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Kenton Hall

Kenton Lane, Newcastle upon Tyne, Tyne & Wear NE3 3EE
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Care at all times was compassionate.Les B(Nephew of Resident/Service User)
Kenton Hall, Newcastle upon Tyne
All of mam's many needs have been met wonderfullyC G(Daughter of Resident/Service User)
Kenton Hall, Newcastle upon Tyne
Amazing care from nurses and assistants, always amazing at their jobsJessica K(Daughter of Resident/Service User)
Kenton Hall, Newcastle upon Tyne

Kenton Hall looks to a supportive and versatile environment for adults with nursing care needs, where all care is personalised to suit their requirements.

A trained team of professionals focus on the individual, looking to tailor a service that suit them while meeting high standards and taking a friendly approach to personal preference and loved ones.

The home has strong community links, including with related health professionals.

Care Provided by Kenton Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,450 - £1,520£1,450 - £1,519
Residential Dementia Care£1,450 - £1,520£1,450 - £1,520
Nursing Care£1,450 - £1,520£1,450 - £1,520
Nursing Dementia Care£1,450 - £1,520£1,450 - £1,520

Residents who require nursing care will be reviewed and referred to the NHS for funded nursing care (FNC). The funding will be added to the agreed weekly fee.

Contact Kenton Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Vicky Pace (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages from 18 to 100

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1996
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (60)

Parking

  • On-site parking available

Kenton Hall Reviews (28)

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7.5

Kenton Hall has a Review Score of 7.5 (7.500) out of 10, based on 1 reviews in the last 2 years. Over all time Kenton Hall has 28 reviews.

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Showing 28 reviews matching selected criteria
Review from I S (Wife of Resident) published on 2 July 2025 Submitted via Postal Card
Overall Experience

I would just like to say that my husband has had excellent care, support and help since he went into Kenton Hall last November. He has always been clean and well-dressed and his room is always clean and tidy. They always make me, my family and friends very welcome. Always ready to talk about anything to do with his health, sleep or eating. Many many thanks to all the staff for looking after him for me. A job well done.

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Review from R L (Daughter of Resident) published on 13 October 2023 Submitted via Postal Card
Overall Experience

Kenton Hall has a nice atmosphere and friendly staff who are approachable and lively. Just what the residents need. Since my mother has been there, while it was a difficult transition to start with, being an independent lady, she enjoys it. Lovely garden, lots of activities, a hairdresser, sing-alongs, communal dining room and lounge, she has a good opportunity for socialising.

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Review from J C (Niece of Resident) published on 29 September 2023 Submitted via Postal Card
Overall Experience

Our relative was in Kenton Hall, she had a lovely bedroom on the ground floor. Staff and management were very friendly and caring and looked after her to the end. They welcomed us as family, day or night, and looked after us as well. I would recommend Kenton Hall to anyone.

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Review from G C (Nephew of Resident) published on 22 September 2023 Submitted via Postal Card
Overall Experience

Our auntie was in Kenton Hall for over a year. She was cared for and looked after professionally, courteously and most of all lovingly. The staff and management were brilliant and very accommodating to us as her family. I would recommend Kenton Hall to anyone.

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Review from B D (Sister of Resident) published on 15 September 2023 Submitted via Website
Overall Experience
Our sister resided in Kenton Hall for over a year, the staff cared for her very professionally, courteously and most importantly lovingly. All staff and management were very accommodating to us as a family and we thank them for that.

I would wholeheartedly recommend Kenton Hall to anyone.

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Review from E A (Wife of Resident) published on 4 August 2023 Submitted via Postal Card
Overall Experience

Leaving my husband at Kenton Hall on his first day was one of the hardest things I have experienced. However, after two weeks he has settled well. The staff, without exception, have been helpful and caring. Nothing is a bother and the phrase 'you are welcome' is a common response to thanks for their helpfulness. The premises are beautifully clean and the rooms attractive and comfortable. There is a comprehensive programme of activities, with something to suit everyone. I am so glad that we decided on Kenton Hall for my husband, whose nursing and social needs are being met.

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Review from Jackie G (Daughter of Resident) published on 24 July 2023 Submitted via Postal Card
Overall Experience
After a very unhappy experience in a previous care home, it was a relief to get Mam into Kenton Hall Care Home. The manager has always been very supportive and happy to listen to any concerns.
Staff are very kind and caring, even the kitchen staff have put themselves out for Mam.
Mam's room is kept incredibly clean, as are her clothes. Kenton Hall has lovely gardens.

The only negative, it's often difficult to get small jobs done but not the end of the world.

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Review from Janice P (Daughter of Resident) published on 13 July 2023 Submitted via Postal Card
Overall Experience
Since my mother was admitted to this home, her care has been outstanding. Although she stays in her room and reads. Nothing is too much trouble for the staff and there is always somebody around to help and answer questions.

I highly recommend Kenton Hall and my mother loves it, 100%.

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Review from Joan T (Daughter of Resident) published on 1 February 2023 Submitted via Website
Overall Experience

My lovely mam needed to have residential care as she could not be looked after at home. Myself and my husband looked at Kenton Hall first and were very impressed by the warm welcome of the staff. We took Mam to look at it and she liked it. She was allowed to take some of her own furniture to help her settle in. The manager is very approachable as are all the staff nothing is a problem. Sadly after 3 weeks, Mam's health deteriorated due to her heart failure and her age of 99. As she only had a few days left I was allowed to stay overnight with her and was looked after and supported by all the staff. Everyone was very kind and kept an eye on Mam. If I had to leave the room someone would sit with her. Sadly, Mam passed away on 3rd December. Myself and my husband can not thank the staff, from the cleaners to the manager, for the care given to Mam and the support given to us. I would not hesitate to recommend this care home. Well run lovely staff good food. Thank you

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Review from Elizabeth B (Daughter of Resident) published on 15 September 2022 Submitted via Website
Overall Experience

My father has suffered a severe stroke, is now unable to mobilise but is still able to speak and has reasonably good cognition. Since entering Kenton Hall he has been on two trips into the community, which he really enjoyed recounting to the family, and he has made several friends with whom he can sit and have some discourse. The staff are polite and attentive to his needs. They respect his wishes but encourage him to leave his room and engage with others. He enjoys reviewing the weekly activity sheet and joining in when he can - particularly the Pat dog and bingo - in which he has won a prize! His friends are comfortable visiting him in this facility and they and other family members have also, independently, commended to me the staff's attitude towards both them and him in their presence. They are polite and respectful and there is a good family atmosphere amongst them, which is management-led. I would, and indeed have, recommend this home to others, who have also placed family here.

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Review from Elaine S (Daughter of Resident) published on 30 August 2022 Submitted via Website
Overall Experience

It broke my heart to make the decision to place our lovely mam into care. Would staff look after her like I wanted her to be looked after? After careful consideration and touring of the suitable care homes to fit mam's needs, we chose Kenton Hall, Newcastle. I cannot speak highly enough of all the staff and not only was I impressed with the friendliness of the staff, the quality of the food, daily activities, cleanliness of all areas, the well kept gardens and the social interaction gave me the assurance that I know mam is in good hands. We still visit mam daily and are welcomed every time. The staff are open to all comments and I know for the short time mam has been a resident, she is settled and happy.

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Review from J A (Resident / Service User) published on 9 July 2021 Submitted via Postal Card
Overall Experience

Kenton Hall is a pleasant care home with friendly staff. It is set in pleasant grounds with flowers and a fish pond with attractive koi fish. The staff have built strong relationships with their service users. Kenton Hall has a strong group of music and current days enjoying the memories eg, V-Day. Food is pleasant here and showed off excellent meals.

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Review from Claire A (Daughter of Resident) published on 4 May 2020 Submitted via Website
Overall Experience

My mam was admitted to this care home from the hospital, previous to admission a pre-assessment took place with the manager from the home at the hospital. I and both my sisters were present at the pre-assessment and of course my mam. The manager was advised and fully informed of my mams current health conditions and her needs. At the pre-assessment, as a family we requested a pressure mat as my mam was a high falls risk, to cut a long storey short this pressure mat was only put in place after 17 falls over a period of four days, in fact, on one occasion the care staff were unaware of one fall until my sister called the home to get someone to help as luckily my mam could reach her phone to ring my sister. Due to this home's failings, we had to take my mam out to ensure her safety.

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Review from Anne (Daughter of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience

Mam went to Kenton Hall in a fragile state, mentally and physically. She was there for 5 months, with the care, kindness, patience and support they gave her and us. We now have Mam home but to be honest we think she is missing everyone and may be returning there.

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Review from J N (Daughter of Resident) published on 17 February 2020 Submitted via Postal Card
Overall Experience
My mother was poorly and underweight when she entered the home last August. We brought her home on Monday 3rd February 2020. The care has been really good and the staff caring.

We would use the home again for respite care. Also, mum wants to visit her friends.

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Review from Les B (Nephew of Resident) published on 20 August 2019 Submitted via Postal Card
Overall Experience

Care at all times was compassionate. Everyone tried their very best for our aunt, to make her safe and comfortable.

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Review from G H (Daughter of Resident) published on 14 June 2019 Submitted via Postal Card
Overall Experience

My mother has been in Kenton Hall for 4 years. There were teething problems but she has now settled well. Her mobility has improved vastly and although she has poor short term memory, she is happy and interacts well with other residents and staff. When we have raised concerns there has been a positive response. My siblings share my appreciation of the care provided for our mother.

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Review from M D (Daughter of Resident) published on 14 June 2019 Submitted via Postal Card
Overall Experience
My mother appears to be settled and accepts she is now in a home.
Our family are happy with her care and it is good to know that she is cared for 24 hours a day.

We like her taking part in activities which she enjoys.

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Review from M A (Brother of Resident) published on 8 June 2019 Submitted via Postal Card
Overall Experience

As my sister who is a patient has only been in the home for about 12 months. I, as a brother, only visit once a month. I can not really be able to give an honest opinion as I only visit her room. I have not seen any of the services that the staff do!

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Review from C G (Daughter of Resident) published on 11 February 2019 Submitted via Postal Card
Overall Experience
Mam had to go into a care home with nursing care at 94 years old. She has lived in her own home before a fall.
Kenton Hall made her extremely comfortable with a great welcome. All of mam's many needs have been met wonderfully. Now all her own photos and home items are there.

Meals are wonderful, entertainment is very varied.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 June 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Kenton Hall.

Upcoming Events

There are no upcoming events for Kenton Hall.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Kenton Hall.

Accreditations

There are no accreditations posted yet for Kenton Hall.

Meet the Team (1)

Steven Robson
Steven RobsonJob Title:Home ManagerJoined: 2021

Steve is a very experienced senior manager having held many key positions in social care. He leads a strong team in the home ensuring the top level of care is delivered.

Frequently Asked Questions about Kenton Hall

What types of Care is Kenton Hall registered for?

Older Person Care, Dementia, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Kenton Hall have?

There are 60 Single Rooms.

What are the Facilities & Services at Kenton Hall?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Kenton Hall to the centre of Newcastle upon Tyne?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kenton Hall to verify any information. View our terms and conditions. Kenton Hall has an Enhanced Service -more info.