The Orchard Nursing Home

My mother has been welcomed into The Orchard, St Albans. The staff, including administration, have been extremely supportive in this difficult time. There is a good feel to the nursing home as soon as you walk in, and I am happy with the way my mother is being cared for. Some members of the care team have gone out of their way to make my mother feel welcome. There is a lot of kindness at The Orchard.

We used The Orchard as a respite stay following a hospital stay to enable Dad to regain some strength back. The staff all bent over backwards to make sure he was looked after very well and with dignity and care. His room was spacious with his own ensuite. The food was excellent and he particularly enjoyed the activities every day. We would have no hesitation in recommending.

The team here were absolutely fantastic looking after my mum the care that they gave was amazing right up until she passed away. If anybody needs to put their parents here then do it. It was amazing, so calming, so caring.

I would like to say my mother was treated with dignity and respect while staying with you and when she passed away.

My sister needed nursing care because her terminal cancer meant she could no longer love with me as her needs increased. We predicted her to be there for several months, but she deteriorated very quickly. The care she received in this short time was exemplary.

The staff were caring, friendly and very kind to my mother and visiting family members.

Mum stayed for two weeks after a hip replacement. It was just what was needed. The staff were really friendly, attentive and adjusted what they did to suit mums needs. Thank you.

I cannot put into words the gratitude we feel towards all the lovely members of staff who cared for my mother. Their dedication, care and sensitivity allowed my mother to see out her final days with dignity and surrounded by lots of love. This wonderful nursing home also cared for us, the family, with endless cups of tea and support which was invaluable. We have never known such loving, caring people as The Orchard staff and we will be forever thankful for that. What a blessing for us all when we chose them.

A good care home with a high ratio of staff to residents ensuring a safe, caring and nurturing environment even when dementia has made life difficult. Great rooms with good facilities. The activity schedule has also been improving recently so the residents are offered good in-home activities and lovely trips out.

Overall my experience of living at the Orchard Nursing Home has been a good and pleasant one. Of course, not all people are at their best all the time. The day staff are excellent and I admire their kindness towards those unable to talk or express what they need.

Thank you to all the staff at The Orchard.

The Orchard delivers good support for my mother who is not the easiest or most straight forward of residents! Their activities programme is truly first class and very well received. Food choice and quality has definitely improved of late. Staff very friendly.

Very attentive and caring home. Plenty of activities for the residents and excellent level of clinical care.

This care home carried a justified high-performance rating. Friendliness of staff is abundant and they carry forward the care expected for their vulnerable clientele. Only minor observation is that the response times of the lifts is poor.

Have found all the staff very helpful and friendly and nothing was too much trouble. My mother was very settled here. We moved her to another Caring Homes home much nearer to where we live. To get to Orchard House was a 2.5 hour journey.

Everyone is so warm and welcoming, and everyone who visits is really impressed with the friendliness, cleanliness and comfort of the nursing home.

The home is bright and comfortable with friendly and compassionate staff. I feel confident my Mum is receiving the best care available and considering her complex needs.

Made great use of the coffee bar with my nan who is in The Orchard, it was a great place to introduce her to her 4-day old great-grandson.

I'm very glad he is here.

My introduction to The Orchard Nursing Home was a pleasant one. They have a dedicated member of staff to give you a guided tour of the home. He was most helpful and addressed any concerns I had about my mother's move to The Orchard. My mother has settled in well thanks to the friendly and efficient staff.