
They consider Mum’s needs in a holistic, person-centred way and look after all her needs well.W R(Daughter of Resident/Service User)

Mum is really settled and happy, it is so lovely to see.W R(Daughter of Resident/Service User)

provides the residents with a high-quality of care delivered with dignity, respect and compassionHilda Q(Friend of Resident/Service User)

They consider Mum’s needs in a holistic, person-centred way and look after all her needs well.W R(Daughter of Resident/Service User)

Mum is really settled and happy, it is so lovely to see.W R(Daughter of Resident/Service User)

provides the residents with a high-quality of care delivered with dignity, respect and compassionHilda Q(Friend of Resident/Service User)

Located at the foot of the picturesque Campsie Hills, Lillyburn Care Home is a purpose built home offering 24 hour care for fifty-six residents with either physical disability or dementia.
Expert care professionals work with the family to provide the highest standard of individual care for each resident, along with first class catering services and an exciting range of daily activities ensuring residents are happy and fulfilled at all times.
Designed...
Care Provided by Lillyburn Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 56 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact us for more information
The price(s) shown are provided by the care home. Contact Lillyburn Care Home for full pricing details and T&Cs.
Contact Lillyburn Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Person in charge
- Nicola Brown (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2007
- Number of floors: 2
Room Information
- Single Rooms (56)
- Single Rooms with ensuite Wet Room (56)
Visiting
- Visiting available 24hrs per day. If visiting out-with 9am - 9pm please inform the home. Mealtimes are protected however, if relatives wish to dine with loved ones this will be supported.
Parking
- Dedicated onsite parking is available
Lillyburn Care Home Reviews (63)
Lillyburn Care Home has a Review Score of 9.8 (9.762) out of 10, based on 23 reviews in the last 2 years.
Over all time Lillyburn Care Home has 63 reviews.
All staff are highly professional with sensitive care as their focus.
Thank you so much for taking the time to review our service. I am delighted you found our staff to be professional and caring. I will share your views with the team
Since the day my Mum was welcomed to Lillyburn all of the staff have made so much effort to get to know her and our family. How they remember all our names is tremendous. The nursing care and calls regarding changes in mums health are reassuring. Every time I visit I am impressed with the meals, cleanliness and that my mum is treated with respect. On a fun side the activities are varied, and family are welcome which has given me more happy memories. Thank you to all the staff that have taken the time to get to know my Mum
Thank you so much for taking the time to review our service. I am delighted you are happy with the care and have the ability to continue to make memories with your mum
A lively atmosphere in the home. No smells for example urine, food etc. Which in other homes I visited was very noticeable. Caring staff.
Thank you so much for taking the time to review Lillyburn and the care provided by our team. Following our telephone conversation I will feed back the areas for our development.
I am happy with the quality of care and the efforts of the activities’ coordinators and the professional staff. My mother is well looked after and properly cared for. Her room is clean, and her clothes are regularly laundered. Mum is safe, happy and content. I can’t ask for more.
I am pleased to hear that your experience of care at Lillyburn has been so positive. I will pass your comments on to the staff who look after your mum. Thank you for taking the time to give your feedback.
My dad has been a resident of Lillyburn for three and a half years. The staff are all caring and responsive to his and his visitor's needs, he is comfortable, happy and well nourished, he's never had any complaints and always seems quite happy and content when we visit, a big factor in enabling him to enjoy his 100-year-plus lifestyle.
I am happy to hear that you feel your dad is looked after so well within Lillyburn. Your feedback is very much appreciated, and I will share this with the staff who look after your dad. Thank you for taking the time to complete this review.
We chose Lillyburn because it is open plan because my mum likes to see what's going on - and there is plenty going on! Our hopes for the layout were totally justified. However, what has made Lillyburn special is the superb care and attention that she receives. All the staff team know her and, regardless of what they are doing, always stop to speak to her. The team caters for particular interests, and the activities are stimulating and interesting. Any excuse for a celebration is taken: Christmas, birthdays, Burns Night... Her room and the unit are spotlessly clean and hygienic. The food is of excellent quality and variety, and the nursing care is superb. What really impresses me is that each resident is treated as an individual with freedom of choice in what they want to do (or not do). We are normally able to visit regularly, but when that hasn't been possible, we are encouraged to contact the unit, and we are always informed immediately about any issues affecting my mum's health or care.
Thank you for taking the time to complete a review; your feedback is appreciated. I am happy to hear that your experience of Lillyburn has been so positive; I will pass your lovely comments on to the relevant team members, who will be really happy to hear your feedback.
Family/friends are made welcome and are kept well informed of their loved one’s health, welfare and all aspects of their situation within the home.
Thank you for taking the time to complete your review of your experience with Lillyburn; this means a lot. Family and friends are such an important part of care delivery, and we value your involvement in care and activities within the care home.
All the staff at Lillyburn are fantastic. They are so patient and caring. The activities coordinators do a brilliant job, and there’s always something going on. The staff do their best to get residents involved in the activities and support individuals to be as independent as possible. This has really helped my gran, and she has regained some skills and mobility she had lost when she was isolated at home.
Our staff will be delighted to hear this positive feedback; thank you very much for completing this lovely review. We encourage residents to engage and participate in our planned activities but also have the opportunity to have 1-1 time with staff to support individual goals that the resident has, and I am delighted that this has made a difference to your gran.
I was at a karaoke day and what a lovely time everybody had. Was so nice to see all enjoying and singing their hearts out. What a great experience even for me. Thoroughly enjoyable and very well presented. Give us more please as everyone was beaming with joy.
Mum is really settled and happy, it is so lovely to see. The manager, deputy manager and all the staff are considerate, professional, caring and listen to us. They consider Mum’s needs in a holistic, person-centred way and look after all her needs well. The staff have been really skilled in getting to know Mum in order for her to be settled and happy. They have been really considerate of us as a family. Can’t thank the staff enough. Excellent service and a comfortable, welcoming home environment.
Thank you for taking time to review the care your mum has received in Lillyburn. We do try our best to come together as a team and do our best to support those living in the care home to lead the best life they possibly can. This also includes involving relatives in the care delivered. Thank you for recognising this, I will pass your comments onto the wider team.
Kind Regards
I am happy that the newsletter has been positively received, our staff work hard to bring joy to the residents living within the care home and sometimes a photo can say more than can be expressed by words. Thank you for your lovely feedback and for taking the time to write your review.
- the outstanding level of communication in general and the regular telephone updates we receive.
- the immediate response to any medical issue.
- the way the staff are constantly alert to any change in her well-being.
- the cleanliness. It really is a stand-out feature of the home.
- the activity programme: she always says she cannot be bothered taking part but always ends up admitting that she has a good time doing so.
- the efforts that are made for her to observe the streamed Holy Mass each Sunday on TV.
Additionally, we all feel that the staff have become more like friends as well as being very caring professionals. We are very happy that she is safe and continues to enjoy being a resident in Lillyburn.
Thank you so much for taking time to complete a review. I am pleased to hear that your experience of Lillyburn is so positive. As a care home we endeavour to provide excellent care to all residents, taking into account their wishes and preferences and to ensure physical, emotional, cultural and social needs are achieved in a homely environment.
We are very happy with how my mother-in-law is looked after at Lillyburn since she went to live there in June this year. Her room and the common areas are always lovely and clean and the staff are very good with her. The residents get fed well and there are activities on most days as well as little trips out to places.
Thank you for taking time to complete a review. I am delighted that you are happy with the care your mother-in-law receives within Lillyburn, we strive to ensure that all residents receive the best possible care and to ensure they are engaged through meaningful activity.
My mum has only been at Lillyburn for a few months and we have found the staff to be very caring. Lillyburn staff have been excellent at keeping us up to date on how Mum is coping in her new environment. Mum is enjoying the meals and especially likes being in the hairdressers. We have found management to be very approachable and helpful. Glad visiting is now allowed and will welcome as COVID restrictions ease that more opportunities ie: to go for outings or others being allowed to visit indoor as an option.
Thank you for such positive and comprehensive feedback, our staff will be incredibly appreciative of this. I am so pleased your Mum has settled well and is enjoying being with us. As you highlight we are very excited at the prospect of life returning back to greater normality as restrictions ease, as it will enable us to offer more activities through outings, trips and outdoor activities.
Mum is settling in well and is safe and being well looked after. The staff are very good at keeping me informed at all times.
I am so pleased that your Mum is settled and feels well cared for. Our priority is to ensure the highest quality of care and to have a positive, nurturing experience whilst living at Lillyburn. I very much appreciate the time you have taken to provide feedback, and I will pass it onto the manager and staff.
I have found the care home to be suitable for the care of my resident and am happy for him to continue living here.
Thank you for taking the time to complete a review and for sharing your experience. We recognise the pandemic has brought several challenges for us all and we are continuing to work hard to ensure all of our residents and their families receive the best experience and highest levels of care....
From the start of Covid-19, Lillyburn has been professional and caring at all times. She has been happy and contented with the care and friendships she has experienced. Lillyburn staff keep in weekly contact, and staff and management are accessible. Could not recommend the care enough.
We fully recognise how challenging Covid has affected day to day life, and none more so than for our residents and their families. I am therefore delighted with your experience as I know just how much our manager and staff are committed to delivering the highest quality of care and support to our...
Rooms, lounge and garden are lovely. Staff are great, as is the care provided. Nothing is a bother to them. I get a call every week giving me an update of how my mum is doing.
Thank you so much for taking the time to leave such positive feedback and as the Clinical Director, it offers further assurance to what I myself experience in the home and the excellent care our resident's experience. As COVID-19 restrictions ease and the guidelines evolve around this, our aim is to reintroduce many of the indoor and outdoor activities we know everyone enjoys.
My mother has now been resident in Lillyburn for over 2 years and I cannot thank all the staff enough for the care my mother has received during that time. She has been very well looked after and has always been treated with respect and consideration. Thank you all.
I am delighted that this has been your experience as our entire ethos is to deliver the highest quality of care and to treat individuals with dignity and respect. The staff and manager always get so much back when they read comments from our residents and/or their families highlighting the excellent care they receive. Therefore, thank you for taking a moment out of your day to do this.
My gran has been well looked after since arriving at Lillyburn and we are delighted with her care. She is eating and sleeping more and I feel that she is respected and liked by the staff. She seems more relaxed and care is catered for her individual needs.
Person centred care is so important and we believe every person should be supported in this way. Our aim is to provide the highest care, and I am delighted that you have had this experience. Feedback such as this is one way we know we are getting it right, so thank you for taking the time to write your review. I will ensure the staff at Lillyburn are made aware of your lovely words.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 28 January 2026- How well do we support people's wellbeing?Very Good
(5)
- How good is our leadership?Very Good
(5)
- How good is our staff team?Very Good
(5)
- How good is our setting?Very Good
(5)
- How well is care and support planned?Very Good
(5)
Bed Vacancies
2 Bed Vacancies
Posted: 31 July 2026We currently have rooms available, but availability remains limited due to high demand. Please get in touch to discuss your care needs in more detail—we’re here to help.
News (5) & Events (0)
- 09 Sep 2025
We were delighted to celebrate our resident Betty's 101st birthday here at Lillyburn. It was a wonderful day, shared with family, friends, and our team. Marking these milestones is an...
- 19 Aug 2025
We’re delighted to share that our resident Eleanor was recently featured by STV News, after her dream of riding in a motorbike sidecar came true at 90! As part of...
- 19 Aug 2025
We are incredibly proud to honour team members at Lillyburn Care Home, who have each reached an amazing milestone – 10 years of service with Pacific Care! Their unwavering dedication,...
There are no upcoming events for Lillyburn Care Home.
Awards / Recognitions (1)
- 11 Jun 2025Recipient: Lillyburn Care Home
Accreditations
There are no accreditations posted yet for Lillyburn Care Home.
Meet the Team (2)

We are thrilled to have Nicola Brown join us at Lillyburn Care Home as Home Manager.

Richard brings a wealth of experience and dedication to his role as Deputy Manager at Lillyburn. With a strong background in elderly care and a passion for delivering person-centred support, Richard plays a vital role in ensuring the highest standards of care across our home.
Known for his approachable nature and commitment to both residents and staff, Richard supports the day-to-day running of the home.
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