Rawyards House Care Home

My mum is receiving loving care from the wonderful staff which gives our family real peace of mind . Food is lovely which helps my mum to eat well and keep her weight healthy as she was under weight prior to entering the home . Happy with the overall care and services offered.

Overall happy with the care Charles receives.

Our brother gets great care and is very happy.

My mum has settled in well at Rawyards House, mainly due to the support she is receiving from staff. The management, nursing, care and activities teams are professional, thoughtful and communicative. The care she has received has been exemplary. My mum has said on several occasions that she feels lucky to be living at Rawyards and has "no complaints". I would highly recommend this facility to anyone looking for a caring and welcoming environment.

My aunt has been in Rawyards House for a few years. The care she gets is first class and I have no complaints. The staff adapt to the changes in her dementia and understand the need for this. The staff and manager are all very approachable which is a plus and I know I can ask anything. I do at times feel the menu could be more to the residents' tastes, and the building is slowly being updated which is nice to see.

My brother and I are really happy with how well my mum has been looked after since entering Rawyards Care Home in July 2025. The staff are all very caring and attentive to mum. She is up most days and sitting with the other ladies and always lovely dressed. She is eating a lot better. Mum said the food is delicious. We are delighted at how well she has improved since being here.

My husband had a fall could not be moved in case he had broken something an ambulance was alerted and staff made sure he was comfy till it came which was 19 hours later. That was a disgrace. My husband is 92 years old. Staff accompanied him to hospital till I was able to get there. I am 89 years old. Staff were excellent, and they always keep me informed.

I looked after my husband for 8 years through Alzheimer's. I was reluctant to place him in a care Home but I just couldn't cope anymore. The first few weeks look i was riddled with anxiety (and guilt). I was phoning morning, and night to make sure he was Ok and I thought I must be a nuisance, however at no time was I made to feel like that. The staff in Beech unit have been so caring and supportive to me I cant praise them enough. My husband is well looked after and cared for which is all I wanted. Things are easier now but that is thanks to the staff.

My father-in-law has just went into the care home (1 week). So far all the staff we have encountered have been caring and friendly. They have answered all our questions and been reassuring. The environment is clean and tidy.

Excellent care given 24 hours a day. All the staff are really caring. My brother is in the best care home. Well looked after.

Overall pleased with the care and would like to see her out of bed a little more when she is showing good signs of communication.

I have been impressed by the professionalism of all the staff working in Rawyards House, everyone calls my mother by her preferred name and is caring and kind. As my mother's only relative I feel reassured that she is safe and her individual needs are attended to whilst maintaining her independence. The relative's meetings are very informative and suggestions and requests made by relatives are taken on board. Friends who visit appreciate that they attend social activities such as concerts in Rawyards.

My family members are being treated so well under all staff. Their rooms are very clean and comfy. They are happy in their new environment with all needs provided for. They enjoy all the activities. They enjoy their meals and care. Their personal belongings are safe and protected in all the residents' rooms. Overall very pleased with Rawyards House Care Home.

Happy with care provided to mother. Staff always helpful and pleasant.

I am writing this review regarding my mother. I am her daughter and I can't fault the staff who care for my mum. The one complaint I have is the menu. This is not a restaurant or hotel doing fancy meals, it is a care home, so do meals according to their age and what they would like.

Staff are friendly and helpful. The home has a lovely atmosphere and Mum seems to be happy.

Plenty praise for staff. Food okay (soup excellent). Room comfortable and warm. Plenty of activities if you want to partake. Overall, best place in the area.

I am concerned about a lack of contact by management regarding falls/slip hazard. Not resolved and no reply from emails sent weeks ago. I am unhappy with the lack of communication regarding a matter that should not have occurred in the first place.

Great care, attentive and caring staff.

Yes, very happy with the care my brother-in-law receives thank you. He settled in well and got to know the staff and some residents. All his care needs are met. They have a great deal of patience for my brother-in-law as he can be challenging at times.