Manor View Care Home

27a Manor Avenue, West Circular Road, Bangor BT20 3NG
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8.8 22 Reviews
  • Manor View Care Home, Bangor
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Care Provided by Manor View Care Home

Type of Service

    Nursing Home
  • For a maximum of 92 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability

Length of Stay

  • Permanent Care

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Fiona Wiederkehr (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (6)
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Manor View Care Home Reviews (22)

8.8

Manor View Care Home has a Review Score of 8.8 (8.832) out of 10, based on 8 reviews in the last 2 years.
Over all time Manor View Care Home has 22 reviews.

Overall Experience
  • 14
  • 6
  • 1
  • 1
  • 0
Date Published
  • 22
  • 1
  • 4
  • 8
  • 14
Reviewer Connection to Manor View Care Home
  • 7
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from Andrew M (Friend of Resident) published on 13 July 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
A friend of mine was a resident at this care home. During his stay, he always mentioned that he loved staying there. He said that the staff all catered to his needs and anything extra he needed they were always there to help. Anytime I was in the care home, it was always clean and had a positive atmosphere
and I was always offered a tea or coffee. My friend was always a big fan of films and the fact that the care home had a cinema room was a big bonus for him. I would recommend Bangor Care Home to anyone looking for a home for a friend or relative.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jennifer P (Granddaughter of Resident) published on 6 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home has had vast noticeable changes over the past couple of months. The staff are very friendly and the rooms are well kept. The manager is very approachable and welcoming. My grandmother is well looked after and it is a joy to come into the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.8 (8.832)

Overview of Review Score

The Review Score of 8.8 (8.832) out of 10 for Manor View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.1 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.747 for Manor View Care Home is calculated as follows: ( (71 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 91 Ratings = 4.747
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.085 Points relating to the number of positive Reviews for Manor View Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 = 3.65
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 92 registered maximum number of service users is 18.4. 8 Positive Reviews ÷ 18.4 = 0.435
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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