39 Culmore Road, Londonderry BT48 8JB
Culmore Manor in Derry/Londonderry, is a fifty-six capacity nursing home, ideal for a wide range of elderly care needs, as well as being suitable for residents with physical disabilities.
Among those who have benefitted from care at Culmore Manor include people with Huntingdon's, as well as many in need of cancer or stroke-related care.
A respite service is also available from the home, and residents are able to keep good contact with GPs as well as having their own personal freedoms respected.
Group: Larchwood & Glenalina
Person in charge: Ciaran Burke (Home Manager)
Local Authority / Social Services: Western Health and Social Care Trust (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 56 Service Users
Registered Care Categories*: Old Age • Physical Disability • Younger Adults
Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 50+.
Single Rooms: 56
Rooms with ensuite WC: 8
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest The Regulation and Quality Improvement Authority* Report on Culmore Manor: click here
* The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.
The Review Score of 8.3 (maximum of 10) for Culmore Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Culmore Manor in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.87 for Culmore Manor is calculated as follows: ( (20 Excellents x 5) + (3 Goods x 4) ) ÷ 23 Ratings = 4.87
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.429 Points relating to the number of positive Reviews for Culmore Manor is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 11.2 positive Reviews (56 registered maximum number of service users ÷ 5). 2 Reviews ÷ 11.2 Target = 0.179
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Culmore Manor has a Review Score of 8.3 (8.299) from 2 Reviews
Review submitted from a Website Submission by Paul O (Brother of Resident) on Sunday 8 April 2018. Relates to March 2018.
I want to express to you and indeed all your staff our sincere thanks and deep appreciation for the care that our brother received during his short stay at your remarkable Care Home.
We were all greatly impressed at not only how our brother was cared for, but also how we as a family were treated with amazing dignity and respect. Nothing was beyond the realms of impossibility which made us feel so welcome and comfortable even during a very difficult time.
I would like to mention in particular the staff who were remarkable in every aspect of their duties. They were professional and practical to the needs of our brother and above all else, their amazing work was carried out with a spirit of care and kindness. They made our whole sad experience much easier because nothing fazed them and everything was executed with a smile and a willingness as they met the needs of our very sick brother, who at the end of his life had a place whether long or short to call home.
How likely would you be to recommend Culmore Manor? Extremely Likely
Review submitted from a Website Submission by Deirdre B (Daughter of Resident) on Wednesday 4 April 2018. Relates to February 2018.
Having a very independent mother it was with sadness that she needed to go into care, we visited the home we found to welcoming, friendly staff and happy residents. My mum was there 7 mths. Staff became like an extended part of our family. As a registered nurse myself I watched they deal with all the individual needs of the residents treating all with respect and dignity. We were free to eat with mum if we chose. It was encouraging to see the resident up and dressed even if unwell. My mother required the acute care team intervention and this was put in place rather than her be admitted to hospital which was not what she wanted. There is a lovely atmosphere and activities are put on for the residents with weekly hairdresser arranged. During mum's last days the staff were very attentive including looking after us as a family for which we will always be grateful. Care homes often get bad press and it is important to give praise where it is due and I have no hesitation in doing this.
How likely would you be to recommend Culmore Manor? Extremely Likely
There are currently no Care Home Idol entrants who have performed at Culmore Manor