Mossvale Care Home is a custom-built facility in Glasgow, specialising in high dependency needs, physical disabilities, Dementia Care and terminal illness.
Staff are experienced in risk management practice, taking pride in a safe and secure facility that is anti-discriminatory and earns the confidence of residents and their loved ones.
Scenic surroundings include views of a conservation area, while residents enjoy large open gardens and tasteful furnishings.
Owner: Care Concern Ayr
Person in charge: Margaret Wilson (Manager)
Local Authority / Social Services: Glasgow City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 61 Service Users
Registered Care Categories*: Dementia • Old Age
Admission Information: Ages 65+.
Single Rooms: 61
Rooms with ensuite WC: 61
Facilities & Services: Near Public Transport
Latest Care Inspectorate* Report on Mossvale Care Home: click here
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
The Review Score of 8 (maximum of 10) for Mossvale Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Mossvale Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.542 for Mossvale Care Home is calculated as follows: ( (15 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 24 Ratings = 4.542
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.414 Points relating to the number of positive Reviews for Mossvale Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 12.2 positive Reviews (61 registered maximum number of service users ÷ 5). 2 Reviews ÷ 12.2 Target = 0.164
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Mossvale Care Home has a Review Score of 8 (7.956) from 2 Reviews
Review submitted from a Postal Card by Alisdair B (Son of Resident) on Tuesday 20 June 2017. Relates to June 2017.
The first two weeks have gone well. Staff are very keen to help settle, taking dignified interest and encouragement to reminisce and show personal possessions in the room. Some confusions over laundry but all issues raised are addressed quickly.
Staff are genuine and caring.
How likely would you be to recommend Mossvale Care Home? Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review submitted from a Website Submission by Ann B (Daughter of Resident) on Tuesday 23 May 2017. Relates to February 2017.
As devastating as it is to have your mum in a nursing home, my mum couldn't be in a better place. She is thriving there. She lived alone and now has company, goes out on trips, and to tea dances. The staff are all wonderful, caring, and observant. The activity team is fabulous with activities to meet everyone's needs. My mum loves to be outside and she is taken for walks. I know that she is safe and being taken care of. The staff even take the phone to her when I call.
How likely would you be to recommend Mossvale Care Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
There are currently no Care Home Idol entrants who have performed at Mossvale Care Home