City View Court

2a Hopewell Avenue, Belfast BT13 1DR
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9.1 23 Reviews
  • City View Court, Belfast
City View Court offers an ideal environment for the practice of dementia care, being a homely accommodation with pleasant grounds and versatile interiors to suit a positive daily lifestyle.

All carers are thoroughly trained in modern methods, providing a tailored service, a food menu that takes account of personal taste and help with any specialist needs.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 100 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)

Good to Know

Person in charge

  • Helen Robinson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (100)

City View Court Reviews (23)

9.1

City View Court has a Review Score of 9.1 (9.085) out of 10, based on 8 reviews in the last 2 years.
Over all time City View Court has 23 reviews.

Overall Experience
  • 17
  • 5
  • 1
  • 0
  • 0
Date Published
  • 23
  • 1
  • 1
  • 8
  • 15
Reviewer Connection to City View Court
  • 9
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from Carol T (Daughter of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good experience. Everyone is very friendly and helpful to residents and family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rea (Wife of Resident) published on 3 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found that the care that my husband gets is of a very high standard, they also make sure that I am looked after and given anything that I would need as regards to his care. I would recommend Clifton Nursing home to anyone who would be looking for care for their loved one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Leonard W (Son-in-law of Resident) published on 8 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have ticked all below as good. Most are excellent, but I never give excellent, as nursing homes should always be looking for ways to improve.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.1 (9.085)

Overview of Review Score

The Review Score of 9.1 (9.085) out of 10 for City View Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.2 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.885 for City View Court is calculated as follows: ( (87 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 96 Ratings = 4.885
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.2 Points relating to the number of positive Reviews for City View Court is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 registered maximum number of service users is 20. 8 Positive Reviews ÷ 20 = 0.4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Helen

Helen Robinson

Job Title: Home Manager

Welcome to City View Court.


With a long history in care, we are dedicated to supporting the well-being of older people or those living with nursing and dementia needs.


The team at City View Court works hard to ensure a calm, safe, healthy, comfortable and fun living environment for our residents.


Committed to delivering high-quality care, we ensure our residents receive the care they need in a dignified, respectful manner.


We look forward to welcoming you to our home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact City View Court to verify any information. View our terms and conditions. City View Court has an Enhanced Service - more info.