The Ashton Care Home

As a family, we are really pleased with the care that mum has received whilst residing at The Ashton. There's plenty for mum to do (mental and physically) and she's free to make her own choices from the schedule. The food is also perfect with lots of choice and her room is always spotless. The staff are also attentive, compassionate and always wear a smile. We are confident that mum is getting the best of care in a safe and friendly environment.

All this, her family will always be grateful for. For all the right reasons you don't forget a place like 'the Ashton'.

We as a family are very pleased with how Dad has settled into The Ashton Care Home. Everyone is very kind and caring. Dad enjoys all of the meals and has a very comfortable room.

Meet individual needs.

Although my son is not in the right place for his needs he has interacted more here with everyone then he has anywhere else.

Mum was in three weeks respite. She enjoyed it very much. The care home made sure that she ate her meals and drank her vitamin drinks. She came out looking do much better. She also enjoyed the singing and the company. Looked after very well.

Very caring and professional for time my dad was in the home.

Excellent Care Home.

Only main thing's rooms not cleaned very good.

Very pleased with the home.

My wife was at The Ashton for four weeks for care to build her up. She felt very safe and happy with her treatment, she put on weight and is stronger now.

Well done to all staff.

My brother is not the easiest person but staff have involved him in activities that others have never been able to do. He goes to coffee mornings and staff have even got him out of the building not just his room - this is massive thank you.

My husband and I, plus 10-year-old grandson, attended the Christmas concert last December. We all enjoyed the experience and would like to congratulate the staff on the inclusive nature of the entertainment. Well done!

My long-term partner came to the home approximately 2 months ago. She has had excellent care since arriving as she has an extremely rare illness called Progressive supranuclear palsy (PSP). They know how to cope with her needs. Overall to date, all has gone well.

Every time I visited my dad always seemed as comfortable and content as was possible in his situation. I was always greeted by friendly and attentive staff who were doing a difficult job very efficiently.

My mother moved in about six months ago. My wife and I are always impressed by the caring way not just my mother but other residents are treated. We are very impressed by the amount of activities, shows and trips out that are organised. The staff always contact me if they have any concerns, be it health or behaviour.

Could not have been more pleased with the staff that looked after Mom. In her few days, they could not do enough for Mom and our family. Thank you so much to you all.

My father, who suffers from Alzheimer's/Dementia, arrived at Ashton Court, having spent over 3 months in hospital in Cornwall. During the out-of-region hospital discharge and transfer process we had excellent support from the Ashton Court Deputy Manager whose help is very much appreciated. Since arriving at Ashton Court, Dad has settled in wonderfully and is very much being treated as the individual he is. The team looking after Dad are great and many family members have been able to visit him since his arrival. Dad's room has very good facilities and is spotlessly clean. As others have said, when we visited Ashton Court for a tour we were very impressed by the evident care shown by the carers and management. After many stressful days with Dad being in hospital, so far away, we can finally relax in the knowledge that he is in a quality care home, nearby and in safe hands.

My dad moved into The Ashton Care Home in March 2023 following several falls and hospital stays, and we all knew that the time had come for him to have 24-hour care and that it was too dangerous for him to live alone at home anymore, despite daily visits from us and district nurses. We were getting increasingly worried about him being alone at night and in the early mornings, as this was when he inevitably had his falls. He has been given the most marvellous care since he moved in, with a beautiful room looking out onto a little garden view, fabulous food and kindness in every aspect from the wonderful staff and management. There is a wonderful opportunity to join in with all sorts of events and trips at The Ashton, should he wish. When asked recently at his sixth monthly care review if there were any ways they could improve his care, he replied, "It isn't possible! You are all wonderful!" I think that speaks for itself!