Kenton Hall

Kenton Lane, Newcastle upon Tyne NE3 3EE
Review Us
8.1 28 Reviews
  • Kenton Hall, Newcastle upon Tyne
Kenton Hall looks to a supportive and versatile environment for adults with nursing care needs, where all care is personalised to suit their requirements.

A trained team of professionals focus on the individual, looking to tailor a service that suit them while meeting high standards and taking a friendly approach to personal preference and loved ones.

The home has strong community links, including with related health professionals.
Show Kenton Hall on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1270 – £1500
  • Self-Funded Residential Dementia Care: £1270 – £1500
  • Self-Funded Nursing Care: £1270 – £1500
  • Self-Funded Nursing Dementia Care: £1270 – £1500
  • RESPITE Self-Funded Residential Care: £1270 – £1275
  • RESPITE Self-Funded Residential Dementia Care: £1155 – £1500
  • RESPITE Self-Funded Nursing Care: £1270 – £1500
  • RESPITE Self-Funded Nursing Dementia Care: £1270 – £1499

Residents who require nursing care will be reviewed and referred to the NHS for funded nursing care (FNC). The funding is will be added to the weekly fee agreed.

These prices are only a guideline, please contact Kenton Hall to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Malcolm Hanson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 100

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1996
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (60)

Parking

  • On-site parking available

Kenton Hall Reviews (28)

8.1

Kenton Hall has a Review Score of 8.1 (8.071) out of 10, based on 3 reviews in the last 2 years.
Over all time Kenton Hall has 28 reviews.

Overall Experience
  • 15
  • 10
  • 2
  • 0
  • 1
Date Published
  • 28
  • 1
  • 1
  • 2
  • 26
Reviewer Connection to Kenton Hall
  • 15
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 28, showing 21-28
Review from Tracy P (Daughter of Resident) published on 7 May 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our mum resides in Kenton Hall at present and will be receiving end of life care whilst there as she was admitted after returning to the northeast with an illness whilst residing in South.


As a Registered Manager myself in a home in Somerset, I travel frequently to visit but the girls do a fantastic

job and nothing is too much trouble.


There is a new manager in post whom we’ve yet to meet yet as staff inform me a few of them haven’t met their new manager yet so I can’t comment on the current Management but the previous manager was very effective and reactive when I had any questions.
It is for ours and that’s a credit to the hard work of the carers day in and day out. Mum has lasted 3months longer than she was originally given but still the staff display empathy, calm and also a sense of humour when attending to mum's needs. We are always greeted with a smile and a “hello”. Thank you to the whole team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ethel D (Relative of Resident) published on 3 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From cleaners to management, activities second to none. I can say of all the homes we visited this is a star.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sylvia L (Wife of Resident) published on 3 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was nursed in here from July 2015 up until August 2017. I cannot thank all staff and management enough for their kindness and willingness to help after my husband's death. I continue to come to the home most days and help with fundraising also take sweet trolly around.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G S (Friend of Resident) published on 28 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent manager and very caring helpful staff. Very good activity co-ordinator who is passionate and committed to providing a range of activities and arts and crafts for residents. Bedrooms are nicely decorated. Nutritious food and plenty of choice.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret H (Sister of Resident) published on 1 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was in this nursing home until he passed away in December. We as a family think this nursing home is brilliant with very caring staff. Thank you so much for looking after our brother well. We will certainly recommend this home, even residents were very kind.
Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jessica K (Daughter of Resident) published on 20 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care from nurses and assistants, always amazing at their jobs and very committed to making my mam feel at home and welcome, they all have adapted marvellously to the change as my mother is only in her 40s recovering from a brain injury, therefore, the attention and love they put into caring
for her goes a long way supporting her in her recovery.
Big thank you from all of our family, would definitely recommend this home for anyone with extra needs and support
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carole S (Wife of Resident) published on 27 March 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Well where do I start with this place. One positive was it was always clean and tidy and there are some friendly staff (NOT many though). A lot of rude care staff with a massive attitude when you ask them for something simple and on a few occasions, I caught a few eye rolls. A young gentleman and one
other African lady said it was always like that, which I find appalling. Care staff also hang around the desk and gossip when there are residents waiting for the toilet etc.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H R (Daughter of Resident) published on 8 December 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My father has had carers for several years and has generally got along with them. He is now in permanent care and he and I are disappointed that he has not been able to to get on good terms with the majority of his carers. They care for them as necessary ie. cleaning/toileting/feeding but don't engage
much more than that with them.


Not many people relish moving into a care home and I think the whole experience could be improved by giving each resident a little more time for a chat etc.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.1 (8.071)

Overview of Review Score

The Review Score of 8.1 (8.071) out of 10 for Kenton Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.571 for Kenton Hall is calculated as follows: ( (20 Excellents x 5) + (15 Goods x 4) ) ÷ 35 Ratings = 4.571
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.5 Points relating to the number of positive Reviews for Kenton Hall is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 3 Positive Reviews ÷ 12 = 0.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jun 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

Steven

Steven Robson

Job Title: Home Manager Joined: 2021

Steve is a very experienced senior manager having held many key positions in social care. He leads a strong team in the home ensuring the top level of care is delivered.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kenton Hall to verify any information. View our terms and conditions. Kenton Hall has an Enhanced Service - more info.