Rosehall, Shotts, Lanarkshire
Rosehall, Shotts, Lanarkshire
Rosehall, Shotts, Lanarkshire

Rosehall is an attractive, purpose-built home located in fine garden grounds.

The home is registered for 64 residents and enjoys an excellent reputation locally. With single en-suite rooms, wide corridors and open outlooks throughout, Rosehall has a light, airy feel.

Residents are free to access the carefully designed sensory gardens or balcony area if they wish to enjoy the good weather and country views.

Group: Third Life Care Ltd

Person in charge: Marlene Dickie (Manager)

Local Authority / Social Services: North Lanarkshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 64 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Admission Information: Ages from 65 to 100.

Single Rooms: 64

Rooms with ensuite WC: 64

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Please see brochure or website for directions.

Visiting:

Open visiting policy.

Parking:

Free on-site parking.

Latest Care Inspectorate* Report on Rosehall: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.1 Rosehall has a Review Score of 8.1 (8.094)

The Review Score of 8.1 (maximum of 10) for Rosehall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Rosehall in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.688 for Rosehall is calculated as follows: ( (70 Excellents x 5) + (22 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 96 Ratings = 4.688

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.406 Points relating to the number of positive Reviews for Rosehall is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 12.8 positive Reviews (64 registered maximum number of service users ÷ 5). 2 Reviews ÷ 12.8 Target = 0.156

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rosehall?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Rosehall

  • Daughter of Resident/Service User
    3
  • Niece of Resident/Service User
    3
  • Nephew of Resident/Service User
    1
  • Son of Resident/Service User
    1

My mum has been a resident at Rosehall for over 2 years now. I can honestly say it's a great place. The staff are always kind and caring towards my mum and treat her with the utmost respect. I trust the staff completely with the care of my mum.

A big thank you to all!

How likely would you be to recommend Rosehall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very pleasant and caring staff, nothing is too much trouble. Rooms very much like home to residents also great motivation and outings for those able, nothing but praise for not an easy job or time of life, would definitely recommend.

How likely would you be to recommend Rosehall? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The care of my aunt has been good. She gets on well with staff and responds well to them. Some of the staff are more aware of how to interact with her than others but most are excellent. I had a problem with aspects of my aunts care, which took too long to resolve and resulted in me complaining about the third life management. These issues were eventually resolved.

How likely would you be to recommend Rosehall? Don't know

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Complete confidence in the staff's ability to care for my aunt, particularly when she suffers frequent episodes of illness requiring antibiotics and extra medical care.

How likely would you be to recommend Rosehall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident at the above care home for 16 months. She is treated with extreme dignity and her needs are taken into account on all levels. I could not wish for a more homely environment for her as she becomes more frail.

How likely would you be to recommend Rosehall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A well presented care home with excellent staff, good food and caring employees. Residents being entertained often, some on outings. Local to me, which means ease of access.

How likely would you be to recommend Rosehall? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was a resident of Rose Hall Care Home from November 2014 until her death from old age in February 2016. She settled in well and appreciated the care given to her by the staff and was impressed with the accommodation and food she was given.

The staff were very attentive and kept me informed and involved in any decisions about my mothers care, they also ensured my mother was consulted on all occasions. In December following her 90th birthday my mothers condition deteriorated due to respiratory infections. The care she received was excellent.

How likely would you be to recommend Rosehall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have no problems with the above care home. My mother is very well cared for. The staff are amazing caring, humorous and most are very dedicated. The menus are always on the table so we always know what the meals are, and I must say they always seems to be excellent. My mother has dementia and can be very difficult at times, but the staff always seem to know her moods and how to best handle mum. I can't praise Rosehall enough for their care and compassion.

How likely would you be to recommend Rosehall? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

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Awards / Recognitions

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Job Vacancies

Staff Profiles

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Care Home Idol 2016

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