13 Howard Street, Kilmarnock KA1 2BP
Howard House enjoys a central, yet tranquil location in a leafy suburb of Kilmarnock.
The grand Georgian house boasts a purpose-built extension with wheelchair accessible gardens. Bedrooms are newly decorated and en-suite.
Staff strive to create a family atmosphere and offer a full activity programme and delicious food,
Nursing staff and carers are committed to ensuring residents’ personal choices and individual needs are at the centre of everything done.
Group: Lorimer Homes Ltd
Person in charge: Brenda Szumlakowski (Matron/Manager)
Local Authority / Social Services: East Ayrshire Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 47 Service Users
Registered Care Categories*: Old Age
Admission Information: Ages 60+.
Languages Spoken by Staff (other than English): British Sign Language
Single Rooms: 33
Shared Rooms: 7
Rooms with ensuite WC: 40
Facilities & Services: Day Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Directions:
Howard House is easily found in a central location of Kilmarnock, just ten minutes walk from the train station and five minutes walk from Burns Shopping Centre.
Visiting:
Friends and family welcome to visit and get involved in activities at any time in the home (and out and about!), however meal times are reserved, as this is a busy time, when they need to ensure the needs of all residents are catered for.
Parking:
Parking is freely and widely available on Howard Street and Seaford Street, as well as dedicated parking spaces.
Latest Care Inspectorate* Report on Howard House Nursing & Residential Home: click here
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
The Review Score of 8.7 (maximum of 10) for Howard House Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Howard House Nursing & Residential Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.542 for Howard House Nursing & Residential Home is calculated as follows: ( (28 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 48 Ratings = 4.542
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.176 Points relating to the number of positive Reviews for Howard House Nursing & Residential Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 = 3.75
Target of 9.4 positive Reviews (47 registered maximum number of service users ÷ 5). 4 Reviews ÷ 9.4 Target = 0.426
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Howard House Nursing & Residential Home has a Review Score of 8.7 (8.718) from 4 Reviews
Review submitted from a Postal Card by Susan D (Wife of Resident) on Friday 20 October 2017. Relates to September 2017.
Good care and attention and a good mixed diet.
How likely would you be to recommend Howard House Nursing & Residential Home? Extremely Likely
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Review submitted from a Postal Card by Agnes M (Daughter of Resident) on Monday 9 October 2017. Relates to September 2017.
My mother has had a wonderful time living in Howard House. The staff put the residents' needs (emotional and physical) at the heart of their work - caring, nursing, administrative and kitchen staff.
I think I have seen fewer staff around though.
I am not always aware of what they may be doing behind the scenes.
My mother - in her 90s - has found a new lease of life and cannot praise the staff highly enough.
How likely would you be to recommend Howard House Nursing & Residential Home? Extremely Likely
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Treated with Dignity
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Review submitted from a Postal Card by Matt C (Son of Resident) on Wednesday 20 September 2017. Relates to September 2017.
My mother is well cared for and is content. The staff understand her needs and treat her well.
How likely would you be to recommend Howard House Nursing & Residential Home? Likely
Overall Standard
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Treated with Dignity
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Review submitted from a Postal Card by G L (Brother of Resident) on Tuesday 19 September 2017. Relates to September 2017.
The staff are competent, well trained and friendly. The food is good. Social events such as live music, Halloween, and Christmas parties are arranged. The staff ensure that dental visits and GP visits take place in-house or at the treatment centre where necessary. A hairdresser comes in regularly.
How likely would you be to recommend Howard House Nursing & Residential Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
There are currently no awards/recognitions posted yet for Howard House Nursing & Residential Home
There are currently no Care Home Idol entrants who have performed at Howard House Nursing & Residential Home
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