poors x 2) + (4 Very Poors x 1) ) ÷ 12 Ratings = 1.917

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 0 Points relating to the number of positive Reviews for Stobhill Care Home is based on 0 positive Reviews in the last 24 months and is calculated as follows:

    1. 0 = 0

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 0 Reviews ÷ 12 Target = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    0
  • Good
    0
  • Satisfactory
    0
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Stobhill Care Home?

  • Extremely LIKELY
    0
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Stobhill Care Home

  • Friend of Resident/Service User
    1

Ideally located care home but very poorly managed. Staff are not very attentive and not always available to assist residents. Communication is poor and non-consistent. The car park is small and always full. It has around a dozen spaces and it doesn't help that the staff also use the same car park. I would not recommend this care home.

How likely would you be to recommend Stobhill Care Home? Extremely Unlikely

Average Rating: 

 1.9 out of 5

Overall Standard: Poor

Facilities: Satisfactory

Care / Support: Very Poor

Cleanliness: Poor

Treated with Dignity: Poor

Food & Drink: Poor

Staff: Poor

Activities: Very Poor

Management: Very Poor

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Very Poor

Charlotte Jackson, Marketing Assistant at Stobhill Care Home responded to this review on 22 Jun 2017:

Thank you for taking the time to leave us your feedback. We are very sorry to hear of the concerns that you have raised and would welcome the opportunity to discuss these in more detail. We would be grateful if you would contact us to provide more information. Please could we ask that you kindly contact the Home Manager or Regional Manager for the care home in the first instance or alternatively the link to our complaints information is https://www.fshc.co.uk/feedback-on-our-homes/ where additional contact information is provided. We look forward to hearing from you.

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