Kintullagh House

36 Westbourne Avenue, Carniny Road, Ballymena BT43 5LW
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8.0 26 Reviews
  • Kintullagh House, Ballymena
Kintullagh House is a sixty-two bedroom care home in Ballymena that strives for a personalised service to suit a wide range of healthcare issues.

Nurses are highly-qualified and carry out regular assessments of care packages, with this Kathryn Homes service committed to long-term training solutions and welcoming to new care methods and assistive technologies.

A comfortable environment and pleasant social atmosphere allows residents to achieve a pleasing lifestyle and to feel respected and well looked-after.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)

Good to Know

Person in charge

  • Dana Patterson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (53)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (53)

Kintullagh House Reviews (26)

8.0

Kintullagh House has a Review Score of 8.0 (8.019) out of 10, based on 5 reviews in the last 2 years.
Over all time Kintullagh House has 26 reviews.

Overall Experience
  • 19
  • 3
  • 0
  • 0
  • 4
Date Published
  • 26
  • 1
  • 1
  • 4
  • 22
Reviewer Connection to Kintullagh House
  • 13
  • 7
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 26, showing 21-26
Review from Ann F (Daughter of Resident) published on 17 May 2018 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
Personal care - not washed hands and nails dirty. Room items left lying on the floor, clothes (wrong size) needed to wear large size which are in the wardrobe due to steroids use.
Clothes not hung up properly in the wardrobe, all wrinkled and double creased.
Kindly asked for Mum's phone to be charged
in order to contact. The nurse in charge said the kitchen didn't bother. No tea given at all between lunch and dinner Saturday 14th April
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Review from Linda C (Daughter of Resident) published on 29 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother only arrived on the 15th September 2017 but since she arrived, I can honestly say she has been looked after 100%. Always clean and tidy. Staff have been brilliant.
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Review from M W (Son of Resident) published on 14 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my mother normally twice each week.
Recently the home has been refurbished and now is much brighter with light coloured walls and doors.
This is much improved from the dark furnishings previously.
Mother has been here for several years now and gets good care.
The staff are always pleasant
and helpful.
The entertainment group today were excellent.
Everyone enjoyed the lively music and staff joined in the dancing.
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Review from Ethna Q (Resident) published on 30 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I never wanted to be in a home. I now know I couldn't do without it as I couldn't carry a glass of water. It is home to me now and I am very grateful for the help of the staff, they couldn't be kinder. Thank you.
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Review from Roisin C (Daughter of Resident) published on 5 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise all the Staff at Kintullagh Nursing Home enough for the marvelous care that is being given to my Mother is now a permanent resident there. The friendly, warm & happy atmosphere within K.N.H put my Mother at ease immediately & she has settled in extremely well. All my Mothers needs are
met to the highest standard & in her own words, 'all the staff are so lovely & she feels safe, well cared for & very feels very happy there with nothing ever being too much trouble for them.' She enjoys the variety of activities & has made new friends. I see a vast improvement in my Mother both mentally & physically since becoming a resident there & the fact that she is so happy & content at Kintullagh House gives me great peace of mind which is priceless!!!
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Review from Mary J (Sister of Resident) published on 13 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been in this home for seven years. His bedroom was perfect the food was perfect and the carers that he got were excellent.
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Current Review Score: 8.0 (8.019)

Overview of Review Score

The Review Score of 8.0 (8.019) out of 10 for Kintullagh House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.316 for Kintullagh House is calculated as follows: ( (45 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) + (8 Very Poors x 1) ) ÷ 57 Ratings = 4.316
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.703 Points relating to the number of positive Reviews for Kintullagh House is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2. 4 Positive Reviews ÷ 12.2 = 0.328
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Bronach

Bronach Campbell

Job Title: Registered Nurse Home Manager Joined: 2024

Welcome to Kintullagh House Nursing Home, I am Bronach Campbell. As a Registered Nurse Manager, I believe in ‘choice’ being central to good nursing care. I am currently completing my Master's Degree in Nursing Science and am keen to link some of the most recent best practice initiatives to the care provided at Kintullagh House. My team and I are committed to delivering truly person-centred care to our residents in a safe, stimulating, homely environment. Our home is purpose-built and provides our residents with the facilities to relax in the comfort of their rooms or to take part in well-being activities or social events in our lounge. I look forward to welcoming you to your new home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kintullagh House to verify any information. View our terms and conditions. Kintullagh House has an Enhanced Service - more info.