

Care Provided by Kintullagh House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- For a maximum of 61 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Contact Kintullagh House to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Kathryn Homes NI Ltd
- Private Owned
Person in charge
- Dana Patterson (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (53)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (53)
Kintullagh House Reviews (26)
Kintullagh House has a Review Score of 8.1 (8.082) out of 10, based on 1 reviews in the last 2 years.
Over all time Kintullagh House has 26 reviews.
Dad also has problems swallowing food but while he was in the home he was able to eat everything NG they gave him. Amazing home and amazing people.
The care home itself is immaculate and has good facilities both inside and out. My Mum and I spent two happy summers enjoying the gardens and sunshine, creating memories I will always remember fondly.
Kintullagh is a lovely place. The home is absolutely spotless, the food is beautiful, and he is always well-presented. As a family, we have no complaints. We could not ask for a better care home. We have 100% trust in the staff and the manager of Kintullagh. My father is so happy, content and loved - just as he was at home.
Thank you so much for your kind words. At Kintullagh, we strive to provide the best possible care for our residents.
I honestly feel that I could not have found a better nursing home for my dad, he is treated with respect and dignity. Care is of the highest standard from all the staff (they are all amazing) and go above and beyond for my dad. It really is a home-from-home. Dad loves all the staff. They are always friendly and cheerful and honestly couldn't do enough for him and his needs. The home is immaculate. The manager is the loveliest lady and has made many changes for the better, I can't thank everyone enough. They are all amazing.
Our mum spent 3 years in Kintullagh. During the current manager's time, absolutely no discussed issues were ever addressed. The standard of some food was only fit for a dog and not even warm enough. In her early days there, we found her with a newspaper as a bib! She was rarely in a position to assist her in managing her meals. Never in a comfortable position when sitting. Other issues _ buzzer left on the table in the middle of the floor, never had a bath, dirty nails, other residents' nighties, belongings missing, some staff spending work time in an office on their phones, feet on the windowsill! The two most serious incidents resulted in broken bones and plaster casts on her left leg and right after an even more serious injury. The current serious incident has been totally disregarded by Kintullagh and Kathryn Homes. She is now in a fantastic place and the change in her demeanour demonstrates how they couldn’t care less attitude in Kintullagh had actually impacted our mum.
Kintullagh offers a home-from-home experience not only to the residents but to us as a family. The atmosphere is very friendly, homely, and welcoming from all levels of staff.
The nursing care is exceptional and they go above and beyond for my mom to cater to the individual details of Mom's likes, dislikes, and needs. They listen and take heed of our input as a family as her advocate to integrate her care needs so that we feel part of that process.
There were several key indicators that confirmed that Kintullagh delivers great care in that within weeks Mom's mood lifted considerably, she was remembering people's names, they gave her back her dignity by actually putting her on the toilet as she is immobile, and she started eating again and steadily gained weight.
I would highly recommend this care home and I want to thank everyone for all the love and attention you give to my mom.
Also, I witnessed incidents of neglect, totally unacceptable standards of care and very little compassion, particularly in my husband's final days. For example; failure to change wet bedding; making my very distressed husband wait 25 minutes to be toileted, despite my 3 requests to 2 carers who were sitting chatting with other residents; a nurse roughly pulling off his socks, throwing them on the floor and not replacing them; misleading advice from a nurse resulting in me not being present at his passing; no acknowledgement by management of his death. These experiences greatly contributed to our very high levels of stress and anxiety. Consequently, I deeply regret having my husband entrusted to the so-called "care" of this home.
We can confirm all matters regarding complaints are responded to formally in line with our current policy and procedures. We have provided a clear rationale for the concerns...
My mum has been in Kintullagh House since October 2022 and all I can say is that my mum's care is of the highest standard. Every staff member in the home deserves an absolute medal. I would 100% recommend Kintullagh to anyone looking a loving home for their loved one.
Mum has been a resident at Kintulllagh House since the start of January. The first time I entered Kintullagh was when me and my family was viewing the home, the home had such a good feeling to it. We were shown around the home by the manager who is a lovely lady, so welcoming and pleasant to chat with. The bedroom shown to us was well presented, clean and had such a fresh smell to it by the end of our visit we as a family knew that Kintullagh was the place for my mother to live. Even now, in the month of March, my opinion of the home, staff or management has not changed, They are all absolutely fantastic!
I visit Kintullagh House every day, twice a day. I can not recommend this care home enough. The care and compassion the care assistants show towards my mother is outstanding. The management hold a tight ship of the house and are always there if needed. My mother loves attending breakfast club on Tuesdays and Friday mornings. The overall cleanliness of the home is a 10/10. My mother is always well presented, she always looks fresh, her clothes is always spotless. She enjoys mealtimes along with the tea trolleys throughout the day. I can not thank the staff enough for what they do on a daily basis. I know leaving the home my mother is in safe hands and well looked after.
On another occasion, my mum who is doubly incontinent was left for 25 minutes after we told them she needed to use the toilet.
We also witnessed the residents being left sitting in the dayroom in the dark all day with a telly on very loud. No mental stimulation whatsoever!
I wouldn't leave my dog there let alone a loved family member!
On first entering Kintullagh House to visit my brother-in-law I was greeted by a very friendly and helpful member of staff. My brother-in-law has settled in very quickly and was given the best of care. Visiting daily since August, I have witnessed the same excellent care given to all the residents and I have nothing but praise and admiration for all the staff. I would highly recommend Kintullagh House to those who are seeking to find a warm, caring, loving and friendly home for any family member.
We visited 3 other nursing homes in the area and were quickly drawn to Kintullagh.
We spoke with the manager and quickly decided that it was the home we wanted for our aunt.
She was in a total of four months until she passed away. The carers are all so friendly and more than helpful to do anything to keep the service user happy and comfortable. The day our aunt passed away they were all so helpful and caring to us.
I know covid is still about, but they do so much to keep everyone protected. And all our family could pop in and out at a time suitable to us which our aunt really enjoyed.
I want to take this time to thank the staff all so much for the care they provided and the friendly faces and smiles we always were greeted with.
It has been a while since I visited Kintullagh House and the difference I noticed as soon as I walked through the front door was impressive. It felt like such a welcoming environment and the atmosphere was lovely. The staff are excellent and very friendly.
Thank you for taking the time to review our beautiful home. Your kind words mean so much and I will pass this on to the team.
We are very pleased with the care my mother has received since becoming resident in Kintullagh. The standard of care has been very good and the staff are always helpful. It is reassuring to know that our mother is in a safe and secure environment.
My mother has been a patient here for a few years. We have always found the staff professional, knowledgeable, approachable and very caring. We are very grateful for this team's work ethic which resulted in a COVID free home. Staff kept in touch throughout lockdown and facilitated Facetime which helped put our minds at ease. We would like to thank all the staff for their excellent care.
My father and I visited several homes in the area to find suitable care for my mother, my first reaction was it had a family feel to it and I was really impressed. It did not disappoint, my mother was a resident from August 2019 until she recently passed away July 2020. In early March they were quick to lockdown and had strict policies to protect their residents. I felt content that mum was in a safe, caring environment. I cannot praise the staff enough in Kintullagh and feel indebted to them for the care they gave her which sadly ended up the last few months of her life. She was admitted to hospital due to her illness and returned for palliative care, she was treated with all the dignity and respect she deserved. Family were able to take turns to sit with her and be there until the end.
It was a very hard time during the lockdown but the management stepped up very quickly and closed off from visiting very early, this has kept our family member safe from the virus up till now, which we are very thankful for.
The nurses, care assistant, cleaners, kitchen staff are all very friendly, well presented and helpful during any of my visits ( I would be in almost every day before lockdown). Any requests are acted on promptly.
My mother still has a very active mind and enjoys the entertainment that is available on a regular basis and speaks very highly of the staff involved with this.
I am very grateful to the management and staff of Kintullagh who have shielded and protected my mother during the current COVID pandemic, I couldn't have asked for more.
Our mother's needs are met at all times and the home offers plenty of stimulation In the form of events etc.
The due care and diligence towards our mother have ensured that our mother is safe, happy and immaculate at all times and we have no qualms whatsoever about either her health or safety.
We would without any hesitation recommend Kintullagh to anyone.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (1)
- 15 Feb 2016Recipient: Kintullagh House
Accreditations
There are no accreditations posted yet for Kintullagh House.
Meet the Team (0)
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Frequently Asked Questions about Kintullagh House
What types of Care is Kintullagh House registered for?
Older Person Care, Dementia, Learning Disability / Autism, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Kintullagh House have?
There are 53 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Kintullagh House?
Own Furniture if required, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Kintullagh House to the centre of Ballymena?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kintullagh House to verify any information. View our terms and conditions. Kintullagh House has a Basic Service -more info.