Lillyburn Care Home

100 Birdston Road, Milton of Campsie, Glasgow G66 8BY

Lillyburn Care Home, Glasgow, Dunbartonshire
Lillyburn Care Home, Glasgow, Dunbartonshire
Lillyburn Care Home, Glasgow, Dunbartonshire

Located at the foot of the picturesque Campsie Hills, Lillyburn Care Home is a purpose built home offering 24 hour care for fifty-six residents with either physical disability or dementia.

Expert care professionals work with the family to provide the highest standard of individual care for each resident, along with first class catering services and an exciting range of daily activities ensuring residents are happy and fulfilled at all times.

Designed around a courtyard garden with scenic views, Lillyburn Care Home has a homely interior that has been designed with resident comfort and relaxation in mind.

Group: Pacific Care Ltd

Person in charge: Clare Selbie (Manager)

Local Authority / Social Services: East Dunbartonshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Hearing Impairment • Parkinson's Disease • Prader-Willi Syndrome • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 40

Rooms with ensuite WC: 40

Facilities & Services: Palliative Care • Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Inspectorate* Report on Lillyburn Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

1 Bed Vacancy

posted 15 Feb 2018

Room available but rooms have been in high demand

Reviews

9.6 Lillyburn Care Home has a Review Score of 9.6 (9.637)

The Review Score of 9.6 (maximum of 10) for Lillyburn Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Lillyburn Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.637 for Lillyburn Care Home is calculated as follows: ( (81 Excellents x 5) + (41 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 124 Ratings = 4.637

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Lillyburn Care Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 8 Reviews ÷ 8 Target = 1.000

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Lillyburn Care Home?

  • Extremely LIKELY
    9
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Lillyburn Care Home

  • Daughter of Resident/Service User
    6
  • Son of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • more

Good staff: resident ratio. Staff friendly and approachable. Very clean premises. Good atmosphere.
Residents treated with dignity/sensitivity.

How likely would you be to recommend Lillyburn Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Don't Know

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am very happy with the excellent care that my cousin has received in Lilyburn Care Home since her admission.

How likely would you be to recommend Lillyburn Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We are very happy with all aspects of care and welfare from Lillyburn. Staff are always very friendly and give great support.

How likely would you be to recommend Lillyburn Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Pleasant. Helpful staff.

How likely would you be to recommend Lillyburn Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Cleanliness: Good

Staff: Satisfactory

Activities: Good

Safety / Security: Excellent

My Mother entered Lillyburn Care Home in a frail, non-ambulant condition and was well looked after over a period of 8 months.
Staff were very welcoming and helpful.
Special equipment was provided rapidly as required, and nursing care was to a high standard.
Friendly, bright caring environment.

How likely would you be to recommend Lillyburn Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My Mum has resided in Lillyburn Care Home for almost a year and during that time family and friends have been pleased with the care provided. Staff at all levels are friendly and approachable and have always worked with us to try to make Mum's days as happy and content as possible.

How likely would you be to recommend Lillyburn Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Mother appears to be well cared for and the staff are very good with her. She has only been in the home a few weeks so my assessment is still limited.
I feel that there could be more stimulation given but that may be that mother does not want to join in what is available.

How likely would you be to recommend Lillyburn Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

Lillyburn continues to provide an excellent standard of care that is provided in a professional manner. The home is in a lovely setting and is very well laid out and is spotlessly clean. All staff are helpful, professional and very caring.

How likely would you be to recommend Lillyburn Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My father was in Lillyburn Care Home for three months and during that time, he was very well looked after. Each member of staff was approachable, kind, caring and looked after my father and his whole family so well. Activities were held on a regular basis and the residents were encouraged to participate, always with the help and support of the staff. I have highly recommended the home to everyone I know.

How likely would you be to recommend Lillyburn Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We as a family, have been delighted with the care given to mum. The staff are superb with a lot of interaction between staff and residents. There are also lots of activities for residents to take part in. The home is kept very clean and all residents are happy and content.

How likely would you be to recommend Lillyburn Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lillyburn Care Home is an excellent facility. The layout and d├ęcor are pleasing and the whole staff could not be more attentive and caring. Our sister has now ben there for one year and is happy and contented, settled very quickly and the fact we can take our dog in with us when we visit is great for all concerned. The residents love him.

How likely would you be to recommend Lillyburn Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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