The Ashton Care Home

John Street, Hinckley LE10 1UY
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9.8 70 Reviews
  • The Ashton Care Home, Hinckley
The Ashton Care Home is a private nursing home situated in the picturesque town of Hinckley, Leicestershire.

In addition to nursing care, The Ashton provides specialist dementia care, residential care, respite care and day care.

With 72 suites over three floors, all rooms and interiors are large and airy, designed for comfort and living. The home also has private and secured landscaped gardens.

As continuing healthcare specialists, the team at the Ashton are highly experienced and dedicated to providing a holistic approach to care and a friendly, personal service to residents.

The Ashton was recently rated 'Good' by the Care Quality Commission in October 2016.
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Care Provided by The Ashton Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1350
  • Self-Funded Residential Dementia Care: £1300 – £1350
  • Self-Funded Nursing Care: £1400 – £1450
  • RESPITE Self-Funded Residential Care: £1300 – £1349
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1350
  • RESPITE Self-Funded Nursing Care: £1400 – £1450

These prices are only a guideline, please contact The Ashton Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Gurpreet Hundal (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (72)
  • Single Rooms with Ensuite Wet Room (72)

Parking

  • Parking is available on site.

The Ashton Care Home Reviews (70)

9.8

The Ashton Care Home has a Review Score of 9.8 (9.777) out of 10, based on 18 reviews in the last 2 years.
Over all time The Ashton Care Home has 70 reviews.

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Reviewer Connection to The Ashton Care Home
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Total of 70, showing 21-40
Review from Eileen H (Wife of Resident) published on 26 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since coming to The Ashton my husband has done so well, with the good help of everyone he has come into contact with. I have respect for the manager, who is very approachable and a caring person, the nurses and carers who take care of him, and all staff. Since being there he has been encouraged to get
out of bed, take part in the activities and has sat in the garden. He is very settled and I would recommend this care home to anyone.
Reply from Jack Titterton, Manager at The Ashton Care Home

Thank you for your kind review! It was our pleasure to support you and your family!

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Review from H F (Stepdaughter of Resident) published on 19 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We contacted The Ashton Care Home in desperation as we were at a critical point with my step mother's declining health. My husband and my father visited the home at 10 am on Wednesday 29th March and were greeted with total empathy and care. Having explained the current situation at my parent's residence,
the manager quickly made the decision to get a room ready as soon as possible and was at the house by 11 am to assess my stepmother's needs, advising my husband that he will gain more information from her Doctors and he will be in contact as soon as possible. He contacted us within one hour to let us know we can take her in when she is ready, we were already very impressed. Ashton Care Home sent two ladies to the home to help with the distressing aspect of my stepmother going into their care home and I cannot speak highly enough of them and the manager, we are totally wowed and blown away by their professionalism, empathy, kindness and the natural care they have shown. Thank you.
Reply from Jack Titterton, Manager at The Ashton Care Home

Thank you so much for your kind review, I will share this with the team. Thank you.

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Review from Maureen F (Resident) assisted by family/friend published on 14 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like the staff, very happy with the home. They are all caring and look after me well.
Reply from Jack Titterton, Manager at The Ashton Care Home

Thank you for your kind review! It is our pleasure and we are lucky to have such wonderful people here!

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Review from Stewart L (Son of Resident) published on 1 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum left The Ashton when it was in special measures and was in some chaos, she has now returned and the home is very different. The staff are excellent and very clean and she is back with her friends. I would definitely recommend it.
Reply from Jack Titterton, Manager at The Ashton Care Home

Thank you for your kind words. We really appreciate your review and love that Mum has returned home with her friends.

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Review from Alex G (Daughter of Resident) published on 31 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to The Ashton Care Home the first week in January. The staff are very caring and nothing is too much trouble. Mum has a beautiful room with access to a patio area and the food is excellent and after many years she is finally putting on weight. I was really impressed with the facilities
and staff when I visited and Mum seems so much happier being in The Ashton. I would highly recommend.
Reply from Jack Titterton, Manager at The Ashton Care Home

Thank you for your kind words, Alex. It is a pleasure to support Mum here at The Ashton.

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Review from Marie S (Daughter of Resident) published on 30 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The respect, care and compassion shown by all staff to my mum in her final days could not have been better. Her sudden physical deterioration took us all by surprise, but the staff could not have been any more attentive to her needs and she was treated with dignity throughout. Additionally, myself and
other family members stayed 24/7 by Mum's bedside for six nights and seven days, we too were supported at all times. As a family, we would recommend The Ashton Care Home without any reservation. It truly is a special place, a home from home. Thank you.
Reply from Jack Titterton, Manager at The Ashton Care Home

Thank you for your kind words. These have been shared with our staff who really appreciate your feedback. It was our absolute pleasure to support your mum and family. Thank you again for taking the time to complete this review. All our best from everyone at The Ashton.

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Review from Joanna C (Daughter of Resident) published on 3 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother, suffering from advanced Alzheimers dementia, arrived at The Ashton care home after two traumatic months of being in and out of hospital. The Ashton became an oasis in the desert! The staff could not have been more caring or attentive to Mum's needs. Her room was bright and sunny, overlooking
trees and green spaces and everywhere was spotlessly clean. Sadly, Mum passed away after three weeks - this was expected. Even through this sad time, we were supported, as a family, with kindness and consideration by all members of the team. In death, my mum was given respect befitting the life she led. I would wholeheartedly recommend The Ashton care home.
Reply from Emma Weston, Manager at The Ashton Care Home

Thank you so much for taking the time to write a review. As the home manager and on behalf of all the staff here; I am truly humbled and touched by your comments; your mother was a wonderful lady and it was a privilege to know her. The Ashton will always remember your mother and we would like to extend our hospitality to you and your family; and as with all those we have loved and lost, families and loved ones are always welcome here, as part of our extended Ashton community. Thank you again. We wish you all the best for the future.

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Review from David F (Friend of Resident) published on 8 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very welcoming experience meeting such kind and considerate staff.
Reply from Emma Weston, Manager at The Ashton Care Home

Thank you for your feedback and for the kind words. All the staff here will really appreciate you taking the time to submit a review. I am really pleased you enjoyed your visit and we hope to see you again soon.

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Review from Jill D (Wife of Resident) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was recently transferred from hospital to The Ashton Care Home for palliative care. All of the staff couldn't have been more friendly and welcoming, not only to my husband but to his family and visitors too. Knowing he was secure and surrounded by caring staff who treated us all with dignity
and respect, was so comforting during what was an incredibly difficult time. Thank you so very much we won't ever forget.
Reply from Emma Weston, Registered Manager at The Ashton Care Home

On behalf of the Ashton Care Home, I'd like to thank you sincerely for your lovely words. I know this will mean a lot to all the staff who cared for your husband and that we were able to offer security, dignity and respect. Although we only knew your husband for a short time, he will always be fondly remembered here at the Ashton. We would like to wish the family all the best for the future and of course you are always welcome here at the Ashton.

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Review from S Z (Daughter of Resident) published on 21 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy and relieved to have Mum in the Ashton care home, where she is safe, secure, well cared for and content. She is well looked after by the friendly, professional and endlessly patient staff. We are made to feel part of the Ashton family, where Mum is a valued member, always treated with
respect and great care. The whole team are to be congratulated on their magnificent efforts.
Reply from Emma Weston, Manager at The Ashton Care Home

On behalf of the Ashton care home, I would like to say a big thank you for your kind words and for taking the time to write a review. I am so pleased to hear that you are happy with the care your mum is receiving and we are always available to talk, should you have any queries or questions.

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Review from Lynn F (Daughter-in-law of Resident) published on 19 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter and I were lucky enough to have visited a friend at the Ashton several times before my in-laws moved in, during the pandemic. Whilst their stay so far has been far from normal for us, it has been reassuring to know that our relatives are safe and being well looked after. The staff have been
kind and helpful and we are looking forward to having more unrestricted visits in the future.
Reply from Emma Weston, Home Manager at The Ashton Care Home

Thank you for your kind words and feedback. I am pleased to hear that you are happy with the care your loved ones are receiving at the Ashton and I know how much this feedback will mean to the staff and residents here. Please do let us know if you ever have any queries, questions or concerns that we can help with.

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Review from Donna B (Friend of Resident) published on 14 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Ashton, what a beautiful place and the staff are so very welcoming and caring - just the place you want your loved ones to be at, in later life. The management team were very professional, very caring for everyone that was there, everything they dealt with was done with the utmost care and attention
to the people concerned. Fantastic - that’s all I can say. People who actually look after your loved ones like they should be looked after, they treat people with dignity and that matters. Well done - keep up the very hard work that you do.
Reply from Emma Weston, Manager at The Ashton Care Home

Thank you so much for taking the time to offer feedback. The team and residents here welcome and enjoy reading such lovely reviews and I am so pleased you found the home welcoming and caring. We look forward to you visiting us again in the near future and if we can ever assist with any queries or questions, please just let us know.

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Review from Julie T (Daughter of Resident) published on 13 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came into the Aston in March 2020 as the country went into lockdown. Although we couldn't visit, we were able to talk to her through the railings. She is happy and the carers are doing a fantastic job looking after the residents. Mum enjoys the food and has no complaints.
Reply from Emma Weston, Manager at The Ashton Care Home

Thank you so much for providing a review about the home, it is fantastic to hear that you are happy with the care and the service. If you have any concerns in the future, please let us know.

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Review from Alison D (Daughter of Resident) published on 13 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has severe mobility problems due to long-standing hip arthritis, but good mental capacity, although, in his 90’s, he’s a little forgetful. He moved to The Ashton in January 2019, having lived with us for 16 months and previously independently in assisted living. Like many, he was reluctant
to move but recognised that we could no longer manage all his needs. He took a long time to settle, not helped by lockdown, but the staff have always been very patient and kind with him and he is now contented, particularly enjoying the meals and coffee mornings. He has never been one for group activities like quizzes or crafts but recently has enjoyed some outings. I appreciate the way the staff are always approachable and keep me informed of any particular needs or changes to Dad’s care. The manager has gone out of her way to get to know the relatives, with regular online team meetings and made visiting more flexible within the current regulations, which is much appreciated.
Reply from Emma Weston, Manager at The Ashton Care Home

Thank you for your kind comments. I am really pleased to hear that you are happy with the care and support your father receives here at the Ashton. Please do not hesitate to let us know if you ever have any concerns in the future.

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Review from L P (Daughter of Resident) published on 6 December 2021 Submitted via Website • Report
Overall Experience 1.0 out of 5
Very understaffed and undertrained nursing home, where the residents are the ones that suffer! Standards have been dropping consistently to dangerous levels. Medication is often not given on time and care plans are not detailed enough for bank nurses to use.
Reply from Emma Weston, Manager at The Ashton Care Home

It is saddening to receive a review like this and of course we are disappointed to hear of your dissatisfaction with the service at the time your loved one lived here. As the new Home Manager of the Ashton, I unfortunately never had the opportunity to meet you or your relative. The Ashton has a brand new management team and structure in place and we would like to reassure you that our residents needs are paramount and we have a commitment to ensuring person-centred care. If you would like to discuss any of the issues you raised in your review, please do not hesitate to contact the management team at the home directly.

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Review from G H (Son of Resident) published on 22 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Approachable.
Informative.
Helpful.
Good relationship with Mum.
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Review from Roger L (Son of Resident) published on 9 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went into the care home in March 2020, just prior to the 1st lockdown. Initially, she was unhappy about having to go there. Prior to that, she had lived on her own (in sheltered accommodation) and been very independent. However, severe deterioration of her health meant she needed more care,
and The Ashton seemed to offer that. Mum started to accept that being in there was best for her; this came about because of the excellent support of the staff. With Covid, we were unable to visit (although we spoke on the phone), and it was the efforts of the staff that really brought her around. She is now very happy there; she often comments on the great staff, the food, and the general care of the staff. For us, this is a great relief, and in turn, we are very happy that she is content there.
Reply from Sophie Lawrence, Administrator at The Ashton Care Home

Hi Roger, thank you for such lovely words.
We are very pleased that your mother has settled in so well since being with us last March.

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Review from Emma J (Granddaughter of Resident) published on 2 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandad is currently a resident at this care home. He initially went for a 2-week respite stay to give my parents a well-deserved break, but we were so impressed with how my grandad had settled in and started to improve and thrive, we made the decision for him to become a full-time resident, which
wasn’t the initial plan but it just felt like the right thing to do for him and was like home from home. The staff are lovely and so attentive, my grandad doesn’t usually like to be surrounded by strangers but he was happy and comfortable with all the staff from day one. He’s been given a new lease of life and the staff give him so much time and attention. They have been so helpful and taken care of things for my mum and us as a family so she or we don’t have the extra stress, they have sorted out medication, contacted his doctor/memory clinic to correct all the mistakes that have been made previously. They're looking after my grandad but also looking after us. Thank you.
Reply from Sophie Lawrence, Admin at The Ashton Care Home

Thank you so much for your kind words. We are so glad your granddad has settled in well and enjoys it here at The Ashton.

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Review from M S (Daughter of Resident) published on 16 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum spent the last few years of her life as a permanent resident in The Ashton. My sister and I cannot fault the care and attention she received. She was happy, content and enjoyed the chats and giggles with the carers and other residents. The care home was clean, fresh and welcoming, and nothing was
too much trouble. The Ashton organised activities daily, outings and even brought Mum to my house when I held a charity coffee morning. Nothing was too much trouble.
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Review from C T (Daughter of Resident) published on 16 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother and father both resided at The Ashton Care Home. My father had dementia, and my mother was in bed most of the time due to various ailments. The staff were kind and considerate. My mother could be quite difficult, but they treated her with dignity, particularly during the last few weeks of
her life. The family was kept informed of all their care needs. There was always a warm welcome from all staff both carers, admin and domestic. Unfortunately, both my parents passed away last year. My father died in hospital, and my mother at The Ashton. In her last weeks at the homes, carers went out of their way to make my mother comfortable.
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Current Review Score: 9.8 (9.777)

Overview of Review Score

The Review Score of 9.8 (9.777) out of 10 for The Ashton Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.777 for The Ashton Care Home is calculated as follows: ( (173 Excellents x 5) + (37 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 215 Ratings = 4.777
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Ashton Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 May 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 13 Oct 2025

Please do get in touch to discuss your care arrangements and to arrange a tour.

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Awards / Recognitions (1)

Meet the Team (1)

No image found

Preet Hundal

Job Title: Registered Home Manager Joined: 2024

Preet is happy to answer any queries or questions you may have.

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