Lillyburn Care Home

100 Birdston Road, Milton of Campsie, Glasgow G66 8BY
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9.9 48 Reviews
  • Lillyburn Care Home, Glasgow
Located at the foot of the picturesque Campsie Hills, Lillyburn Care Home is a purpose built home offering 24 hour care for fifty-six residents with either physical disability or dementia.

Expert care professionals work with the family to provide the highest standard of individual care for each resident, along with first class catering services and an exciting range of daily activities ensuring residents are happy and fulfilled at all times.

Designed around a courtyard garden with scenic views, Lillyburn Care Home has a homely interior that has been designed with resident comfort and relaxation in mind.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1740 – £1960
  • Self-Funded Nursing Dementia Care: £1740 – £1960
  • RESPITE Self-Funded Nursing Care: £1740 – £1960
  • RESPITE Self-Funded Nursing Dementia Care: £1740 – £1960

Contact us for more information

These prices are only a guideline, please contact Lillyburn Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Angela McGurk (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Last Refurbishment: 2007
  • Number of floors: 2

Room Information

  • Single Rooms (56)
  • Single Rooms with ensuite Wet Room (56)

Visiting

  • Visiting available 24hrs per day. If visiting out-with 9am - 9pm please inform the home.
    Mealtimes are protected however, if relatives wish to dine with loved ones this will be supported.

Parking

  • Dedicated onsite parking is available

Lillyburn Care Home Reviews (48)

Total of 48, showing 21-40
9.9

Lillyburn Care Home has a Review Score of 9.9 (9.877) out of 10, based on 14 reviews in the last 2 years. Over all time Lillyburn Care Home has 48 reviews.

Overall Experience

  • 42
  • 5
  • 1
  • 0
  • 0

Date Published

48
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Review from F C (Wife of Resident) published on 6 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the care home to be suitable for the care of my resident and am happy for him to continue living here.

Reply from Ian Marshall, Clinical Director at Lillyburn Care Home

Thank you for taking the time to complete a review and for sharing your experience. We recognise the pandemic has brought several challenges for us all and we are continuing to work hard to ensure all of our residents and their families receive the best experience and highest levels of care. Feedback is incredibly important for us as it helps us to further enhance the provision of care and recognise excellent practice.

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Review from F B (Son of Resident) published on 4 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the start of Covid-19, Lillyburn has been professional and caring at all times. She has been happy and contented with the care and friendships she has experienced. Lillyburn staff keep in weekly contact, and staff and management are accessible. Could not recommend the care enough.

Reply from Ian C Marshall, Clinical Director at Lillyburn Care Home

We fully recognise how challenging Covid has affected day to day life, and none more so than for our residents and their families. I am therefore delighted with your experience as I know just how much our manager and staff are committed to delivering the highest quality of care and support to our residents. To hear that your mother is happy and contented offers me the added assurance that we are providing the type of care we are committed to delivering.

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Review from Stephen C (Son of Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has now been resident in Lillyburn for over 2 years and I cannot thank all the staff enough for the care my mother has received during that time. She has been very well looked after and has always been treated with respect and consideration. Thank you all.

Reply from Ian Marshall, Clinical Director at Lillyburn Care Home

I am delighted that this has been your experience as our entire ethos is to deliver the highest quality of care and to treat individuals with dignity and respect. The staff and manager always get so much back when they read comments from our residents and/or their families highlighting the excellent care they receive. Therefore, thank you for taking a moment out of your day to do this.

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Review from John T (Son of Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rooms, lounge and garden are lovely. Staff are great, as is the care provided. Nothing is a bother to them. I get a call every week giving me an update of how my mum is doing.

Reply from Ian Marshall, Clinical Director at Lillyburn Care Home

Thank you so much for taking the time to leave such positive feedback and as the Clinical Director, it offers further assurance to what I myself experience in the home and the excellent care our resident's experience. As COVID-19 restrictions ease and the guidelines evolve around this, our aim is to reintroduce many of the indoor and outdoor activities we know everyone enjoys.

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Review from Lynne M (Granddaughter of Resident) published on 12 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran has been well looked after since arriving at Lillyburn and we are delighted with her care. She is eating and sleeping more and I feel that she is respected and liked by the staff. She seems more relaxed and care is catered for her individual needs.

Reply from Ian C Marshall, Clinical Director at Lillyburn Care Home

Person centred care is so important and we believe every person should be supported in this way. Our aim is to provide the highest care, and I am delighted that you have had this experience. Feedback such as this is one way we know we are getting it right, so thank you for taking the time to write your review. I will ensure the staff at Lillyburn are made aware of your lovely words.

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Review from Una L (Grandson of Resident) published on 17 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Skye Unit
A well known professor introduced the concept of, 'personhood'. He observed in people with dementia, that it was not just an illness, it was strangely influenced but how people were treated by people and society - Lilyburn Care Home demonstrates this concept beautifully.
Dementia can also
be described as, 'family disease'. Not only does it destroy the person's independence, it causes unquantifiable distress to the carers.
Lillyburn has exceeded all my expectations and diminished all my fears of my mum's life in a care home. For many years I fretted about when the time would come that she was no longer safe to live in her own home. If I had known then, how happy, content, comfortable and cared for she would be, I would have saved myself many tears.
I am a nurse and I love my mum dearly. My wish would have been to cared for her myself but family life does not permit this and her needs are greater than I can provide, 24 hours per day. Lillyburn provides the next best thing.

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Review from Jean H (Daughter of Resident) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with the care my mum receives within Lillyburn. In particular, would like to commend and personally thank the staff and management for their diligent management during the Covid Pandemic. The team have consistently provided regular updates on mums well being and have continually demonstrated
an exemplary level of care.

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Review from Iris H (Daughter of Resident) published on 1 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Lillyburn for two and a half years as a permanent resident following a short period in respite. In that time, she has been very well cared for and has found that the staff very kind and thoughtful throughout. It has been good for me to know that she is happy and being well looked
after. I have been kept well informed by the staff as to her wellbeing, particularly during the COVID pandemic.

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Review from L C (Niece of Resident) published on 31 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care manager, general care and nursing staff have been a great source of comfort to my uncle who has recently entered Lillyburn Care Home. Lillyburn Care Home has quickly become his new home, he has settled extremely well and that is all down to the attention of the staff.
Whilst the care home
itself is very clean, rooms are comfortable and food is of a high standard there are also lots of activities to keep residents occupied.
Staff are really friendly and cannot do enough for their residents, the gem of this care home is definitely THE STAFF. They really show that they care about individuals, in every way they can, nothing is too much trouble and they listen to their residents. It seems a happy place to be, good facilities and residents are well catered for, the countryside all around is a bonus. Being very close to the activity and well being of my uncle I would highly recommend this and the other care homes associated with Lillyburn.

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Review from Fiona (Daughter of Resident) published on 11 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I chose Lillyburn Care Home for my mother after 30 years experience in Social Work, connections with various Nursing Homes across Central Scotland, and after viewing numerous Homes prior to admission. I consider Lillyburn to be the best in my locality for numerous reasons:
The environment is perfectly
pitched aesthetically, beautifully clean (domestics amazing) All staff engage with residents with true genuine love, care, warmth, compassion and kindness. Staff are genuinely patient, alert and concerned aiming to meet the needs of residents/family diligently and consistently. Quality in all aspects is given, Manager, cooks, laundry, handyman, reception staff, activities coordinators, all give 100% and are inclusive in customer care. My mother is content, well cared for and happy considering her severe limitations, restricted independence and reliance on others to meet her full hierarchy of needs. Delighted with Lillyburn professional and welcoming.

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Review from Catherine M (Power of Attorney of Resident) published on 29 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit regularly and am always made very welcome.
Staff are kind and caring towards my relative, going to the extra mile even when she and other residents show difficult or disturbing behaviour.
The use of music as therapy has had a very calming and positive effect.

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Review from Charles M (Power of Attorney of Resident) published on 14 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been cared for within the confines of Lilyburn Care Home for three years. Her needs required that she be transferred to a Wing where she has continued to benefit from the most caring, compassionate and friendly care and support that we have come to expect of this home. My relative's
changing needs have been quickly revised and the appropriate changes undertaken.
When visiting I am aware of the meaningful interaction of all members of staff with my relative and other residents, on occasions in challenging circumstances.
This is very much a home from home, as it can be, with comfort and cleanliness. I am unable to express my appreciation fully of what has been done for my relative and myself since we became part of the Lilburn Care Home family. Thank you, one and all.

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Review from Christine N (Daughter of Resident) published on 14 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Lillyburn for just over 3 years and during that time has been very well looked after. She is now not as able as she used to be but is still encouraged to join in the activities on offer. The staff are great, always helpful and friendly. I can’t fault them for the job they do as I know
mum can be challenging.

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Review from Lorraine C (Daughter of Resident) published on 12 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the overall care our mum receives at Lillyburn.
The staff know her very well and are always very approachable.
There is a high standard of cleanliness and there is a homely atmosphere in Lillyburn.

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Review from David K (Son of Resident) published on 3 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On entering the care home any staff you meet will always acknowledge you and all the staff know all the residents by name which leads to a happy and friendly environment.
The building and outdoor areas are well maintained. I have no concerns that my relative is not being treated well. The activities
are good and varied.

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Review from Sandra W (Daughter of Resident) published on 16 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no problem recommending Lillyburn to anyone. My mum has been cared for here for more than 8 years. The staff are all friendly and everyone looks out for each other.

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Review from Lynn M (Daughter of Resident) published on 14 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother settled in quickly to her new surroundings and immediately called it her home.
She loves to show us her beautiful bedroom and en-suite bathroom, both of which are kept spotlessly clean. My mother is always smartly dressed and the staff always remember the small touches like beads and bracelets
which make her feel nice. The hairdressing salon on site is ideal too. There is a relaxed and homely atmosphere when I visit my mother. She enjoys the fact that the residents all sit together in the open plan lounge, giving her company all the time. The meals are of an excellent standard. The staff are friendly, cheerful and take time to talk to me if I have any concerns.

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Review from James M (Son of Resident) published on 7 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Not impressed with the care my mum receives, the common areas are not very comfortable and are too small for the number of patients.
I have a real problem with this company constantly raising the monthly bill with no real explanation as to why.
My mother's personal care clothing, hair etc is neglected.

Reply from Jamie Bell, Marketing at Lillyburn Care Home

Thank you for your review. Further to your comments, we would like to assure you that the level of care your mother receives at Kintyre Care Home, is of the highest standard as illustrated by our most recent Care Inspectorate Report. The Care Inspectorate regulates our care services and undertakes unannounced inspections before recently awarding us with their highest grade, 6, for our Quality of Care and Support at Kintyre. Your sister, a regular visitor at the home, who has Welfare Power of Attorney over your mother, has consistently stated her high level of satisfaction with the level of care your mother receives.


With reference to your observation on our common areas, we would like to advise you that Kintyre Care Home has been designed in conjunction with Stirling University’s Dementia Services Unit and is at the forefront of dementia design and layout, having won awards in both categories.


As you are aware, the increased costs mentioned, are a result of your mother’s increased care needs. As identified in your mother’s reviews with your sister (Welfare Power of Attorney), her Social Worker and Key Worker from Pacific Care, which you do not attend, your mother’s health requires her to now be in a specialised unit with higher dependency/staffing ratios for her own well being.


We wish to assure you that your mother’s personal care and well being, is a very important part of the service we offer, throughout her day, both physically and emotionally. However, your mother’s condition can on occasion make these interactions more difficult than others, and her Welfare Power of Attorney has assured us that she is very satisfied with the way in which her mother is being cared for.


We would be delighted to welcome you to future meetings regarding your mum’s care, and as always, will be happy to address any questions you may have.

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Review from Kate (Granddaughter of Resident) published on 7 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lillyburn has a good layout. Bedrooms are all located off the main living area, much more social than long corridors in other homes. There is plenty of space for residents to wander around.


The staff genuinely care for the residents. I know they meet minimum staff numbers required by law but I

feel there should be more on shift at any given time.


It is nice to arrive for a visit and find your relative interacting with staff members, good banter between them all.


Food quality seems good and sandwiches always available if main meal not wanted. Visitors can make tea/coffee for themselves and their relative.


Rooms recently decorated with modern en-suite.


Home always smells clean and fresh.

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Review from Dorothy L (Daughter of Resident) published on 8 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Good staff: resident ratio. Staff friendly and approachable. Very clean premises. Good atmosphere.
Residents treated with dignity/sensitivity.

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Current Review Score: 9.9 (9.877)

Overview of Review Score

The Review Score of 9.9 (9.877) out of 10 for Lillyburn Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.877 for Lillyburn Care Home is calculated as follows: ( (145 Excellents x 5) + (14 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 162 Ratings = 4.877

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lillyburn Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 23 Nov 2023

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 30 Jul 2025

We currently have rooms available, but availability remains limited due to high demand. Please get in touch to discuss your care needs in more detail—we’re here to help.

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Awards / Recognitions (2)

Meet the Team (2)

Angela

Angela McGurk

Job Title: Home Manager

Joined: 2024

Angela brings over 15 years of experience in the care home sector, with a wealth of knowledge and a passion for quality improvement. Her appointment builds on the strong foundation already in place at Lillyburn, and we’re thrilled to have her lead our team.

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Richard Wilson

Job Title: Deputy Manager

Richard brings a wealth of experience and dedication to his role as Deputy Manager at Lillyburn. With a strong background in elderly care and a passion for delivering person-centred support, Richard plays a vital role in ensuring the highest standards of care across our home.


Known for his approachable nature and commitment to both residents and staff, Richard supports the day-to-day running of the home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lillyburn Care Home to verify any information. View our terms and conditions. Lillyburn Care Home has an Enhanced Service - more info.