Clifton Nursing Home

2a Hopewell Avenue, Belfast BT13 1DR

Clifton Nursing Home offers an ideal environment for the practice of dementia care, being a homely accommodation with pleasant grounds and versatile interiors to suit a positive daily lifestyle.

All carers are thoroughly trained in modern methods, providing a tailored service, a food menu that takes account of personal taste and help with any specialist needs.

Group: Runwood Homes Ltd

Person in charge: Amanda Horne (Home Manager)

Local Authority / Social Services: Belfast Health and Social Care Trust (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 100 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Admission Information: Ages from 65 to 100.

Single Rooms: 100

Rooms with ensuite WC: 100

Facilities & Services: Day Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest The Regulation and Quality Improvement Authority* Report on Clifton Nursing Home: click here

* The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

Overview of Review Score

The Review Score of 8.1 out of 10 for Clifton Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Clifton Nursing Home in Google's Search Results – more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.472 for Clifton Nursing Home is calculated as follows: ( (25 Excellents x 5) + (28 Goods x 4) ) ÷ 53 Ratings = 4.472

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews; 3.00 points for the first Positive Review, and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. The calculation is the same as above, except the points are divided by 2.

    The 3.65 Points relating to the number of positive Reviews for Clifton Nursing Home is based on 3 positive Reviews in the last 24 months and is calculated as follows:

    1. 3.00 + 0.25 + 0.25 = 3.5

    2. Target of 20 positive Reviews (100 registered maximum number of service users ÷ 5). 3 Reviews ÷ 20 Target = 0.15

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.1 Clifton Nursing Home has a Review Score of 8.1 (8.122) out of 10 and an Average Rating of 4.5 out of 5 from 5 Reviews over all time

Average Ratings

  • Excellent
    2
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Clifton Nursing Home?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Clifton Nursing Home

  • Daughter of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • Son-in-law of Resident/Service User
    1

Very pleased since day one. Staff are very friendly and helpful.

How likely would you be to recommend Clifton Nursing Home? Extremely Likely

Overall Standard

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Average Rating:   4.5 out of 5

One word. Extremely pleased.

How likely would you be to recommend Clifton Nursing Home? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

Good experience. Everyone is very friendly and helpful to residents and family.

How likely would you be to recommend Clifton Nursing Home? Extremely Likely

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Average Rating:   4.2 out of 5

I have found that the care that my husband gets is of a very high standard, they also make sure that I am looked after and given anything that I would need as regards to his care. I would recommend Clifton Nursing home to anyone who would be looking for care for their loved one.

How likely would you be to recommend Clifton Nursing Home? Extremely Likely

Overall Standard

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Average Rating:   4.6 out of 5

Have ticked all below as good. Most are excellent, but I never give excellent, as nursing homes should always be looking for ways to improve.

How likely would you be to recommend Clifton Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Average Rating:   4 out of 5

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Bed Vacancies

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Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: Runwood Homes Ltd

Date: Thursday 01 Feb 2018

more details

April 2017

Top 20 Large Care Home Groups 2017

Recipient: Runwood Homes Ltd

Date: Saturday 01 Apr 2017

more details

February 2016

Job Vacancies