






Drovers House is located on the old Cattle Market in Rugby, benefiting from being close to local shops, markets, a theatre, cinema, library, train station and bus route.
To ensure an active lifestyle, Lifestyle Coaches plan a range of activities and trips out in the community. There is also a café, shop, luxury spa bath and a beauty salon offering unisex hairdressing and manicures.
Drovers House offers long-term and respite care for...
Care Provided by Drovers House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Respite care - £100 less per week for stays of up to 3 weeks.
The price(s) shown are provided by the care home. Contact Drovers House for full pricing details and T&Cs.
Contact Drovers House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- WCS Care Group Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Joe Maskell (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2013
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Visiting
- Visitors welcome at Drovers House at any time.
Parking
- Drovers House has its own car park.
Drovers House Reviews (56)
Drovers House has a Review Score of 9.9 (9.859) out of 10, based on 19 reviews in the last 2 years.
Over all time Drovers House has 56 reviews.
The competence of management and staff is excellent and professional at all times. The staff are now like an extended family and I cannot thank them enough for the care they give to mum and the reassurance they have given me.
Thank you for taking the time to leave us a review. It's our pleasure caring for your mum and we're so pleased you feel she's settling in well. I'll share your feedback with the rest of the team. Best wishes.
After a stressful long-term period of the family providing 24/7 care around the clock, unfortunately, the time had come to transition grandma and grandad together into a care home. From the initial contact made by visiting the family home they exceeded our expectations and more, they both reassured and provided words of comfort when acknowledging that both grandma and grandad would be in the best possible place receiving the highest level of care. And that they have! Both moved into Drover's House on Thursday 23rd May 2024 and since we have had nothing but amazing from the team, they have updated us on all care via 'Relatives Gateway' and have personally spoken to myself, my mum and my aunt who have visited every day. Nothing is too much for the team at Drover's House and all care towards grandma and grandad has been nothing short of caring and loving. Thank you Drovers House for caring for them as though they were your own.
Thank you so much for taking the time to leave us a review and your lovely feedback. It's our pleasure caring for your grandparents and we're really pleased to know that our relatives' gateway has been helpful to you. Best wishes.
My mum moved into Drovers House 4 days ago. She was very down after having spent 3 weeks in a local authority home on discharge to assess. Even after a few days, mum is almost back to her old self thanks to the wonderful attitude of the staff. I am so very very grateful.
Thank you for taking the time to leave a review for us. We're pleased that your mum is settling in so well. Do let us know if there's anything that we need to be aware of as it can take time to get to know our new residents and for them to get to know us, but we want to make sure we're doing everything we can to make their everyday experience a positive one.
Since my mum moved into Drovers House in December 2023, we have been impressed by the high level of care and commitment of all staff members. All staff members are attentive and caring. The managers are always available and willing to discuss honestly my mum's condition and the best way to move forward with her care.
Thank you so much for taking the time to leave us a review and for your lovely feedback. I'll share your comments with the rest of the team. Best wishes.
I was so comforted the moment I stepped inside and was greeted by staff. My worry about my brother's care eased as he was welcomed and settled, by what was obviously a caring staff. He needs were met with genuine caring, and as his time there continues, this high level of caring remains, which gives the loved ones of the residents peace of mind, in a distressing situation. As I visit, I am welcomed also, and feel already part of this family. That basic feeling of peace of mind is very precious to me. Genuine warm feeling and true thanks to all at Drovers House. The staff are angels on earth.
Thank you for leaving us such a warm review - it's our pleasure caring for your brother. I'll share your feedback with the rest of the team. Best wishes.
Amazing staff, friendly residents and such a lovely atmosphere, nothing is too much for any of the staff, the cafe in the front of the care home is such a lovely touch so that you can still have one on one time with my grandma.
Thank you so much for leaving us a review, we really appreciate your feedback. Best wishes.
I enjoy plenty of laughter with the staff and the musician, this helps other residents.
Thank you so much for leaving us a review and for your wonderful feedback - we really appreciate it. I'll share your comments with the rest of the team. Best wishes.
My mum has been a resident at Drovers for over two years now. She is very well cared for, and all her needs are met. If she needs or wants anything, the staff will do their utmost to fulfil it. She has her own home but is incapable of living on her own, and she classes Drovers as her "home" now. She also can have regular outings with family members. She seems very happy and settled and would highly recommend Drovers to anyone in need of care for a family member.
Thank you so much for leaving us a review and for your kind words. We really appreciate it, and it's our pleasure to take care of your mum. I'll share your feedback with the team. Best wishes.
Drovers House were fantastic in helping my father-in-law when he arrived from the hospital. The room was clean and provided all he needed. The meals were great, especially the cooked breakfast. Staff were excellent and caring.
Thank you for leaving us a review and for your lovely feedback, we really appreciate it. I'll share your comments with the rest of the team. Best wishes.
My mum is currently a resident at Drovers House, having stayed there initially because of a bad fall at home. The staff have been so welcoming and friendly and it's been very easy for me to have conversations about Mum's care. Mum says that she feels so well looked after. What I like most about the home is that they actively encourage as much independence in living as they can with every resident. They have some great plans for the Queen's Platinum Jubilee! The residential pets (cats and chickens), the garden, cafe and hair salon all add to the sense of belonging to a neighbourhood with friends and family. I can't imagine how hard it's been during the pandemic, but every staff member I've met on my visits just puts so much effort and passion into what they do.
Thank you for taking the time to leave a review for us - we really do appreciate your very kind words which I've shared with the rest of the team. Best wishes.
Dad moved into Drovers House in March and is settling in. The staff have been very understanding and have supported us all during this transition to residential care. Communication is good and they respond quickly to any concerns or queries - they are vastly experienced and have given us excellent support and advice to help Dad. Care staff are clearly happy and even at their busiest times are cheery and welcoming. The areas of the home are arranged as households, around a kitchen diner and living room - a great idea as it is homely and relaxed. We are so pleased that we chose Drovers House for Dad.
Thank you for taking the time to leave a review for us. It's always lovely to have positive feedback about what we do. I've shared your comments with the wider team. Best wishes.
Can't fault all staff, they are all doing fantastic work.
Thank you for taking the time to leave a review for us - we really appreciate it. Kind regards
The staff have been hard working and going above and beyond during these difficult times. Their care for Mum has been excellent and she enjoys being here and the staff she classes as friends, and she enjoys her meals and treats too.
Thank you for taking the time to leave a review for us. You may be pleased to hear that we've recently recruited a musician to our team in Rugby who will be providing one-to-one and group music activities for our residents, and we have plans to recruit more specialised activity team members going forward to enhance our activity provision.
My nan became a resident of Drovers House at the height of the pandemic. This was a difficult decision for our family as we hadn’t long lost my pop and hadn’t considered the prospect of putting Nan into a home. We were unable to physically see the care home due to Covid rules, however, the staff welcomed my nan with open arms and soon got her settled. Despite the circumstances surrounding Nan becoming a resident, I can not thank the managers and the fantastic team at Drovers. Not only have they given Nan all the care she needs, their approach to the pandemic and ensuring us as a family are kept informed has been second to none. Too many to mention but big thanks to the managers and the staff for all their help, support and care since Nan arrived.
Thank you for leaving such a lovely review for us. We really do value your kind words which I've shared with the rest of the team. Very best wishes.
Drovers is a lovely care home; kept very clean. My mother is looked after very well with all her needs catered for and beyond. Excellent entertainment; catering for all types. Her room is very cosy and well looked after. My mother has been very happy since moving into Drovers House loving every minute. The staff are all lovely and caring. I would certainly recommend Drovers to anyone.
Thank you for taking the time to leave a review for us - we really appreciate it and I've shared your comments with our team. Best wishes.
The carers are first class, on so many occasions I’ve seen them go the extra mile to make sure residents are happy and feel cared for. They care passionately and are proud to help the residents.
Friends and relatives are made very welcome (any time pre the pandemic and as much as is safely possible during Covid times). You can quickly become a member of the Drovers family, it’s so rewarding when you join in with activities; a game of bingo or dominoes is great fun. The kettle is always on and there’s plenty of biscuits on hand.
The home manager and her senior team will always find time to listen and help where they can. If you are worried or concerned in any way make the time to talk, work with the home team to fix the problem.
If you’ve not been to Drovers House I strongly recommend you go see it for yourself.
Thank you so much for your very kind review. It's our pleasure to look after your mother. I've passed on your feedback to the rest of the team as I know it will mean a lot to them. Very best wishes from the Drovers team.
I have been very pleased with the care given to mum. The staff have been great throughout the last 12 months with video calls, sending photos and arranging visits. All of the staff go out of their way to make our visits to mum as special as possible.
Thank you for your kind words and for taking the time to leave a review - we do appreciate it. Best wishes.
My dear Auntie was a resident at Drovers House for 6 years and she passed away at the grand age of 102 years 4 weeks. During her time there she was very happy and well cared for. The care she received in her final days was exemplary and we are extremely grateful for all the love and care she received.
Thank you for taking the time to leave a review for us. It was our pleasure to care for your aunt. I've passed on your kind words to the rest of the team. Best wishes.
Mum was moved into Drovers for residential care several years ago due to dementia. As with all establishments, there are sometimes issues that can cause concern, once discussed with staff/management, issues are dealt with promptly and positively. Staff are always polite and helpful. Mum is cared for in a loving, positive way and I believe her needs are well catered for. During “normal” times a religious group visits weekly providing a short service for those residents wishing to attend; a hairdresser visits to maintain appearances and the home has residential pets, giving the place a home from home feel. Drovers is very spacious, airy, and clean and everywhere is well maintained, including the gardens. Laundry is well managed and food is freshly prepared and served appropriately according to individual needs. During the testing time of the pandemic, video calls were made until safe visiting could resume and the Relatives Gateway provides daily care updates. Thank you all at Drovers.
Thank you for taking the time to leave such a kind review for us. I've passed your comments on to the rest of the team.
I have been very impressed with Drovers during the pandemic. They have ensured that I have been able to see my Mum on a consistent basis whilst observing social distancing rules. The facilities at Drovers are very good, and on a whole, I am very pleased with the care my Mum receives. My Mum's key worker, and many other members of staff, are very good carers.
Thank you for leaving a review for us. The team really appreciates your kind comments. Best wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 April 2026Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 10 August 2026Please contact the care home and 'Press 1' to find out more about our vacant bedroom.
News (1) & Events (0)
- 27 Dec 2024
Ed Russell, Chief Executive of WCS Care, has been presented with an Officer of the Order of the British Empire (OBE) by His Royal Highness The Prince of Wales during...
There are no upcoming events for Drovers House.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: WCS Care Group Ltd
- 31 Jan 2025Recipient: WCS Care Group Ltd
- 28 Feb 2023Recipient: WCS Care Group Ltd
Accreditations
There are no accreditations posted yet for Drovers House.
Meet the Team (1)

I'm the General Manager at Drovers House and joined WCS in 2018, leading a successful discharge to assess rehabilitation service at Castle Brook in Kenilworth.
In my role, I see the care we deliver through the eyes of residents, but know it all depends on a motivated team. I thrive on busy days, helping people flourish and creating a home where staff and residents feel supported, respected and cared for.
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