Crossgate Care Home

Meiklewood Road, Kilmarnock KA3 2EL
Review Us
8.4 21 Reviews
  • Crossgate Care Home, Kilmarnock
Crossgates Nursing Home, in Kilmarnock, offers a versatile care service for a wide range of personal needs, maintaining many nursing packages as well as respite and dementia care provision.

The service supports the UK National Dementia Strategy, with one-to-one sessions an important element of the service in allowing those experiencing memory loss to protect their life skills.

Flexible mealtimes and a varied activities programme are consistently pursued by staff, keen to help individuals achieve a satisfying lifestyle.
Show Crossgate Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1400
  • Self-Funded Residential Dementia Care: £1300 – £1400
  • Self-Funded Nursing Care: £1300 – £1400
  • Self-Funded Nursing Dementia Care: £1300 – £1400
  • RESPITE Self-Funded Residential Care: from £1400

These prices are only a guideline, please contact Crossgate Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Katrina Thomson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2000
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Crossgate Care Home Reviews (21)

8.4

Crossgate Care Home has a Review Score of 8.4 (8.380) out of 10, based on 9 reviews in the last 2 years.
Over all time Crossgate Care Home has 21 reviews.

Overall Experience
  • 13
  • 4
  • 2
  • 0
  • 2
Date Published
  • 21
  • 4
  • 7
  • 9
  • 12
Reviewer Connection to Crossgate Care Home
  • 8
  • 5
  • 4
  • 2
  • 2
Total of 21, showing 21-21
Review from Sophia M (Wife of Resident) published on 4 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the second nursing home my husband has been a resident in.
I am most happy with the care given.
The activities staff go out of their way to help keep the residents occupied,
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.4 (8.380)

Overview of Review Score

The Review Score of 8.4 (8.380) out of 10 for Crossgate Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.2 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.150 for Crossgate Care Home is calculated as follows: ( (55 Excellents x 5) + (34 Goods x 4) + (4 Satisfactorys x 3) + (7 Poors x 2) + (7 Very Poors x 1) ) ÷ 107 Ratings = 4.15
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.23 Points relating to the number of positive Reviews for Crossgate Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 7 Positive Reviews ÷ 13.2 = 0.53
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 12 Dec 2024
How well do we support people's wellbeing?
Adequate (3)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Crossgate Care Home to verify any information. View our terms and conditions. Crossgate Care Home has an Enhanced Service - more info.