Greenfields Care Home

130 Dentons Green Lane, St Helens WA10 6RA
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2.0 3 Reviews
  • Greenfields Care Home, St Helens
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £919 – £969

These prices are only a guideline, please contact Greenfields Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Greenfields Care Home Ltd

Person in charge

  • Lorna Fanning (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (30)

Visiting

  • Request that visitors respect the protected mealtime policy and do not visit between 12:30 - 14:00 and 16:30 - 18:00.

Parking

  • There are car parking spaces to both the front and rear of the building.

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Greenfields Care Home Reviews (3)

2.0

Greenfields Care Home has a Review Score of 2.0 (2.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Greenfields Care Home has 3 reviews.

Overall Experience
  • 1
  • 1
  • 1
  • 0
  • 0
Date Published
  • 3
  • 0
  • 0
  • 1
  • 2
Reviewer Connection to Greenfields Care Home
  • 3
Total of 3, showing 1-3
Review from J S (Niece of Resident) published on 29 April 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
We came to see my relative at this facility and could only visit her in her bedroom. There is only 1 chair and my sister and I had to sit on the bed, unfortunately, the sheets look quite old and had not been changed for some time, and the bed had not been made (very upsetting). My relative has one window
in their room, but can hardly see out, as the height of the window.
This is not the only facility that I or my family have visited, we have been in other care homes and left with the knowledge that it was quite a nice environment. Unfortunately, Greenfields is not the best. I feel that the standard of the resident's own room should be improved drastically. Our relative has come from an immaculately clean and beautifully decorated home and unfortunately, this room does not meet the same standard. Or come even close.
On the star scale, how can I leave an honest remark as there are protected meal times? I believe this is satisfactory as my relative said it’s definitely not at a hotel standard.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pamela C (Niece of Resident) published on 19 December 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My auntie has been a resident of Greenfields Care Home since 2014, the manager and staff work hard to makes sure that she, as well as the other residents, are comfortable and that they feel safe, the environment is welcoming a lovely family feeling. My aunt can be quite challenging at times, but the
patience shown by the staff is a credit to the manager and each member of staff.
Reply from Andrew Feeney, Area Manager at Greenfields Care Home

THank you for the feedback and this will be disseminated to all staff at the home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sharon H (Niece of Resident) published on 27 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have dealt with Greenfields since 2014. I and my family have no complaints. I would recommend to anybody that Greenfields is a good care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 2.0 (2.000)

Overview of Review Score

The Review Score of 2.0 (2.000) out of 10 for Greenfields Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 2.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 2.000 for Greenfields Care Home is calculated as follows: ( (4 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 11 Ratings = 2
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 0 Points relating to the number of positive Reviews for Greenfields Care Home is based on 0 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) =
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 0 Positive Reviews ÷ 6 = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Feb 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Greenfields Care Home

What types of Care is Greenfields Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Greenfields Care Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Greenfields Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Greenfields Care Home to the centre of St Helens?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greenfields Care Home to verify any information. View our terms and conditions. Greenfields Care Home has an Basic Service - more info.