Barchester Lakeside Manor

La Rue de la Commune, St Peter, Jersey JE3 7BN
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9.6 40 Reviews
  • Barchester Lakeside Manor, Jersey
Set in beautiful grounds, Lakeside Manor is a luxurious home at Lakeside Care Village in Jersey.

Lakeside Manor offers residential, nursing and respite care as well as specialist Dementia care in smaller, boutique communities within the home. Care is delivered by highly trained professionals in comfortable surroundings that are both homely and welcoming.

The bedrooms are large and are all ensuite and invite residents to personalise if they wish.

The communal areas provide a variety of different environments for the residents to enjoy, varying from a restaurant-style dining room to the outside terrace.   

The home also has an onsite café which is stocked throughout the day with homemade cakes and treats. All friends and families are welcome to visit.

The philosophy is simple. Lakeside Manor wants everyone to enjoy life to the full and never lose sight of the individuality of the residents and treat them with dignity, privacy and respect while offering freedom of choice and as much independence as possible.   

Residents have freedom to choose what to do and when. There is always plenty of activity happening and the activities coordinator puts together a full 7 days a week programme which is adapted to suit the needs and wishes of residents.

Activities include quizzes, sing-alongs, reminiscence therapy, indoor games, art and craft, baking and wherever possible, trips out and about. The home also has a sensory garden and a lake where residents can spend time in the tranquil settings of Lakeside Village.
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Care Provided by Barchester Lakeside Manor

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £2000 – £2500
  • Self-Funded Residential Dementia Care: £2000 – £2500
  • Self-Funded Nursing Care: £2000 – £2500
  • Self-Funded Nursing Dementia Care: £2000 – £2500
  • RESPITE Self-Funded Residential Care: £2000 – £2500
  • RESPITE Self-Funded Residential Dementia Care: £2000 – £2500
  • RESPITE Self-Funded Nursing Care: £2000 – £2500
  • RESPITE Self-Funded Nursing Dementia Care: £2000 – £2500

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

The price(s) shown are provided by the care home. Contact Barchester Lakeside Manor for full pricing details and T&Cs.

Contact Barchester Lakeside Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Lakeside Manor to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sindy Gartshore (Senior General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • As you turn into Lakeside Village off the main Airport Road, Lakeside Manor is on the left.

Parking

  • There is ample parking at the front of the home

Barchester Lakeside Manor Reviews (40)

9.6

Barchester Lakeside Manor has a Review Score of 9.6 (9.594) out of 10, based on 14 reviews in the last 2 years.
Over all time Barchester Lakeside Manor has 40 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Barchester Lakeside Manor
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Total of 40, showing 1-20
Review from Alison G (Daughter of Resident) published on 2 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Lakeside Manor since September 2025. I am so impressed with the social, physical and mental health care my Mum receives. The atmosphere is very welcoming, afternoon activities are engaging and the staff are excellent. The building itself is lovely especially the patio
on a warm sunny day. It gives me such peace of mind knowing she is so well taken care of.
Reply from Sindy Gartshore, General Manager at Barchester Lakeside ManorDear Alison Many Thanks for your lovely feedback, which I will share with the team.
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Review from Carol L (Daughter of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother who passed away on 27th Jan 2026 has been a resident in Lakeside Manor Care Home for 3 1/2 years. The care she received from the staff was excellent and I will be eternally grateful to them giving me peace of mind as to the way they administered her care, nothing was never to much trouble
and I was always kept informed of any health issues she may have had, and lastly when it came to end of life care it was a pain free and peaceful end to life for my mother and were very kind and compassionate to me.
Reply from Sindy Gartshore, General Manager at Barchester Lakeside ManorMany Thanks for your lovely review of the home and your experience, it was a pleasure to care for mum, your kind words I will share with the team.
Kindest Regards
Sindy
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Review from L B (Daughter of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The surroundings are beautiful & calming for residents & visitors. Welcoming spaces & staff. Staff are friendly, caring & attentitive.
I am very happy with the care at Lakeside Manor
Reply from Sindy Gartshore, Senior General Manager at Barchester Lakeside ManorMany thanks for your lovely comments, I will share this with our team.
Thank you
Sindy
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Review from Howard W (Partner of Resident) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always feel welcome, staff fantastic.
Reply from Carol Reid, Home Administrator at Barchester Lakeside ManorThank you for your Review, we all appreciate your comments, Sindy and the Team are glad that you also feel welcome on your daily visits and we will pass this onto our Staff at Lakeside Manor.
Thank you again for the review.
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Review from Martin W (Husband of Resident) published on 31 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team have been looking after my wife for 6 months. She has advanced Dementia and I am very happy with the manner in which they care and manage my wife's condition. All touch points from Reception through care to nursing are excellent. The management are friendly and caring. Any clinical emergencies
are handled professionally and with the urgency they require.


The building and facilities are very clean and inviting and all visitors and family are treated to a five star service and welcome.


I sleep well at night knowing she is well cared for.

Reply from Carol Reid, Home Administrator at Barchester Lakeside ManorThank you for the wonderful review, which I will share with the team, and look forward to building and continuing the relationship you have with the home and improving further.
Kind Regards
Sindy
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Review from C M (Daughter of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff are lovely, caring and always willing to support and are extremely helpful helping mum try to help herself as much as possible. receptionists are friendly and helpful.
Would recommend to others
Reply from Carol Reid, Home Administrator at Barchester Lakeside ManorThank you for your review, we are so pleased you are happy with the service that is provided, we will share this with our team. thank you
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Review from J A (Wife of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We looked at homes for my husband in Feb 2025. Lakeside we found to be the most friendly, inclusive and welcoming from the moment we walked in and still find this so, from the admin and reception staff to carers, nurses & hospitality and activities staff. We take our young grandchildren in frequently
and staff & residents are welcoming and kind to them. The meals & snacks provided always look and taste very good and hospitality staff so helpful.
The biggest critism I have is that despite all my husbands clothes being labelled with his name he is often wearing clothes that are not his. It would also be helpful if any changes were communicated to relatives and reasons such as for moving residents out of the reception areas.
Overall very happy
Reply from Carol Reid, Home Administrator at Barchester Lakeside ManorThank you for your kind review, we do however aim to improve the situation that you have added in your review.Kindest regards
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Review from K N (Daughter of Resident) published on 31 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident for a couple of months and she has settled really well and appears to be happy. All the staff are very kind and nothing is too much trouble. The new manager
Reply from Carol Reid, Home Administrator at Barchester Lakeside ManorThank you for the lovely review, we are so glad that Mum has settled well into her new home, It is a pleasure to welcome you to our familyBest regardsSindy
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Review from F L (Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love my peaceful days now. The staff are the best of people. They always smile. I love my life and its because of the home.
Reply from Sindy Gartshore, Senior General Manager at Barchester Lakeside ManorThank you for your feedback I will share this with the team, and it is our pleaseure to look after you and support you.
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Review from J S (Resident) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love this home. I have lots of people who care about me. We have outings to the sea and I went for coffee yesterday. Staff are kind.
Reply from Sindy Gartshore, Manager at Barchester Lakeside ManorThank you for your kind comments and we will continue to do our very best and as a team we love to experience these days with our residents.
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Review from J O (Son of Resident) published on 3 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother receives exceptional care from Barchester Lakeside Manor and she is very happy in her new "home".
Reply from Rosie Goulding, Home Manager/RGN at Barchester Lakeside ManorThank you for taking the time to review our care home and I am pleased that you are happy with our care.
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Review from Caroline L (Daughter of Resident) published on 9 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Lakeside since 2023, naturally, it was the next necessary step for my mum's safety and well-being, thank goodness we were offered a place, it was life-changing for all of us!
My mum is always clean, well-presented, in her own clothes, well fed and cared for. Regular phone calls with
updates on health, activities and any questions. My dad visits almost daily and is always treated with kindness and respect, never being made to feel in the way.
The Registered Manager is so professional, warm-hearted, friendly and caring individual, she immediately put us at ease and really cared about our family situation. She was so compassionate when discussing how exhausting it had been having her at home 24/7 even though she had properly heard it so many times!
The staff are extremely well trained, offer person-centred care and are always supportive, our family will never be able to thank them enough.
Reply from Rosie Goulding, Home Manager/RGN at Barchester Lakeside ManorThank you for taking the time to review our service. It is a pleasure to be part of your mum's life. We love to see your dad and mum eating lunch together as they have done for so many years.
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Review from Fiona S (Daughter of Resident) published on 3 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has only been a resident since April 2024 but within a couple of weeks, every member of staff knew her name and knew my name too. Everyone is very attentive and welcoming. Any issues are immediately resolved.
Reply from Rosie Goulding, Home Manager/RGN at Barchester Lakeside ManorThank you for taking the time to review our service and I am pleased that you find our service is friendly and supportive.
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Review from Geraldine E (Relative of Resident) published on 2 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The lady staying here is very happy and loves it here. I visit every day and everything here is excellent. The activities here are also excellent but I guess you can never have too many. We (friends/relatives) feel very assured that the lady is safe and well cared for in such a lovely place. Like a
posh hotel.
Reply from Rosie Goulding, Home Manager/RGN at Barchester Lakeside ManorThank you for your review and kind words, I will share this with our team.
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Review from C M (Daughter of Resident) published on 20 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Three members of staff, in particular, are friendly, professional, caring and loving to residents. Very reassuring to me. Things do change a bit when the three aren't on the floor.
Reply from Rosie Goulding, Home Manager/RGN at Barchester Lakeside ManorI am pleased that you find our service is professional and friendly and thank you for taking the time to write a review.
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Review from A D (Daughter of Resident) published on 17 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, Mum's time at Barchester Lakeside Manor has been a good experience. It took her a while to settle but we were assured this was all perfectly normal behaviour. The staff have been nothing but patient, caring and very understanding of both Mum and myself as we adjusted to her living at Lakeside.
Mum thrives in this environment and the staff clearly love her.
Reply from Rosie Goulding, Home Manager/RGN at Barchester Lakeside ManorThank you for taking the time to provide your thoughts on our service and I will share your kind words with the team. It is greatly appreciated and a pleasure to provide care for your family member.
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Review from S T (Daughter of Resident) published on 13 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is very well cared for at Barchester Lakeside Manor. The staff are so kind. The facility is bright, clean and welcoming. Mum's clothes are always clean, her hair is washed and sometimes styled. There are daily activities, including live music which Mum loves.
Reply from Rosie Goulding, Home Manager/RGN at Barchester Lakeside ManorThank you for taking the time to review our service and I and my team are so very pleased that you are happy with your mum's care.
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Review from Carol G (Daughter of Resident) published on 13 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepmother had been a resident for sixteen months, during which time she had the best care I could have hoped for. The staff are amazing and the senior manager was ever the caring professional when my stepmother passed away unexpectedly one morning. In the sad event that anyone needs to find a care
home placement, if they can be accommodated at Barchester Lakeside Manor they will be in good hands.
Reply from Rosie Goulding, Home Manager/RGN at Barchester Lakeside ManorThank you for taking the time to provide such kind words, especially at such an emotional time. It was and always will be an honour to provide care for such a lady.
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Review from Ray W (Stepson of Resident) published on 25 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good, no problems.
Reply from Rosie Goulding, Home Manager/RGN at Barchester Lakeside ManorThank you for taking the time to review our care home. We are very grateful for feedback on our services and we will share your comments with the team.
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Review from L M (Daughter of Resident) published on 3 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff are friendly, caring and always helpful. There is always something for the residents to do and enjoy. There seems to be a lot of thought that goes into the activities. I like the fact that the staff know all the residents' names and they treat them with respect.
Reply from Rosie Goulding, Home Manager/RGN at Barchester Lakeside ManorThank you for taking the time to provide feedback on our home and I will share your comments with the team. If there is anything we could do to improve our services, please do let me know.
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Current Review Score: 9.6 (9.594)

Overview of Review Score

The Review Score of 9.6 (9.594) out of 10 for Barchester Lakeside Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.744 for Barchester Lakeside Manor is calculated as follows: ( (124 Excellents x 5) + (38 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 164 Ratings = 4.744
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Barchester Lakeside Manor is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

* States of Jersey Health and Social Services Department is responsible for the registration and inspection of social care services in Jersey.

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (6)

Sindy

Sindy Gartshore

Job Title: Senior General Manager Joined: 2025

Hello, my name is Sindy and I am the Senior General Manager at Lakeside Manor Care Home.
Welcome to our website.
I have been working in the Care Sector for over 25 years and now call Jersey my home.
Originally from St Andrews in Scotland, I am a Registered nurse and worked for the NHS in acute Medicine until I moved to Jersey with my family.
I have had many years of extensive experience in both Nursing and Care home management in both Jersey and the UK and continue to pride myself as being committed to providing excellent Nursing and Dementia care as well as Residential care.
It is my privilege to join the amazing team at Lakeside Manor and look forward to welcoming you to our lovely home.

Tania

Tania Costa

Job Title: Deputy Manager Joined: 2017

Hello
My name is Tania.
I gained my nursing degree in Portugal and have worked in a variety of care settings including Care Homes, Community Services, and Intensive Care. I have worked at Lakeside Manor since 2016 and I believe in delivering a high quality of care here at Lakeside Manor. I believe that we can make a difference for people and encourage all our residents to be independent giving assistance where necessary in order for them to meet their daily needs.

Carol

Carol Reid

Job Title: Administrator Joined: 2007

Hi, my name is Carol and I have worked at Lakeside Manor since it opened 7 years ago, I previously worked at Lakeside care Home and was part of the opening team when Lakeside Manor opened. I was recently promoted to Administrator and I am always available to offer my assistance with any questions that you may. I look forward to meeting you.

Patricia

Patricia Costa

Job Title: Team Leader/Speak up Champion/Dementia Champion Joined: 2018

My name is Patricia Costa, I am a SHCA Team Leader/ Speak Up Champion/Dementia Champion on Memory Lane (Dementia Unit).


I believe I have the vision and courage to create a world that ignites the human spirit and gives voice to those without voice. I also have the passion to show the beauty and the possibility that lies within each and every person.


I am originally from Madeira I have been living in Jersey since 1995. Patricia has an NVQ level 3.


I also believe I am very caring for a person with dementia and is acutely aware of their family’s circumstances.

Jenna

Jenna Stuchfield

Job Title: Activities Coordinator Joined: 2021

Jenna is the activities coordinator at Lakeside Manor.


She develops and plans activities, outings and events.


Jenna believes that encouraging the residents to be as active as possible is essential to maintain good physical and mental well-being.

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Paulo Da Silva

Job Title: Head of Maintenance Joined: 2014

My name is Paulo I have been working at Lakeside Manor since January 2014 I started working at Lakeside Manor as a Care Assistant and I then worked my way up to my current post, I am from Funchal – Madeira and have lived in Jersey for nearly 10 years, my hobbies are current affairs and computerised games.

Frequently Asked Questions about Barchester Lakeside Manor

What types of Care is Barchester Lakeside Manor registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Lakeside Manor have?

There are 66 Single Rooms.

What are the Facilities & Services at Barchester Lakeside Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Lakeside Manor to the centre of Jersey?

3.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Lakeside Manor to verify any information. View our terms and conditions. Barchester Lakeside Manor has an Enhanced Service - more info.