Review from P M (Partner of Resident) published on 29 May 2020
Submitted via Postal Card • Report

Overall Experience

My partner was always treated with respect and dignity. We felt it was like being in a big family. All the staff were lovely and caring.

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Review from R P (Daughter of Resident) published on 19 May 2020
Submitted via Postal Card • Report

Overall Experience

The Ashton Care Home is a wonderful place. My dad was a resident with them for the last four months of his life. The staff were always incredibly kind, treating Dad with dignity and respect and would often make time before their shifts officially started to pop in and have a chat with him. As a family,

we were made to feel very welcome and enjoyed lots of the varied activities arranged each week, building some lovely final memories. It really is a 'home from home', and we can't thank them enough for what they did for Dad.

Reply from JOANNA WILLIAMSON, Business Support Manager at The Ashton Care Home

Thank you Rachel for your kind words - the staff love to feel appreciated, we all work very hard to ensure all of our residents are given the best quality of care.

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Review from Lynn H (Niece of Resident) published on 6 April 2020
Submitted via Website • Report

Overall Experience

My Aunt was resident at the Ashton for a number of years prior to her recent death. I cannot thank or commend the staff enough for the care that they gave her, particularly at the end of her life. She was safe, comfortable, nursed and cared for to the highest standard.
The relatively new management

team are demonstrating strong leadership, reflecting in a more stable staffing position and highly qualified nursing staff.
The environment is well maintained by the inhouse maintenance team and housekeeping staff who are themselves part of the social fabric and daily life of the residents. Entertainment for residents is of a high standard.
As a relative, I felt welcome and well communicated with.

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Review from T C (Wife of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience

My husband goes to Ashton 3 times a week for respite care for 5 1/2 hours each day.

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Review from Jane S (Daughter of Resident) published on 12 December 2019
Submitted via Postal Card • Report

Overall Experience

My mother spent 2 and three-quarter years in The Ashton prior to her death in September 2019. We were always extremely satisfied with the care that she received and she was always treated with respect, affording her the dignity she deserved. The love and care in her final few weeks was overwhelming.

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Review from P L (Son of Resident) published on 29 October 2019
Submitted via Postal Card • Report

Overall Experience

Satisfactory environment and care regime sufficient for my relative's present and immediate future needs.
Welcoming and assistive staff, who, importantly, are responsive and approachable to the individual needs of the resident and their families.

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Review from Malcolm F (Brother-in-law of Resident) published on 25 January 2019
Submitted via Postal Card • Report

Overall Experience

My brother-in-law has been a resident for a short while after moving from another home. His sister, brother and I visit twice yearly and on our recent Christmas visit you kindly hosted a meal for us all. It was a warm private occasion wonderfully presented and prepared with friendly attentive service.

He is more settled, healthier and more himself. Well done.

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Review from Colin N (Brother of Resident) published on 18 January 2019
Submitted via Postal Card • Report

Overall Experience

My sister and her husband and I visited my brother yesterday, 15th December 2018. He has been in Ashton Care home for just over a year. Although greatly affected physically by his many years with multiple sclerosis, he still has good use of his mental abilities, unlike most residents in care homes.

At first, he was depressed and miserable. Gradually, especially as the staff adjusted to a younger resident who needs considerable help physically yet still knows his mind and still has considerable mental abilities. My brother has become much happier, greatly helped by becoming involved in the various activities. The weather forecast for yesterday had been grim so my brother had arranged for the four of us to have lunch together in a small dining room. We were fed and looked after extremely well! I was very impressed by the genuine affection the staff showed my brother, he was the happiest I have known him since he first went into residential care many years ago. We are a scattered family: my many grateful thanks to the staff at Ashton.

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Review from Julian B (Son of Resident) published on 6 August 2018
Submitted via Postal Card • Report

Overall Experience

My Dad who is suffering from Dementia and Parkinson's came to Ashton from hospital due to a fall at home, he had been bed bound for about a month.
After arriving at The Ashton he was out of bed and walking aided by a carer. As weeks went by he was walking unaided trying to feed himself.
He has come

on in leaps and bounds.
The staff have been brilliant helping my Dad every step of the way.

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Review from Claire S (Daughter of Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience

My dad went into The Ashton Care Home for end of life care on 6th April 2018 from the hospital. The room and care was lovely. Food looked fantastic although dad didn't eat much, you could make your own teas and coffees.

When you walked around everyone talked to you. Dad was very comfy on his last

day and the carers were in every half hour. I can't thank the staff/carers enough for the excellent care they gave to our dad. The head nurse was amazing and worth her weight in gold. Other rooms looked amazing and was just like a home from home.

I would give The Ashton Care Home 20/20 - this place is fab, thank you x

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Review from Sally H (Daughter of Resident) published on 19 March 2018
Submitted via Website • Report

Overall Experience

Quality of care seems to have deteriorated in the past 2 years but the fees have increased by 10% last year and 13.5% this year!

Reply from Joanna Williamson, Office Manager at The Ashton Care Home

Hello Sally, we’re sorry to hear you feel this way. Our team’s prime objective at The Ashton is excellent care and support for all of our residents, and our Home Manager would be more than happy to arrange a meeting with you to talk through your concerns.

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Review from Kim B (Daughter of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience

I highly recommend The Ashton. My mother is treated with kindness and respect and although a very private person with different health issues - her life is fuller than it would have been had she remained in her own home.
She is very well cared for and activities are sensitively arranged to reflect

her interests as much as possible. The staff are very supportive not only to my mum but also to myself - I could not wish for a better place for my mum to be.

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Review from Graham B (Son of Resident) published on 6 March 2017
Submitted via Postal Card • Report

Overall Experience

We are very pleased with The Ashton Care Home. We live 300 miles away now and so visit at irregular times. We have always found mum clean, tidy and well presented and is happy as her condition will allow her to be. Staff are always happy to help and spend time talking to mum. It gives us peace of mind

that mum is safe and protected when we can't be there.

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Review from Julie D (Daughter of Resident) published on 14 February 2017
Submitted via Postal Card • Report

Overall Experience

I have found the staff and carers at this home to be very caring and show a great deal of warmth and compassion in their roles. The home itself is lovely and has a real 'home from home' feel to it. The carpets on the first floor could do with replacing as they are very stained in places - but the rooms

themselves are of a very high standard and very clean. My mother has been a resident here since August 2016 and I would not have her anywhere else.

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Review from Michael M (Friend of Resident) published on 9 February 2017
Submitted via Postal Card • Report

Overall Experience

In March 2016 she lost the use of her legs and went to hospital who looked after her splendidly. She had to be moved on and the doctor decided that The Ashton was the best to be had. Sadly on 30th August she died at the age of 96. The Ashton has been superb. You ask for "value for money" the staff are

supremely honest- not a penny went.

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Review from Michelle B (Daughter of Resident) published on 9 February 2017
Submitted via Postal Card • Report

Overall Experience

Dad unfortunately only stayed at the Ashton for a short time, but was made to feel very welcome. The care and attention was second to none and the staff were amazing.

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Review from Robert E (Son of Resident) published on 8 February 2017
Submitted via Postal Card • Report

Overall Experience

I have been extremely impressed with the facilities, the professionalism and compassion of the nursing and caring staff and the orderly manner in which the home is run and organised.

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Review from J S H (Cousin of Resident) published on 8 February 2017
Submitted via Postal Card • Report

Overall Experience

We know that our relative gets the best possible care at The Ashton. Everyone who works there is always willing to help in any way to make his life good.

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Review from Kaye O (Daughter of Resident) published on 25 January 2017
Submitted via Postal Card • Report

Overall Experience

My mother has lived at The Ashton for more than 12 months, she has dementia and lives on the nursing floor. I feel that she is as happy as she would be anywhere with her condition. She has attached herself emotionally to most carers who are now her family too. This is fine as they now do more for her

than I am able to. Whilst being expensive they do go the extra mile, for instance, a shopping trip on mum's birthday with residents in The Ashton's wheelchair minibus was wonderful. A day to remember for mum and myself.

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Review from Elizabeth E (Daughter of Resident) published on 25 January 2017
Submitted via Postal Card • Report

Overall Experience

The Ashton is an excellent care facility in my opinion. The staff are all well trained. At the times I have visited my dad, they appear to be very caring and supportive. Nothing is too much trouble for them.
The office staff are excellent and very helpful. Again, nothing is too much trouble, however

great or small. The girls on reception are always cheerful, helpful and willing to assist me and the activities director always seems to have plenty of good ideas for activities for the residents. Overall, a very caring experience for us and my dad. I can't praise them enough.

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The Ashton Care Home

Care Provided

Primary Care Categories

Length of Stay

Care Types Provided

Dementia Care Types

Other Care Provided

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Funding & Fees

Weekly Charges per Person

Funding Types Accepted

Support you may be entitled to

Good to Know

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