Mulberry Court

Gold Hill East, Chalfont St Peter, Gerrards Cross SL9 9DL
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9.7 46 Reviews
  • Mulberry Court, Gerrards Cross
Relaunched in July 2020, Mulberry Court is a boutique care home set in the heart of Chalfont St Peter in Buckinghamshire. The small, friendly home has been beautifully refurbished, and with just 23 bedrooms, it is modern yet homely and personal.

They have three lounges, two dining rooms, and a lovely garden. These are perfect places for relaxing or enjoying the daily activities on offer. One of the lounges has been made into a visitor room so that families and friends can safely visit.

Everyone can stay in touch with family and friends using the latest technology, including free wifi throughout the home. There are always plenty of things going on to keep you occupied, including pursuing your hobbies, clubs, visiting entertainers, and trips out.

The home has strong links to local schools and community groups, bringing different activities into the home and opportunities to interact with local people of all ages.

They are committed to providing high standards of personalised care, including digital care plans which means you can share information with your family about how best to meet your needs if you so choose.

Staff are passionate about the safety and wellbeing of everyone, including exemplary infection prevention and control standards. Every member of their teams is trained in all aspects of care, cleanliness, and health and safety.

There is car parking on-site and excellent transport links locally and into London.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 23 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

All inclusive.


Respite fees are quoted on an individual basis.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Emma Cole (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (23)
  • Single Rooms with Ensuite Wet Room (23)

Mulberry Court Reviews (46)

Total of 46, showing 21-40
9.7

Mulberry Court has a Review Score of 9.7 (9.655) out of 10, based on 12 reviews in the last 2 years. Over all time Mulberry Court has 46 reviews.

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Review from Ellen M (Resident) published on 18 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved in in December 2020, and since this, I have been made welcome. All the staff have been marvellous and made me part of the Mulberry Court family.

Reply from Steph Lawson, Sales Co-Ordinator at Mulberry Court

Thank you so much for writing a review Ellen. We are so glad that you feel so welcome at Mulberry Court.

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Review from B S (Daughter of Resident) published on 9 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a full-time resident at Mulberry Court in February 2021. She came after a period of distress and ill health at home. She settled in quickly and very quickly became more like her old self with care and support from the team at Mulberry Court. She is now an established part of the Mulberry
Court family. The home has such a warm, friendly atmosphere. Residents are treated as individuals, with respect and kindness at all times. Food is amazing, thanks to the excellent chef!

Reply from Steph Lawson, Sales Co-Ordinator at Mulberry Court

Thank you so much for taking the time to leave a review. We are so glad to hear your mother has settled in so well at Mulberry Court.

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Review from Tom A (Son of Resident) published on 29 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into the home in February this year after being widowed, we as a family had not been able to visit with her altogether due to Covid restrictions. It was her 82nd birthday this week and the care home provided her with a lovely birthday cake made specially with her dietary requirements in
mind, they also provided us with a fabulous afternoon tea and held a family day so the other residents could celebrate with us and spend time with their families too. This was very appreciated as we as a family got to spend special time with my mum on her birthday and the staff were all very helpful and considerate in setting this all up for us. Much appreciated.

Reply from Steph Lawson, Sales Co-Ordinator at Mulberry Court

Thank you for your review Tom. Happy 82nd birthday to your mum! We are so glad that you enjoyed the Family Day.

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Review from Sue G (Daughter of Resident) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Mulberry Court have gone above and beyond for my parents since they moved in in December 2020. My dad has recently passed away and all the staff did an amazing job keeping him comfortable. They continue to support my mum and she is coping really well because of their support. As an aged
care nurse living in Australia, I have no doubt that I couldn't have looked after them better myself. Thank you Mulberry Court, I am so glad we chose your home.

Reply from Steph Lawson, Sales Co-Ordinator at Mulberry Court

Thank you so much for your review, Sue. It is so wonderful to read such happy comments and we appreciate your feedback very much.

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Review from I M (Son of Resident) published on 5 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at Mulberry Court has been so lovely. They welcomed my parents so warmly and are looking after them so well that my mind is completely at ease. Nothing is too much trouble and they are so friendly. I can't recommend them highly enough.

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Review from S H (Daughter of Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Mulberry Court, are very caring and see to my mother's needs with kindness and understanding. Her room is always clean and tidy with nice decorative touches, (cushions and throws etc) it is lovely to see how they take care to dress my mother appropriately and always remembers her love of
jewellery.

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Review from M B (Husband of Resident) published on 24 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are very welcoming when I visit my wife. My wife has now been at Mulberry Court for five and half months. She constantly comments on how much she likes her room and how lucky she is to be at Mulberry Court. She loves the carers who are looking after her. My wife has settled well and considers
Mulberry Court to be her home. As a family, we do not think that we could have found a better home for her.

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Review from V L (Niece of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facility. Excellent care. Fabulous staff.

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Review from Jackie W (Daughter of Resident) published on 28 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with the experience my mother has received here. She is well looked after and the staff cannot be faulted. There has been a worrying change of managers over the last year, which I hope has now been resolved. This home is on two floors and I do sometimes feel that the residents
upstairs can be overlooked when it comes to active stimulation. Overall I have no complaints at all - quite the opposite. I would heartily recommend Mulberry Court to anyone looking for a reliable home.

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Review from A T (Friend of Resident) published on 23 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Super friendly service. Very clean and welcoming. Staff polite and seemed happy to work there.

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Review from Julie B (Friend of Resident) published on 1 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

On my visit the home felt warm and welcoming and the staff were polite, friendly and helpful. A lovely home.

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Review from D L (Friend of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I went here to visit a friend. I had a look around and was impressed how clean and tidy (no smell) and staff greeted us politely.

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Review from Margaret D (Relative of Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had an open discussion about the resident's needs. The person carrying out the review had good knowledge of her medical and physical needs. She had first-hand experience of the resident with genuine concern for her welfare. We felt free to ask any questions, all of which were answered.
We are happy
with the care being given at Mulberry Court.

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Review from Denise P (Daughter of Resident) published on 9 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here nearly four years now. Still loving this place, 'home from home'. Mum is loved and cared for, all her needs are met. Myself and my siblings have complete confidence in the staff here. The home is clean and pleasant. Mum still enjoys many activities, from going into the village to have
a coffee and get her nails done, to the cinema, tea dances, and we are currently waiting to go to Windsor to enjoy a boat trip!

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Review from Val H (Wife of Resident) published on 1 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mulberry Court is a pearl in the sea of care homes.
My husband's interests and needs are always provided for by staff with the utmost professionalism, caring and cheerfulness.
There is a wonderful 'family' feeling about the home.
The managers always seem to go that extra mile to make sure the residents
are comfortable, safe and contented.
I have, as a result, a very stress-free life, as does my husband.
I have already recommended Mulberry Court to a friend whose mother in law has taken up residence.

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Review from Anna B (Daughter of Resident) published on 6 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mulberry Court is a very caring, friendly and compassionate home. My mother is much happier, less anxious and safer since she moved there three years ago. I am often humbled by the care I see being given to the residents.

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Review from Peta S (Wife of Resident) published on 26 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband needed respite care as we searched for a permanent home when he had been diagnosed with Lewy Body Dementia. The staff at this home were so kind and helpful at a very stressful time. In spite of being very busy, they always found time to talk with my husband and take him to the local newsagents
to buy his daily paper.

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Review from Jane M (Daughter of Resident) published on 12 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered Mulberry Court in early September 2017. I had maintained her at home with live-in care for six years. I was not sure what to expect. I can only say that Mulberry Court far exceeded my expectations. If you had asked me a year ago how mum would be in a care home, I would not have been
positive.


I have been astounded that my mother has not just survived but positively thrived in this home. She is more alert and engaged than she has been in two years. My mother, by the way, is turning 94 this June. They have taken her to the pantomime - we would not have attempted this. I cannot fault the staff- they are engaged and responsive and they take their lead from a stellar manager. The manager always goes, as do her staff, the extra mile. I am truly grateful for the peace of mind this gives me.

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Review from Phil D (Son of Resident) published on 6 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home and caring staff. Highly professional staff. Genuine care specialists for dementia residents and they are respectful and supportive of residents and their families.


Great communication and nice to know that your families are being cared for.

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Review from David P (Respite Resident) assisted by family/friend published on 9 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The staff were welcoming, polite and very helpful on the whole.
The general ambience of the home was very pleasant and homely.
There were only a couple of main meals I didn't care for but that was my own likes/dislikes. Medication was administered on time despite my pills being at irregular intervals.

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Current Review Score: 9.7 (9.655)

Overview of Review Score

The Review Score of 9.7 (9.655) out of 10 for Mulberry Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.655 for Mulberry Court is calculated as follows: ( (112 Excellents x 5) + (15 Goods x 4) + (12 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 142 Ratings = 4.655

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mulberry Court is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jul 2019

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 08 Sep 2025

Please call us to arrange a viewing and discuss your requirements.

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Awards / Recognitions (8)

Meet the Team (1)

Emma

Emma Cole

Job Title: Home Manager

Emma started working for The Fremantle Trust when she was 18 years old and began her career working as a carer at Farnham Common House. She rose through the ranks to Team Leader and was eventually asked to move to Mulberry Court where she was offered the role of Deputy Manager. At the end of November 2021, Emma was offered the role of Home Manager.

Throughout her time at the Trust, Emma has completed multiple training programs, including a BTech in Dementia Awareness, an NVQ Level 3 in Care and an L3 Leadership and Management Diploma. She is also currently doing her Level 5 Diploma in Leadership and Management for Adult Care.

Emma looks forward to many years promoting high standards of care and creating a happy, welcoming home for the residents of Mulberry Court.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mulberry Court to verify any information. View our terms and conditions. Mulberry Court has an Enhanced Service - more info.