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L'Hermitage

La Route de Beaumont, St Peters, Jersey JE3 7HH
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they go above and beyond the job role to ensure that residents are all cared for.R O(Granddaughter of Resident/Service User)
L'Hermitage, Jersey
a very friendly, personal and a caring home from homeRosemary C(Sister-in-law of Resident/Service User)
L'Hermitage, Jersey
Mum has thrived at L'Hermitage. She talks about the residents and staff as her 'family'.Julie B(Daughter of Resident/Service User)
L'Hermitage, Jersey

Located in St Peters on the island of Jersey, L’Hermitage provides residential, dementia and nursing care on a permanent and respite basis.

The communal areas are furnished and decorated to high standard. Each bedroom has an en-suite bathroom, and residents are encouraged to bring important possessions to personalise rooms. Outside there is a beautiful, landscaped garden and patio areas, perfect for catching up with loved ones.

The Jersey care home is a...  

Care Provided by L'Hermitage

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,650From £1,856
Residential Dementia CareFrom £1,650From £1,856
Nursing CareFrom £1,900From £2,137
Nursing Dementia CareFrom £1,900From £2,137

Contact L'Hermitage to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lesley Falquez Dean (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (42)
  • Single Rooms with ensuite Wet Room (42)

L'Hermitage Reviews (30)

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8.9

L'Hermitage has a Review Score of 8.9 (8.940) out of 10, based on 5 reviews in the last 2 years. Over all time L'Hermitage has 30 reviews.

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Showing 30 reviews matching selected criteria
Review from Gillian S (Daughter of Resident) published on 19 February 2026 Submitted via Postal Card
Overall Experience

While the decision to move Mum into a care home was hard and extremely emotional, we can't believe how professional, empathetic and kind the whole team have been during the process of settling Mum in. We are lucky to be able to visit regularly, and it is like visiting an extended family. Mum is safe, secure, well cared for, stimulated and respected. The staff are very communicative, keeping me up to date with any issues that may arise. They are kind, thoughtful, attentive and extremely professional. L'Hermitage has exceeded all our expectations, and we are very grateful.

Reply from Rhiannon Freeman-Gray, Divisional Marketing Manager at L'Hermitage

Thank you so much for your kind words! This lovely review means so much to the whole team. It's great to hear how happy you are with the care 'your mum is receiving, and particularly lovely to know that visiting the home feels like visiting an extended family. If there's ever anything more we can do to support your mum, please just ask!

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Review from Sharon B (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card
Overall Experience

My mum needed 3 weeks' convalescence care after a stay in hospital, and we were lucky enough to find L'Hermitage had a room for her. The manager and the deputy care manager were so helpful in helping us arrange for mum to go to L'Hermitage at short notice. On arrival with mum, the welcome we received was wonderful and all the staff couldn't have been more friendly or accommodating and mum's needs during her time there. It was a combination of the much needed convalescence care that mum required, including all the kindness and friendly faces, together with the lovely hotel like facilities that helped mum recover efficiently to go home. A huge thank you to all at L'Hermitage, as you all run and manage a wonderful place, and I have no hesitation in recommending you.

Reply from Nicole Howarth, on behalf of the team at L'Hermitage

Thank you for your lovely comments. We're delighted that we were able to support your mum at short notice and that she received such great care during her stay with us at L'Hermitage. Our team works hard to create a welcoming and supportive environment, so thank you for your recognition. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review from Mark N (Son of Resident) published on 11 August 2025 Submitted via Postal Card
Overall Experience

My mum was admitted to the L'Hermitage care home in February 2025. Unfortunately she passed away on 4/6/25. I did write a review when my mum first moved in to say how wonderful the care was from the time of admin to the review. Now, I would like to say again, thank you each and everyone of you, you know who you are. Your empathy, expert care, professionalism and support during her 4 months she spent with you will stay with us, always. My mum was so happy with you saying, when she was able about how lovely you all were to her. I have told friends and family about how I would highly recommend your care home always, without any doubt, and hope that if my friends and family find their loved ones needing a home from home environment that if it is possible their loved ones would find it with you. Thank you all so much, I am indebted to you.

Reply from Nicole Howarth, on behalf of the team at L'Hermitage

Thank you for taking the time to leave us such a lovely review! We're happy to hear that your mum received such great care at L'Hermitage Care Centre. It means a lot to know that the care and support from our entire team brought comfort to you and your family. We are truly sorry for your loss, and...  

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Review from Antony M (Husband of Resident) published on 7 August 2025 Submitted via Postal Card
Overall Experience
A very caring home with very professional staff.

The attention my wife received no doubt was fundamental to her recovery.

Reply from Nicole Howarth, on behalf of the team at L'Hermitage

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your wife is receiving such great care at L'Herimtage Care Centre. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review from Christine N (Daughter-in-law of Resident) published on 3 April 2025 Submitted via Postal Card
Overall Experience

My mother-in-law was admitted four weeks ago and from day one my husband and I were met by a smiling, informative receptionist and numerous staff who could not do enough to make her comfortable and care for. The temporary manager and staff were all there to make the transition seamless. One member of staff in particular was brilliant in making sure shelves were put up for mu mother-in-laws photos and nit-naks and was always available when we needed help. Thank you all.

Reply from Home Manager, Home Manager at L'Hermitage

Thank you for your lovely comments. We're delighted to hear that your mother-in-law's transition to L'Hermitage Care Centre has been smooth and that you've felt supported from the start. Providing excellent care and service to our residents and their loved ones is a top priority for us, so your feedback truly means a lot. I will pass on your kind comments to the whole team.

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Review from M S (Daughter of Resident) published on 11 June 2024 Submitted via Postal Card
Overall Experience

Although relatively short, the care for Mum by carers, nurses and support team was excellent, particularly over the final few days of her life. The nurses in particular were exemplary in the care of Mum and our family, explaining fully next stages in straightforward ways, obtaining medication and dealing with everything for us after Mum's passing. Unfortunately Mum was not well enough to enjoy the activities and facilities but they looked great.

Reply from Ronan Green, Home Manager at L'Hermitage

Thank you for your kind words and recognition of the team at L'Hermitage. We are sorry for your loss, and thankful we made your mum's last few days as peaceful and straightforward as possible. Your comments will be passed on to the team, who really do care from the heart.

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Review from R O (Granddaughter of Resident) published on 28 May 2024 Submitted via Website
Overall Experience

The staff are all just incredible, they go above and beyond the job role to ensure that residents are all cared for. It’s amazing to see my grandmother taking part in activities and chatting to people as she spent so long in her home isolated before she moved into the home. I love that the staff took time to organise a surprise robotic cat for her when she was missing her cat, it’s the little things that make it more than just a care home. For our family it’s been life-changing having the support and care from the L’hermitage community, they take a huge chunk of the pressure of caring for a loved one off your shoulders and give you the chance to just enjoy your time with your loved one.

Reply from Home Manager, Home Manager at L'Hermitage

Thank you for your review of L'Hermitage Care Centre. We are very touched by your kind, heartfelt words. The quality of care, support and warmth of the community are equally important to us, and your grandmother is a valued member of the L'Hermitage community. We look forward to seeing you again soon. Your feedback will be shared with the whole team.

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Review from Michelle O (Daughter of Resident) published on 17 May 2024 Submitted via Website
Overall Experience

My mother went to L'Hermitage which she found difficult to cope with, however the staff who look after her are amazing, they have a laugh with her and they do everything they can to meet mum's emotional and physical needs. All the staff who look after the residents are friendly, extremely patient and considerate of their differing needs nothing is too much trouble. Meals are tasty and varied and Mum is asked what things she likes and they try to provide as much as possible. There are activities daily which Mum can join in with if she wants as well as trips out. The two ladies at the front desk are so warm and welcoming and always so helpful. The cleaning staff do an amazing job as I am sure its not easy getting everyone's clean items back to them! The revamp of the facilities has made the home feel even more like a home, it always has a lovely atmosphere and can't thank all the L'Hermitage team enough for the amazing care they give Mum.It's definitely the best nursing home in Jersey.

Reply from Home Manager, Home Manager at L'Hermitage

Many thanks Michelle for your review and lovely comments about our home, team and the care your mother is receiving at L'Hermitage. We are pleased she is enjoying the food, activities and that she has settled in. Your feedback has been shared with the team.

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Review from Rosemary C (Sister-in-law of Resident) published on 5 September 2022 Submitted via Postal Card
Overall Experience

My overall impression is of a very friendly, personal and a caring home from home. The meals are tasty and varied. The activities are daily (very important), and the staff at the front desk are welcoming and very helpful. The staff who care for the residents are so friendly, patient and considerate of their differing needs and the open door policy enables those who are able to retain some independence whilst still being safe under the umbrella of your care system. The cleaning staff do a great job and then ensure facilities are such a bonus. Thank you for providing this wonderful facility,

Reply from Home Manager, Home Manager at L'Hermitage

Thank you, Rosemary, for taking the time to leave us a review and for your positive comments regarding our home and team, including the food and activities being offered. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.

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Review from P M (Nephew of Resident) published on 6 June 2022 Submitted via Postal Card
Overall Experience

My aunt considered that whilst most staff tried very hard to provide the best service they could, staff shortages put many under greater pressure than might be considered fair, exacerbated by some staff not pulling their weight.

Reply from Home Manager, Home Manager at L'Hermitage

We pride ourselves on the resident experience and take comments such as this seriously as it does not reflect the usual positive feedback we receive. We are interested in learning more about your aunt’s experience and will contact you shortly to discuss the matter further. We are committed to using feedback to continue to build on, and improve, the services we provide.

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Review from D B (Son of Resident) published on 3 June 2022 Submitted via Postal Card
Overall Experience

Mum was cared for well. She enjoyed all the activities that were on in the home. Her final days at the lovely care home were so wonderful nothing was too much trouble to the amazing staff. They were such a comfort to our family. We would like to say thank you.

Reply from Home Manager, Home Manager at L'Hermitage

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum received such great care at L’Hermitage and enjoyed the activities whilst she was here. I will pass on your kind comments to the whole team.

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Review from Julie B (Daughter of Resident) published on 30 May 2022 Submitted via Website
Overall Experience

Mum has thrived at L'Hermitage. She talks about the residents and staff as her 'family'. The staff are caring and work incredibly hard to ensure they enjoy all that life has to offer. From the minute you walk into the home it is very welcoming. It is the little things, from staff greeting you when moving around the home, the Facebook page which provides opportunities to engage with mum, to the display boards that make you feel part of the community. It is evident that the ethos is to care about the wellbeing of the whole family not just the resident in their care. Thank you to the wonderful team who care so passionately for Mum.

Reply from Home Manager, Home Manager at L'Hermitage

Thank you so much for your lovely review, it is great to hear such lovely things about the home and its staff, who are determined to always give great care. Your mum is a pleasure to care for, your kind words will be passed on to the team who will be delighted to receive such glowing feedback. Thank you again for your review.

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Review from B C (Husband of Resident) published on 8 March 2022 Submitted via Postal Card
Overall Experience
Very happy with all the nursing care given especially during the covid pandemic.
Social activities were very popular and necessary. Greatly enjoyed.

Suggest more care with personnel clothing as often new items went missing.

Reply from Home Manager, Home Manager at L'Hermitage

Thank you for your review and positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.

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Review from Anne J (Sister of Resident) published on 2 June 2021 Submitted via Postal Card
Overall Experience

Am very happy with the care that is given to my sister and the staff are good.

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Review from S B (Daughter of Resident) published on 23 November 2020 Submitted via Website
Overall Experience

My mum was at L’Hermitage for nearly two years and we were very pleased with the excellent care she received. Because the home is purpose-built, it is spacious and modern - in particular, the corridors were wide enough to accommodate my mum’s electric wheelchair. Residents aren’t restricted to their bedrooms and there is a lovely lounge and dining area, with a beautiful view. The staff were welcoming and kind and visits were an absolute pleasure. During the recent lockdown, we were able to maintain contact with our mum with frequent Skype calls, and a Facebook page kept us updated with what she was doing. An excellent care home.

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Review from Emma I (Daughter of Resident) published on 11 June 2020 Submitted via Website
Overall Experience

My mother was a resident at L'Hermitage for roughly ten months. During that time she was extremely well looked after. The staff really went a long way to care for her, nothing was ever too much trouble for any of the staff to deal with. L'Hermitage really is like one big family, I'm so pleased she spent the remainder of her life there, trust is very important in life and I could put my trust in the carers to look after my mother 100%.

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Review from Carole S (Daughter of Resident) published on 11 February 2020 Submitted via Postal Card
Overall Experience

Both Mum and Dad were in the care of L'Hermitage in January. It is a fabulous place that is extremely well run with wonderful caring staff. My dad needed sudden respite care while my mum was resident and L'Hermitage staff went above and beyond to make it happen so they could be together. As a relative, they made me feel part of L'Hermitage's family.

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Review from S D (Daughter of Resident) published on 11 February 2020 Submitted via Postal Card
Overall Experience

My father was a resident for a very short while, from 5th December 2019 until his death on 15th December 2019. He was transferred from hospital to the home, much to his relief, and ours (my sister and I). He was treated at L'Hermitage with the dignity, care and respect that everyone should have in their last days. It made a huge difference to him and us. He was completely lucid until the day he died, at peace and not in a busy, impersonal hospital ward.

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Review from Michael R (Son of Resident) published on 7 February 2020 Submitted via Website
Overall Experience
My dad was here for just over two years having passed in January 2020, in that time the standard of care given was first class. The staff keep you informed at all times and show a level of care of very high standards.

In dads last few days they showed such concern and 'love' not just for dad but for us as a family. In fact, I sent a card to 'dads other family' thanking them all.

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Review from L R (Granddaughter of Resident) published on 24 January 2020 Submitted via Postal Card
Overall Experience

L'Hermitage Care home exceeded all of our expectations with caring for our grandad. The staff at this home are all real-life angels who did so much for not just grandad but for the whole family. We honestly could not be more grateful to them. They made the end as easy and peaceful as it could be.

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Regulatory Rating

* States of Jersey Health and Social Services Department is responsible for the registration and inspection of social care services in Jersey.

Bed Vacancies

Please contact us for latest vacancies.

News (54) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for L'Hermitage.

Awards / Recognitions (118)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for L'Hermitage.

Meet the Team (1)

Lesley Falquez-Dean
Lesley Falquez-DeanJob Title:Home ManagerJoined: 2026

The dedicated and experienced team at L'Hermitage will provide your loved one with care that’s completely tailored to their individual needs and wishes.

"For me, this work is personal. My approach to management is rooted in the time I spent caring for my own parents. That experience taught me that "care" isn't just a clinical task; it's about dignity, love, and treating every resident with the same devotion I gave my own family."

Frequently Asked Questions about L'Hermitage

What types of Care is L'Hermitage registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does L'Hermitage have?

There are 42 Single Rooms.

What are the Facilities & Services at L'Hermitage?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is L'Hermitage to the centre of Jersey?

2.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact L'Hermitage to verify any information. View our terms and conditions. L'Hermitage has an Enhanced Service -more info.