Loxley Park - Avery Healthcare

Mum's transition into Loxley Park (Lakeside) was made easy by the reassurance and information we (Mum) received during our initial visits. Didn't feel any pressure to commit to the move.

From the first time we entered the building, we were treated warmingly by professional efficient staff. My mum has now been at Loxley Park for five weeks. During that time the care she has received has been outstanding. Everyone she has met has gone out of their way to help her settle in and feel at home. She often says "nothing is too much trouble for the staff" which is high praise indeed. We feel so fortunate to have found Loxley Park for my mum and cannot recommend it highly enough.

My mother moved into Loxley Park only recently and she has settled in extremely well. Although she is still very independent the time was right to make the decision to move. My mother is enjoying the food in the beautiful restaurant and sharing a table with others. She also enjoys sitting in Reception having a coffee and watching the world go by. I feel she is safe and happy and I can relax having peace of mind. On another note, all the staff are so friendly and caring I also feel at home when I visit mum.

My mother moved into Loxley Park in February this year and from the very first contact with the home, the help and guidance have been first class. They made everything so easy which gave me peace of mind. My mother has settled in extremely well and she says the staff are all delightful and helpful. I would definitely recommend anyone who is looking to visit Loxley Park before they make the move as I visited lots of homes prior to finding this one. Mum loves the activities and company too. She was lonely prior to moving to this home.

The facilities at Loxley Park are excellent, because of Covid restrictions, family were understandably unable to view or experience the full range of facilities, but what we were able to see was of a very high standard.

All facilities are described in full within the apartment and the meal service ie within the apartment or restaurant. Shown around the home, lounge and activity room etc very professional. All staff and management made Aunty very welcome.

I would certainly recommend Loxley Park.

Loxley Park itself is a lovely place, in a lovely setting, and residents are encouraged to use the beautiful gardens and the walks around Loxley Park.

They maintain the individual properties and the grounds to a high standard and the food is very good.

The colleagues at Loxley Park are fantastic. They continue to support and look after Dad with anything that's needed. They are all so friendly and helped Dad settle into his new home. Dad is a new man since moving to Loxley Park and that's totally down to the colleagues there supporting him. Can't thank them enough.

My friend moved into Loxley Park in October 2018. From her initial visit when she came to look around to moving in she has been made to feel very welcome, Loxley Park is a lovely warm and friendly environment. The staff are always happy and smiling and very approachable but respectful. The food is of a very high quality with a good choice at all meal times served in a beautiful dining room by very helpful and courteous staff. The activities on offer are brilliant and cover all areas residents are never short of things to do. The facilities at Loxley Park are second to none, it is set in beautiful surroundings by a river. All communal areas and individual apartments are of an extremely high standard. It is a pleasure to visit Loxley Park. Even during lockdown Loxley Park were in constant contact and giving regular updates on residents health and well-being.

In my experience of care available for the elderly over the last 10 years, Loxley Park is very unique - it is not at all like the care homes many of us know, or have heard about.

We (my sister and I ) are so glad that Dad came to live at Loxley. It always has a happy and well cared for feel, although, with the pandemic, we haven't been in the main building for a while. The staff are always caring and have smiles for everyone; they treat the residents with lots of respect and dignity and really seem genuine. During the last year, we are in their debt for keeping Dad safe and well. He is happy and that is, to us, very important. A huge thank you!

I came to Loxley Park to recuperate from knee surgery. Room was nicely appointed with good views. All staff very friendly, going over and above when requests were made. Food was very well prepared and plenty of it. I would not hesitate to recommend Loxley Park to people in a similar position to myself.

In general, all staff are willing and helpful whenever necessary.

Loxley Park is a beautiful place. The surroundings are fantastic. All the staff from cleaners to management are polite. The residents are all relaxed. 5 stars all the way.

I came for respite care after a heart valve operation on November to a kind welcome, help with my case and lovely warm rooms. From then on it was all luxury and just what I needed. Delicious food bought to me by happy caring staff. My washing was taken and brought back ironed (what a treat!). Everything I could possibly want. I have already told many people how satisfied I was!

During my Dad's stay, it has been during Covid and lockdowns, so I haven't really had much chance to visit, however, we feel Dad is safe and well cared for during these hard times. The staff have helped us with little jobs for Dad if we have had to call for help.

I had a pleasant stay considering Covid conditions that the staff are working under I felt very safe from the risk of infection. This was my third visit.

Dad had a stay for 5 weeks respite; he's always greeted warmly, and the staff always make sure he's comfortable. Dad has memory problems, so we are never sure what he gets up to, but we know he has been well looked after in a safe and comfortable environment.