Dunanney Care Centre

12 Glebe Road, Glengormley, Newtownabbey BT36 6UW

Dunnaney Care Centre has thirty-seven bedrooms for specialist nursing and residential care needs.

The home has good wheelchair access and staff go to great efforts to ensure that residents feel at home and that loved ones feel welcome to visit, while taking pride in efficient and effective care standards.

Group: Larchwood & Glenalina

Person in charge: Tina Dobruszek-mcguigan (Home Manager)

Local Authority / Social Services: Northern Health and Social Care Trust (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Pre admission assessment. Ages 18+.

Languages Spoken by Staff (other than English): Polish, Tagalog

Single Rooms: 32

Shared Rooms: 4

Rooms with ensuite WC: 4

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

The Home operates an open visiting policy 24 hours a day

Parking:

Free parking on site

Latest The Regulation and Quality Improvement Authority* Report on Dunanney Care Centre: click here

* The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

Overview

The Review Score of 8.6 (maximum of 10) for Dunanney Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Dunanney Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.675 for Dunanney Care Centre is calculated as follows: ( (59 Excellents x 5) + (21 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 83 Ratings = 4.675

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.875 Points relating to the number of positive Reviews for Dunanney Care Centre is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 3 Reviews ÷ 8 Target = 0.375

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.6 Dunanney Care Centre has a Review Score of 8.6 (8.550) from 7 Reviews


Average Ratings

  • Excellent
    4
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Dunanney Care Centre?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Dunanney Care Centre

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1

We are happy to have my Mum living here as the nursing staff and care workers are so good with each individual needs. My Mum is happy here and settled in very quickly. I would recommend this place as we can go home knowing our Mum is safe and well cared for.

How likely would you be to recommend Dunanney Care Centre? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

Very good and staff are lovely.

How likely would you be to recommend Dunanney Care Centre? Extremely Likely

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Average Rating:   5 out of 5

I would like to praise the staff and management for looking after my mother. The home and staff were kind, giving and helpful. I did not have to worry when I left my mother at Dunanney Care Centre the atmosphere was calm and relaxing.

How likely would you be to recommend Dunanney Care Centre? Extremely Likely

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Average Rating:   5 out of 5

Mum (a dementia sufferer) has been a resident here since March 2016. In that time I have witnessed the relentless care and commitment of all the staff whatever their role may be. Not only has my mother's care been excellent but staff have shown compassion and caring to my elderly father who visits on a daily basis. I have nothing but praise for all involved in the provision of care at Dunanney Care Centre.

How likely would you be to recommend Dunanney Care Centre? Extremely Likely

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Average Rating:   3.9 out of 5

My Mum has settled well. I find the staff very helpful, very cheerful and very hard wording. I visit the care home at different times of the week and find the residents always happy and settled.

How likely would you be to recommend Dunanney Care Centre? Extremely Likely

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Average Rating:   4.3 out of 5

Staff are so helpful. Food is good. Atmosphere very friendly.

How likely would you be to recommend Dunanney Care Centre? Extremely Likely

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Average Rating:   4.5 out of 5

Terrific care home with very professional and caring staff. Nothing is any trouble. We are kept fully informed of mums health and well being at all times. Plenty of activities on a daily basis.

How likely would you be to recommend Dunanney Care Centre? Extremely Likely

Overall Standard

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Treated with Dignity

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Average Rating:   5 out of 5

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Bed Vacancies

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Awards / Recognitions

April 2017

Job Vacancies

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Care Home Idol 2016

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