Galgorm Care Home, Ballymena, County Antrim
Galgorm Care Home, Ballymena, County Antrim
Galgorm Care Home, Ballymena, County Antrim

Galgorm Care Home is located on Ballymena's a Galgorm Road and is convenient for shops, amenities and public transport.

This historic building has been sympathetically converted into a care home and provides accommodation in single occupancy rooms, all of which have private washing facilities. Some rooms are suitable for sharing.

Galgorm features TV lounges and a quiet sitting room for relaxation. Separate dining rooms, where residents can socialise at meal times, are also available. Traditional home cooking using fresh produce is served and residents can select from the choices available daily. Special diets can be catered for.

Residents may benefit from the regular visits made to the home by an experienced hair stylist and qualified chiropodist. Complementary therapies can also be arranged.

The home provides a varied programme of activities for residents enjoyment.

Group: Four Seasons Health Care

Person in charge: Lisa McDonald (Home Manager)

Local Authority / Social Services: Northern Health and Social Care Trust (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 35 Service Users

Registered Care Categories*: Old Age • Physical Disability • Younger Adults

Single Rooms: 27

Shared Rooms: 4

Facilities & Services: Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest The Regulation and Quality Improvement Authority* Report on Galgorm Care Home: click here

* The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

6.4 Galgorm Care Home has a Review Score of 6.4 (6.444)

The Review Score of 6.4 (maximum of 10) for Galgorm Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Galgorm Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.0 out of 5 from 3 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.479 for Galgorm Care Home is calculated as follows: ( (27 Excellents x 5) + (17 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 48 Ratings = 4.479

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.965 Points relating to the number of positive Reviews for Galgorm Care Home is based on 3 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5 then divided by 2 = 1.750

    2. Target of 7 positive Reviews (35 registered maximum number of service users ÷ 5). 3 Reviews ÷ 7 Target = 0.429 , then divided by 2 = 0.215

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Galgorm Care Home?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Galgorm Care Home

  • Daughter of Resident/Service User
    4

I've been going into this home to see my mum for the past year and have always found it to be friendly and nice. Always helpful. Time to talk to me. Mums care is good, she is content and happy and that is all that matters. I've no complaints about the home.

How likely would you be to recommend Galgorm Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The home has provided all aids necessary e.g Crash mat and alarm. All staff are very patient and tolerant with her, as she has dementia. They have got to know about her upbringing and life and would encourage her to talk about her life. Not only that they have got to know all of us as a family. When I visit it is like visiting mum at her home.

How likely would you be to recommend Galgorm Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I find the standard of care within Galgorm Care Home, next to none from the cleaners to the home manager. Each and every member of staff is approachable, professional and dedicated within their field. My mother is extremely happy, and I can't thank the staff enough for my mother's care and peace of mind/

How likely would you be to recommend Galgorm Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad was so well cared for while in Galgorm care home. I really was content to leave my dad in the very capable hands of all the staff from nurses, carers, domestics and management. My dad was cared for really well in all aspects of his needs and with dignity. He was made to feel like part of a big family. I had bad experiences with another care home so was very apprehensive about leaving dad to someone else's care but the staff were all very reassuring to me and also followed through with anything I asked them to do. I was able to relax at home knowing that my dad was fine. I would have no hesitation to have my dad stay here again, and in fact if dad ever needs to be in a home permanently I would like it to be here.

How likely would you be to recommend Galgorm Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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