Grange Road, Monifieth, Dundee DD5 4HT
South Grange Care Centre is a purpose-built home on the outskirts of 'Bonnie Dundee' in the seaside town of Monifieth. Built on the site of a previous farm building, the home has retained the charm of the 'Mill' which is now the main lounge. They provide first-class 24-hour nursing and residential care alongside expert care for people with Multiple Sclerosis. They also offer respite care, including short breaks and care for people with a physical disability.
The Seven Arches is a purpose-built facility within South Grange Care Centre, providing expert care for young clients with acquired brain injuries, neurological disorders and those clients who need to be ventilated.
The team at Seven Arches work with each client to facilitate a plan of care specific to individual needs and can provide slow stream rehabilitation as well as long term and palliative care.
A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in cooking, hospitality and organising activities for the residents.
Why not arrange a visit and see for yourself!
Group: Barchester Healthcare Ltd
Person in charge: Claire Cargill (Home Manager)
Local Authority / Social Services: Angus Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 85 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults
Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Epilepsy • Head/Brain Injury • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Profound & Multiple Learning Disabilties • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 18+.
Single Rooms: 81
Shared Rooms: 2
Rooms with ensuite WC: 83
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Inspectorate* Report on Barchester South Grange Care Home: click here
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
The Review Score of 9 (maximum of 10) for Barchester South Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Barchester South Grange Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.4 out of 5 from 7 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.563 for Barchester South Grange Care Home is calculated as follows: ( (115 Excellents x 5) + (70 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 192 Ratings = 4.563
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.412 Points relating to the number of positive Reviews for Barchester South Grange Care Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 17 positive Reviews (85 registered maximum number of service users ÷ 5). 7 Reviews ÷ 17 Target = 0.412
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Barchester South Grange Care Home has a Review Score of 9 (8.975) from 16 Reviews
Review submitted from a Postal Card by Lesley S (Daughter of Resident) on Wednesday 28 February 2018. Relates to January 2018.
Mum had been in South Grange for 22 months. During this time we could tell that she was well looked after. She was settled and had a lovely room, where she could have peace and quiet or venture out to join in with activities.
The last three months, Mum's health deteriorated and it was during this time that the staff were even more caring and attentive.
We felt that Mum was in safe hands. Can't thank them enough for looking after Mum with such kindness and on the saddest of days looking after us too.
Nothing was too much trouble.
How likely would you be to recommend Barchester South Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by James S (Husband of Resident) on Wednesday 31 January 2018. Relates to January 2018.
In my view, the care home, management and especially the caring staff were excellent during my wife's stay from March 2016 until her death in January 2018.
How likely would you be to recommend Barchester South Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Alison S (Daughter of Resident) on Wednesday 24 January 2018. Relates to January 2018.
The care home was always spotless. All staff were friendly and welcoming. My mother was treated with the utmost respect and dignity at all times. In her last few weeks, the staff could not have done more to ensure she was comfortable and clean and made sure they looked after my father, my sister and myself.
We could not have been happier with the care received.
How likely would you be to recommend Barchester South Grange Care Home? Extremely Likely
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Claire Cargill, Senior General Mnager at Barchester South Grange Care Home responded to this review on 25 Jan 2018:
Thank you very much for taking the time to give your lovely feedback.
Review submitted from a Postal Card by E B (Daughter of Resident) on Thursday 21 September 2017. Relates to September 2017.
I have just spent this past week visiting my mum on a daily basis and was always given a lovely warm welcome from all of the staff I met this past week.
You are always assured of a cheery smile and hello, we were always very well looked after during the visits with lovely lunches in the 'snug', to coffee/tea at breaktimes.
The staff are delightful and most importantly my mum is very happy and settled.
How likely would you be to recommend Barchester South Grange Care Home? Extremely Likely
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Claire Cargill, Senior General Manager at Barchester South Grange Care Home responded to this review on 21 Sep 2017:
Thank you very much for your feedback, it is much appreciated.
Review submitted from a Postal Card by Anne B (Daughter of Resident) on Wednesday 28 June 2017. Relates to June 2017.
My mother was resident at Barchester South Grange for 4 years and received care and attention always. Staff were always friendly and aware of her needs and preferences. She died April 24th, 2017. End of life care was exceptional and Mum was cherished until the end. The staff were always friendly with family too.
How likely would you be to recommend Barchester South Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by L B (Resident) with assistance of Grandson of Resident/Service User on Tuesday 27 June 2017. Relates to June 2017.
I have been a resident here since 2017 and have nothing but praise for the level of care I have received. There is a wide range of activities on offer that are stimulating and engaging. The food is good and there is a good variety of choice. The staff are always ready to help and look after my health needs when they arise and always seek solutions when issues develop.
How likely would you be to recommend Barchester South Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Midge B (Niece of Resident) on Friday 23 June 2017. Relates to June 2017.
I cannot praise the staff of South Grange Care Home enough for the love, care and attention given to my aunt over the last 11 months of her life. Everyone is enthusiastic about their jobs and go the extra mile to make the residents happy and comfortable.
How likely would you be to recommend Barchester South Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Marjorie P (Daughter of Resident) on Wednesday 19 April 2017. Relates to March 2017.
Overall the home is very good. The staff are very friendly and appear to pop in to see Mum and check she is OK at frequent intervals (this is when staffing levels and time permits).
How likely would you be to recommend Barchester South Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Andy B (Son of Resident) on Tuesday 28 March 2017. Relates to March 2017.
My mum has been at the residence for nearly 3years now and I have been pleased with every aspect of the care home.
The home is in a nice setting and is always kept extremely clean. The standard of food is very high and there is an excellent variety of dishes throughout the week.
My mum is well looked after and the staff have been excellent with her.
They are professional, caring and friendly. I have seen this when I have just arrived and they are not aware I am there.
My sister and I are delighted with the home and we are lucky that we can relax in the full knowledge that our mum is in the most capable of hands.
How likely would you be to recommend Barchester South Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Ian M (Son of Resident) on Tuesday 21 March 2017. Relates to March 2017.
This is a first class care home in every respect. My dear mother has had superb care in this wonderful home for nearly 9 years. I have been able to visit her freely and enjoy the occasional meal with her in a well-appointed private dining room. The setting of this care home in the Angus Hills is idyllic and it would be hard to find more helpful and friendly staff. I enjoy visiting South Grange and always feel extremely welcome and at home. I could not have found a better care home for my dear mother. South Grange is absolutely first class on all parts!
How likely would you be to recommend Barchester South Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by K S (Daughter of Resident) on Tuesday 14 March 2017. Relates to January 2017.
A very welcoming and homely care home. Management are very approachable and very prompt in resolving any issues we had as a family. They seem a great team and all work together. The only problem we had as a family was the room not having any shower facilities which if they did have, would make showering residents so much easier.
How likely would you be to recommend Barchester South Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by C P (Grandson of Resident) on Thursday 2 March 2017. Relates to January 2017.
We feel lucky that our relative was in South Grange, where the wonderful staff did all they could do, for her and us.
The care she received was a comfort to us. Ultimately, nobody wants to place a dear relative in a nursing home. But South Grange made us relax somewhat about having to.
We had every impression that our relative was their priority and friend.
Everything that could be done, was done by a dedicated and loving team of staff. I would and have recommended it to others, in fact, I'd go there myself as a resident if I needed care.
A fabulous home run by dedicated, beautiful and caring staff.
They made everything easier than it might have been and we are proud to tell everyone exactly where she was living.
How likely would you be to recommend Barchester South Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by June C (Mother of Resident) on Thursday 2 March 2017. Relates to February 2017.
I can't rate Seven Arches highly enough. My daughter is very well cared for by the staff, who are all lovely.
They continue to try and aid her progression, which gives me a lot of comfort.
How likely would you be to recommend Barchester South Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Lynn M (Daughter of Resident) on Tuesday 14 February 2017. Relates to January 2017.
Always a warm welcome. The staff are so nice. The manager always has time for everyone. My father is well cared for and is very happy staying in the Seven Arches. Excellent communication from all staff.
How likely would you be to recommend Barchester South Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by K K (Daughter of Resident) on Tuesday 7 February 2017. Relates to January 2017.
My father has lived in South Grange for the past eighteen months. He was slow to settle in after living independently. He is 95 years old and is mentally very astute. The care staff have always been very caring and supportive to all his needs. They encourage him to participate in the many activities on offer. His favourite is carpet bowls which is a daily event. My father speaks highly of the menu and the variety on offer. He also enjoys being resident of the day and being spoiled. The whole care team offer everything he requires.
How likely would you be to recommend Barchester South Grange Care Home? Extremely Likely
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Review submitted from a Website Submission by S H (Daughter of Resident) on Wednesday 28 December 2016. Relates to December 2016.
All the team and the manager do a wonderful job they are very caring and understand my Mothers needs. Dementia is a difficult disease but the staff are so patient. Everyone is very helpful and I am always kept up to date on her status
How likely would you be to recommend Barchester South Grange Care Home? Extremely Likely
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Bed Vacancies
posted 09 May 2018
We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.
February 2018
April 2017
February 2016
There are currently no Care Home Idol entrants who have performed at Barchester South Grange Care Home