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The home is thriving, with so many activities and experiences to enjoy, from football memories reminiscence sessions at Kilmarnock FC to pampering in the hair salon, with a mobile hairdresser...
Howard House has a warm, family feel the moment you walk through the door. With many of the team having worked there for over 10 and even 15 years, the staff are dedicated to enriching the lives of their residents.
The home is thriving, with so many activities and experiences to enjoy, from football memories reminiscence sessions at Kilmarnock FC to pampering in the hair salon, with a mobile hairdresser visiting weekly. Every week part of the home is transformed in the ‘Howard Hub’, where the residents enjoy a pie and a pint, playing pool and games.
The community are embraced into life in the home, with monthly aromatherapy massages from a visiting wellbeing champion, to trips out to the church, the theatre, or shopping.
This summer the gardens have been a hub of activity thanks to a £10,000 revamp after the home won an internal competition run by its not-for-profit provider Sanctuary Care for staff and residents to design their dream garden. And this summer the residents have made great use of their new mini allotment-style beds, where they have been growing their own produce, from tomatoes and potatoes to celery, leeks and garlic, harvesting it for the chef to use in the kitchen.
The home has also had an impressive refurbishment inside, with some beautiful spaces for residents to relax with their loved ones, who are welcome at any time. There is also a private family and friends Facebook page, keeping everyone connected with what the residents have been enjoying doing.
The team are passionate about the residents having an active role to play in how their home is run, with resident ambassadors, who do everything from supporting the home manager and interviewing potential staff to providing feedback on everything from the menus to the activities on offer.
And mealtimes are a real highlight of the day, with the chef preparing delicious home-cooked meals and freshly baked cakes for afternoon tea.
Care Provided by Howard House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 41 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact Howard House Care Home to confirm what's included and get a personalised quote:
Our weekly room fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly room fees for start from £1350, but may be more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
The price(s) shown are provided by the care home. Contact Howard House Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Tours
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Susan Orr (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2007
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (10)
Visiting
- Friends and family welcome to visit and get involved in activities at any time in the home (and out and about!), however meal times are reserved, as this is a busy time, when they need to ensure the needs of all residents are catered for.
Parking
- Parking is freely and widely available on Howard Street and Seaford Street, as well as dedicated parking spaces.
Howard House Care Home Reviews (54)
Howard House Care Home has a Review Score of 9.5 (9.513) out of 10, based on 13 reviews in the last 2 years.
Over all time Howard House Care Home has 54 reviews.
Resident (Gran) seems well settled and often comments on how much she likes the staff and seems well looked after.
Resident (Gran) seems well settled and often comments on how much she likes the staff and seems well looked after.
I have always found Howard House Care Home staff to be very caring towards me and my mum. I have always been welcomed when visiting at any time. They have been so kind to Mum during Covid.
I have always found Howard House Care Home staff to be very caring towards me and my mum. I have always been welcomed when visiting at any time. They have been so kind to Mum during Covid.
Always warm and friendly, they take very good care of my grandmother.
Always warm and friendly, they take very good care of my grandmother.
Howard House came highly recommended to us and has not let our mum or us down.
The carers, management, cooks and the cleaner bend over backwards to help, care and look after our...
Howard House came highly recommended to us and has not let our mum or us down.
The carers, management, cooks and the cleaner bend over backwards to help, care and look after our gorgeous mum, who has settled in.
With a big thanks from us, you all certainly deserve it, as you are all busy people and not once has anything been a bother to you to care for mum.
My father was in for some respite care during January. My sister and I were very happy with the attentive care he received from the manager and her dedicated staff. They made him feel at ease and comfortable and were also very engaging with him. Should we need to use respite care again, we wouldn’t...
My father was in for some respite care during January. My sister and I were very happy with the attentive care he received from the manager and her dedicated staff. They made him feel at ease and comfortable and were also very engaging with him. Should we need to use respite care again, we wouldn’t hesitate to use Howard House.
Thank you for such a wonderful review of our home - it is lovely to hear you were so happy with the care at Howard House. We do look forward to welcoming your father back to Howard House. Best wishes, Fae
My husband has been in for emergency respite and the staff have been excellent at reassuring us at this difficult time. They have been very understanding of our unique circumstances and very comforting when I have been upset during these difficult times. I feel comforted that my husband is in...
My husband has been in for emergency respite and the staff have been excellent at reassuring us at this difficult time. They have been very understanding of our unique circumstances and very comforting when I have been upset during these difficult times. I feel comforted that my husband is in good/safe care. Thank you!
Since Mum went into care (in the middle of the carnage that was 2020), we've been impressed with the care and attention shown to her by all of the staff involved. They have always been responsive to requests and Mum has always been well cared for - even when we couldn't get in to see her. Window...
Since Mum went into care (in the middle of the carnage that was 2020), we've been impressed with the care and attention shown to her by all of the staff involved. They have always been responsive to requests and Mum has always been well cared for - even when we couldn't get in to see her. Window visits have been a lifeline and the staff have done everything they can to facilitate this. Recommended.
Thank you for your such kind words about our home. Our team will really appreciate it. Best wishes, Fae.
Visiting well handled. Good set-up. Pleasant surroundings.
Visiting well handled. Good set-up. Pleasant surroundings.
Level of care, hygiene and attention is second to none.
Level of care, hygiene and attention is second to none.
Finding a care home for an adult under 65 years old is very difficult. We have been impressed by the care and individual attention provided at Howard House.
Finding a care home for an adult under 65 years old is very difficult. We have been impressed by the care and individual attention provided at Howard House.
My mother has had a wonderful time living in Howard House. The staff put the residents' needs (emotional and physical) at the heart of their work - caring, nursing, administrative and kitchen staff.
I think I have seen fewer staff around though.
I am not always aware of what they may be...
My mother has had a wonderful time living in Howard House. The staff put the residents' needs (emotional and physical) at the heart of their work - caring, nursing, administrative and kitchen staff.
I think I have seen fewer staff around though.
I am not always aware of what they may be doing behind the scenes.
My mother - in her 90s - has found a new lease of life and cannot praise the staff highly enough.
Good care and attention and a good mixed diet.
Good care and attention and a good mixed diet.
My mother is well cared for and is content. The staff understand her needs and treat her well.
My mother is well cared for and is content. The staff understand her needs and treat her well.
The staff are competent, well trained and friendly. The food is good. Social events such as live music, Halloween, and Christmas parties are arranged. The staff ensure that dental visits and GP visits take place in-house or at the treatment centre where necessary. A hairdresser comes in regularly.
The staff are competent, well trained and friendly. The food is good. Social events such as live music, Halloween, and Christmas parties are arranged. The staff ensure that dental visits and GP visits take place in-house or at the treatment centre where necessary. A hairdresser comes in regularly.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 17 Apr 2026
The team and residents at a not-for-profit Sanctuary Care home in Kilmarnock are celebrating the home’s glowing Care Inspectorate (CI) report. Howard House Care Home has received stand-out ‘Very Good’...
- 23 Jun 2025
We’re proud to announce that Howard House in Kilmarnock has been named within Lottie’s UK’s Top 100 Care Homes.
There are no upcoming events for Howard House Care Home.
Awards / Recognitions (10)
- 21 Jul 2026Recipient: Sanctuary Care Ltd
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Howard House Care Home.
Meet the Team (1)

Soozi began her career in social care at just 18 years old, starting as a care assistant in 1998. Inspired by the support of experienced colleagues...
Soozi began her career in social care at just 18 years old, starting as a care assistant in 1998. Inspired by the support of experienced colleagues and a passion for making a difference, she quickly progressed to team leader in 2000. After having her children, she continued to develop her career, qualifying as a Registered General Nurse (RGN) in 2007. From there, she advanced through roles including Charge Nurse in 2009 and Deputy Manager in 2012, where she also achieved her SVQ Assessor qualification.
Committed to continuous professional growth, Soozi completed her SVQ Level 4 in Leadership and Management in 2015 and achieved her career goal of becoming a Home Manager in 2019. She joined Sanctuary in April 2021 and values the organisation’s strong ethos, including its commitment to staff recognition, reward, and reinvestment.
Soozi is passionate about improving quality of life for residents, celebrating their achievements, and creating opportunities for them to share their stories. She believes the staff team plays a vital role in building trusting, meaningful relationships with residents and their families, helping to create a warm, welcoming and vibrant environment.
Proud of her career and determined to succeed, Soozi considers her greatest personal achievement to be providing security for her family. Outside of work, she is very active and enjoys road and trail running.
Her advice to families is simple: you will know when you have found the right care service - it should feel warm, welcoming, and full of life, and most importantly, it should feel right for you and your loved one.
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