Lisburn Care Home

An excellent well run home which we would not hesitate to recommend

Negatives: Manager is probably a good manager but lacks people skills and upset my parents on multiple occasions. I don't like leaving negative reviews but this is important if people are considering this nursing home for their loved ones.

I can't thank the Management and staff enough for the 5 weeks respite that they provided to my Father. From my first time contacting the Manager to my face to face contact with all staff, they were friendly and helpful at all times, and nothing was ever too much trouble for them. They treated my Father with respect and dignity and their professional and supportive approach to his respite and treatment, is the reason he was able to return home after his illness.

Care provided was excellent. Staff friendly and accommodating and went over and beyond to provide care needs.

The staff were truly professional, kind, and incredibly caring. Nothing was ever too much trouble for them. The home was always clean and welcoming, and the team's warmth and friendliness made a difficult time much easier. We are so grateful for the respect and compassion shown throughout.

attentive and compassionate care provided. Very good work ethic displayed by all levels of staff despite working under pressure and cost restrictions. Management approachable and and willing to discuss any issues and often options. Would recommend thoroughly

My wife spent her last 11 months in this home and the care she received from all the staff proved excellent. Her regular visitors were made very welcome as they helped feed her yoghurts and jellies in the room she considered home. She was able to take part in the activities with some assistance from the lady supervising. Any problems with her care were reported promptly and dealt with quickly as her health declined. Many thanks to all involved.

No problems at all, first-class care.

My sister has been in Lisburn Care Home for the past five years. She has been well cared for in every way possible. The staff are very attentive and very friendly. It is always a pleasure to visit this home, myself and my family are very happy with the attention my Sister is getting and I am always informed if the slightest thing goes wrong. Thanks to the manager and all the staff for their friendship with me over the years.

The management, office staff and the care staff are all very pleasant, approachable and caring. They create a really good atmosphere in the care home and I am kept informed when needed regarding my mum. They are all excellent, lovely people.

We were very pleased with the accommodation. The care and attention shown to patients in this care home have been beyond our expectations. The nursing staff are very friendly and helpful. They really do a good job.

The care of putting and getting you up in the morning is excellent. The washing and dressing of you in the morning is also very good. The service and food are very good and always warm. I would say that 90% of the care workers and 10% need more training. The actual nursing staff are actually excellent, helpful and polite. I would definitely recommend it for its happy atmosphere, good food and excellent care and attendance.

Thank you from a very grateful Mum, Daughter and Son-in-Law.

Mum was very comfortable, well fed with good dinners and refreshments several times daily. I could not fault Mum's nursing care and thank all the staff for all they have done for Mum.

When leaving hospital I was worried and anxious about going to a care facility, having never in my entire working life as a carer in different aspects of community care, where I was required to both work and address the usual requests of me in attendance of patients connected to all my different jobs at several facilities throughout my working life. I discovered I had no reservations whatsoever when coming to Lisburn Care Home. The management and staff were kind, caring and exacting and always quickly available to facilitate in every possible way to ensure that the patients were a friend and constantly at hand to ensure also that every aspect of their questions, anxieties and needs were met and to reassure the patients of their support and help provide in everything that's needed to be discussed and resolved.

I have been in Lisburn Care Home for the last 5 months and have found the staff more than helpful. I lost my husband recently and they have helped me through some rough days, letting me talk of him and comforting me. The staff are very friendly and the food is delicious and caters for your need.

On my arrival, I was pleased to note the care home was so fresh and clean. I received a lovely welcome from the staff on duty. My meals were nourishing and well-presented. The nursing staff were very pleasant and approachable, very quick to arrange medical help when needed.

My mother who is 91 years old was in Lisburn Care Home for five weeks recovering from a hip operation. Her stay was taken care of with the utmost professionalism. All staff went out of their way to ensure a pleasant and comfortable stay for her. She was also treated with great dignity throughout the period and the staff attended to all her needs without hesitation. Needless to say, she gained weight during the period as the food was excellent. I would thoroughly recommend this care home to anyone having to consider short or full-term care.

Lisburn Care Home was a friendly caring place for my mother who was made to feel safe and secure. she was dealt with in a reassuring and reliable manner. The home was also receptive to all my mother's visitors. Excellent all round.

Our mother has been in Lisburn Care Home for nearly three years. At first, it was excellent, we could not have been happier. Mum had regular carers both day and night and she got used to them and felt safe. Unfortunately, there have been a lot of changes and different managers and a lot of the good staff have been let go and a lot of agency staff. This makes Mum nervous and upset, especially at night, when she has two men put her to bed. The regular staff are great, just not enough of them, especially for help with the commode.