The Ashton Care Home

John Street, Hinckley LE10 1UY
Review Us
9.6 79 Reviews
  • The Ashton Care Home, Hinckley
The Ashton Care Home is a purpose-built care home in Hinckley, Leicestershire, offering Residential, Nursing, Dementia and Respite Care. Providing personalised, round-the-clock support, the home combines high-quality care with a warm and welcoming atmosphere.

Residents enjoy a varied programme of activities and excellent facilities, including landscaped gardens, a hair and beauty salon and an in-house minibus for local outings and community visits. With modern en-suite accommodation and a focus on wellbeing, independence, and social engagement, The Ashton provides a comfortable and fulfilling environment where residents can thrive.
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Care Provided by The Ashton Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1350
  • Self-Funded Residential Dementia Care: £1300 – £1350
  • Self-Funded Nursing Care: £1400 – £1450
  • RESPITE Self-Funded Residential Care: £1300 – £1349
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1350
  • RESPITE Self-Funded Nursing Care: £1400 – £1450
The price(s) shown are provided by the care home. Contact The Ashton Care Home for full pricing details and T&Cs.

Contact The Ashton Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact The Ashton Care Home to confirm what's included and get a personalised quote:

Good to Know

Person in Charge

  • Gurpreet Hundal (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (72)
  • Single Rooms with Ensuite Wet Room (72)

Parking

  • Parking is available on site.

The Ashton Care Home Reviews (79)

9.6

The Ashton Care Home has a Review Score of 9.6 (9.635) out of 10, based on 22 reviews in the last 2 years.
Over all time The Ashton Care Home has 79 reviews.

Overall Experience
  • 62
  • 15
  • 0
  • 1
  • 1
Date Published
  • 79
  • 9
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  • 22
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Reviewer Connection to The Ashton Care Home
  • 29
  • 17
  • 5
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 79, showing 41-60
Review from Donna B (Friend of Resident) published on 14 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Ashton, what a beautiful place and the staff are so very welcoming and caring - just the place you want your loved ones to be at, in later life. The management team were very professional, very caring for everyone that was there, everything they dealt with was done with the utmost care and attention
to the people concerned. Fantastic - that’s all I can say. People who actually look after your loved ones like they should be looked after, they treat people with dignity and that matters. Well done - keep up the very hard work that you do.
Reply from Emma Weston, Manager at The Ashton Care HomeThank you so much for taking the time to offer feedback. The team and residents here welcome and enjoy reading such lovely reviews and I am so pleased you found the home welcoming and caring. We look forward to you visiting us again in the near future and if we can ever assist with any queries or questions, please just let us know.
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Review from Julie T (Daughter of Resident) published on 13 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came into the Aston in March 2020 as the country went into lockdown. Although we couldn't visit, we were able to talk to her through the railings. She is happy and the carers are doing a fantastic job looking after the residents. Mum enjoys the food and has no complaints.
Reply from Emma Weston, Manager at The Ashton Care HomeThank you so much for providing a review about the home, it is fantastic to hear that you are happy with the care and the service. If you have any concerns in the future, please let us know.
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Review from Alison D (Daughter of Resident) published on 13 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has severe mobility problems due to long-standing hip arthritis, but good mental capacity, although, in his 90’s, he’s a little forgetful. He moved to The Ashton in January 2019, having lived with us for 16 months and previously independently in assisted living. Like many, he was reluctant
to move but recognised that we could no longer manage all his needs. He took a long time to settle, not helped by lockdown, but the staff have always been very patient and kind with him and he is now contented, particularly enjoying the meals and coffee mornings. He has never been one for group activities like quizzes or crafts but recently has enjoyed some outings. I appreciate the way the staff are always approachable and keep me informed of any particular needs or changes to Dad’s care. The manager has gone out of her way to get to know the relatives, with regular online team meetings and made visiting more flexible within the current regulations, which is much appreciated.
Reply from Emma Weston, Manager at The Ashton Care HomeThank you for your kind comments. I am really pleased to hear that you are happy with the care and support your father receives here at the Ashton. Please do not hesitate to let us know if you ever have any concerns in the future.
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Review from L P (Daughter of Resident) published on 6 December 2021 Submitted via Website • Report
Overall Experience 1.0 out of 5
Very understaffed and undertrained nursing home, where the residents are the ones that suffer! Standards have been dropping consistently to dangerous levels. Medication is often not given on time and care plans are not detailed enough for bank nurses to use.
Reply from Emma Weston, Manager at The Ashton Care HomeIt is saddening to receive a review like this and of course we are disappointed to hear of your dissatisfaction with the service at the time your loved one lived here. As the new Home Manager of the Ashton, I unfortunately never had the opportunity to meet you or your relative. The Ashton has a brand new management team and structure in place and we would like to reassure you that our residents needs are paramount and we have a commitment to ensuring person-centred care. If you would like to discuss any of the issues you raised in your review, please do not hesitate to contact the management team at the home directly.
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Review from G H (Son of Resident) published on 22 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Approachable.
Informative.
Helpful.
Good relationship with Mum.
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Review from Roger L (Son of Resident) published on 9 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went into the care home in March 2020, just prior to the 1st lockdown. Initially, she was unhappy about having to go there. Prior to that, she had lived on her own (in sheltered accommodation) and been very independent. However, severe deterioration of her health meant she needed more care,
and The Ashton seemed to offer that. Mum started to accept that being in there was best for her; this came about because of the excellent support of the staff. With Covid, we were unable to visit (although we spoke on the phone), and it was the efforts of the staff that really brought her around. She is now very happy there; she often comments on the great staff, the food, and the general care of the staff. For us, this is a great relief, and in turn, we are very happy that she is content there.
Reply from Sophie Lawrence, Administrator at The Ashton Care HomeHi Roger, thank you for such lovely words.
We are very pleased that your mother has settled in so well since being with us last March.
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Review from Emma J (Granddaughter of Resident) published on 2 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandad is currently a resident at this care home. He initially went for a 2-week respite stay to give my parents a well-deserved break, but we were so impressed with how my grandad had settled in and started to improve and thrive, we made the decision for him to become a full-time resident, which
wasn’t the initial plan but it just felt like the right thing to do for him and was like home from home. The staff are lovely and so attentive, my grandad doesn’t usually like to be surrounded by strangers but he was happy and comfortable with all the staff from day one. He’s been given a new lease of life and the staff give him so much time and attention. They have been so helpful and taken care of things for my mum and us as a family so she or we don’t have the extra stress, they have sorted out medication, contacted his doctor/memory clinic to correct all the mistakes that have been made previously. They're looking after my grandad but also looking after us. Thank you.
Reply from Sophie Lawrence, Admin at The Ashton Care HomeThank you so much for your kind words. We are so glad your granddad has settled in well and enjoys it here at The Ashton.
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Review from M S (Daughter of Resident) published on 16 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum spent the last few years of her life as a permanent resident in The Ashton. My sister and I cannot fault the care and attention she received. She was happy, content and enjoyed the chats and giggles with the carers and other residents. The care home was clean, fresh and welcoming, and nothing was
too much trouble. The Ashton organised activities daily, outings and even brought Mum to my house when I held a charity coffee morning. Nothing was too much trouble.
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Review from C T (Daughter of Resident) published on 16 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother and father both resided at The Ashton Care Home. My father had dementia, and my mother was in bed most of the time due to various ailments. The staff were kind and considerate. My mother could be quite difficult, but they treated her with dignity, particularly during the last few weeks of
her life. The family was kept informed of all their care needs. There was always a warm welcome from all staff both carers, admin and domestic. Unfortunately, both my parents passed away last year. My father died in hospital, and my mother at The Ashton. In her last weeks at the homes, carers went out of their way to make my mother comfortable.
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Review from Gary (Son of Resident) published on 12 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I've been visiting The Ashton for over three years to see my wife's parents and mine. In that time I've experienced the residential, dementia and nursing floors.
You're always made to feel welcome and the staff couldn't be more helpful. All reasonable individual requests are accommodated, which gives
you a great deal of confidence about the personal care of your loved one and the maintenance team are exceptionally adept in personalising the rooms. Whilst it would be nice to have a little more outdoor space, the bright, welcoming day rooms provide plenty of space for families to socialise.
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Review from H G (Daughter of Resident) published on 2 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad was at The Ashton for just under three years, until he passed away. I think he was well cared for by some very devoted staff. They took their time to get to know him, and made him feel cared for and kept him clam despite his increasing dementia.
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Review from P M (Partner of Resident) published on 29 May 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My partner was always treated with respect and dignity. We felt it was like being in a big family. All the staff were lovely and caring.
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Review from R P (Daughter of Resident) published on 19 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Ashton Care Home is a wonderful place. My dad was a resident with them for the last four months of his life. The staff were always incredibly kind, treating Dad with dignity and respect and would often make time before their shifts officially started to pop in and have a chat with him. As a family,
we were made to feel very welcome and enjoyed lots of the varied activities arranged each week, building some lovely final memories. It really is a 'home from home', and we can't thank them enough for what they did for Dad.
Reply from JOANNA WILLIAMSON, Business Support Manager at The Ashton Care HomeThank you Rachel for your kind words - the staff love to feel appreciated, we all work very hard to ensure all of our residents are given the best quality of care.
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Review from Lynn H (Niece of Resident) published on 6 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt was resident at the Ashton for a number of years prior to her recent death. I cannot thank or commend the staff enough for the care that they gave her, particularly at the end of her life. She was safe, comfortable, nursed and cared for to the highest standard.
The relatively new management
team are demonstrating strong leadership, reflecting in a more stable staffing position and highly qualified nursing staff.
The environment is well maintained by the inhouse maintenance team and housekeeping staff who are themselves part of the social fabric and daily life of the residents. Entertainment for residents is of a high standard.
As a relative, I felt welcome and well communicated with.
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Review from T C (Wife of Resident) published on 6 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband goes to Ashton 3 times a week for respite care for 5 1/2 hours each day.
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Review from Jane S (Daughter of Resident) published on 12 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother spent 2 and three-quarter years in The Ashton prior to her death in September 2019. We were always extremely satisfied with the care that she received and she was always treated with respect, affording her the dignity she deserved. The love and care in her final few weeks was overwhelming.
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Review from P L (Son of Resident) published on 29 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Satisfactory environment and care regime sufficient for my relative's present and immediate future needs.
Welcoming and assistive staff, who, importantly, are responsive and approachable to the individual needs of the resident and their families.
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Review from Malcolm F (Brother-in-law of Resident) published on 25 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother-in-law has been a resident for a short while after moving from another home. His sister, brother and I visit twice yearly and on our recent Christmas visit you kindly hosted a meal for us all. It was a warm private occasion wonderfully presented and prepared with friendly attentive service.
He is more settled, healthier and more himself. Well done.
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Review from Colin N (Brother of Resident) published on 18 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister and her husband and I visited my brother yesterday, 15th December 2018. He has been in Ashton Care home for just over a year. Although greatly affected physically by his many years with multiple sclerosis, he still has good use of his mental abilities, unlike most residents in care homes.
At first, he was depressed and miserable. Gradually, especially as the staff adjusted to a younger resident who needs considerable help physically yet still knows his mind and still has considerable mental abilities. My brother has become much happier, greatly helped by becoming involved in the various activities. The weather forecast for yesterday had been grim so my brother had arranged for the four of us to have lunch together in a small dining room. We were fed and looked after extremely well! I was very impressed by the genuine affection the staff showed my brother, he was the happiest I have known him since he first went into residential care many years ago. We are a scattered family: my many grateful thanks to the staff at Ashton.
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Review from Julian B (Son of Resident) published on 6 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad who is suffering from Dementia and Parkinson's came to Ashton from hospital due to a fall at home, he had been bed bound for about a month.
After arriving at The Ashton he was out of bed and walking aided by a carer. As weeks went by he was walking unaided trying to feed himself.
He has come
on in leaps and bounds.
The staff have been brilliant helping my Dad every step of the way.
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Current Review Score: 9.6 (9.635)

Overview of Review Score

The Review Score of 9.6 (9.635) out of 10 for The Ashton Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.635 for The Ashton Care Home is calculated as follows: ( (179 Excellents x 5) + (68 Goods x 4) + (12 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 260 Ratings = 4.635
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Ashton Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 May 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 02 Jun 2026

Please do get in touch to discuss your care arrangements and to arrange a tour.

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Awards / Recognitions (1)

Meet the Team (23)

Preet

Preet Hundal

Job Title: Registered Home Manager Joined: 2024

With over 20 years of experience across a variety of care settings, including more than 10 years in management, Preet has built extensive knowledge and expertise within the health and social care sector, supported by a range of professional qualifications. Her passion for care began at an early age, volunteering in a care home in her hometown of Birmingham at just 16 years old, where she discovered her commitment to making a positive difference in people’s lives.


Preet is deeply passionate about delivering high-quality, person-centred care within a warm, comfortable and supportive environment. Throughout her career, she has valued the opportunity to build meaningful relationships with residents, learning from their life stories, experiences and interests. She believes older generations have so much to teach us and is dedicated to giving back by helping create exceptional care environments that enhance quality of life.


At The Ashton, Preet is proud to be part of a dedicated team that works tirelessly to achieve the very best outcomes for residents. She remains committed to supporting the home's continued growth while striving to deliver outstanding care and meaningful lifestyle opportunities. Preet is also passionate about challenging outdated perceptions of care homes, helping create a positive environment where residents feel safe, valued, relaxed and truly at home.

Joanne

Joanne Dainter

Job Title: Administrator Joined: 2021

Jo joined The Ashton Care Home in 2021 as our Administrator and loves working with the team and residents here, as well as welcoming relatives and guests. She finds it very rewarding to help residents and their families to feel reassured and is always happy to help anyone.

Emma

Emma Lester

Job Title: Head Chef Joined: 2019

Emma became our Head Chef in 2022, but has worked at The Ashton Care Home for over 6 years. Emma loves what she does and especially enjoys chatting with the residents and finding out about the sorts of foods they enjoy. Emma is always happy to listen to people’s feedback and always wants to do the best she can for all the residents.

Isaac

Isaac Owusu

Job Title: Nurse Joined: 2024

Issac is one of our Nurses here at Ashton Care Home and is passionate about ensuring that our residents feel at home and receive high-quality care. Issac’s career started over 5 years ago in Ghana, and it has always been his dream to be a Nurse since he was a child. Issac enjoys working with a range of people and has learned a lot from senior colleagues and his time as a teaching assistant at a Nursing Training School.

Vineetha

Vineetha Wilson

Job Title: Nurse

Dedicated Nurse at The Ashton Care Home.

Ophelia

Ophelia Obeng

Job Title: Nurse

Dedicated Nurse at The Ashton Care Home.

Mwarianesu

Mwarianesu Zheke

Job Title: Nurse

Dedicated Nurse at The Ashton Care Home.

Manisha

Manisha Misquith

Job Title: Nurse

Dedicated Nurse at The Ashton Care Home.

Rachel

Rachel Harvey

Job Title: Nurse

Dedicated Nurse at The Ashton Care Home.

Finnlaye

Finnlaye McAlinden

Job Title: Senior Care Assistant Joined: 2020

Finnlaye has worked in care for the last five years, previously studying a level 3 business studies course when she came into care, and after working in the home for six months, decided to stay on as a full-time Care Assistant. After four years of working at The Ashton Care Home, Finnlaye has progressed to a Senior Care Assistant and hopes to continue to progress to a Nurse in the near future. Finnlaye enjoys working in the care sector as it makes her feel happy being able to help other people and to make an improvement to their everyday lives.

Susan

Susan Martin

Job Title: Senior Care Assistant Joined: 2019

Susan is a Senior Care Assistant on our residential floor here at The Ashton Care Home. Susan previously worked in accounting and retail but has been a carer here for 8 years, 3 of which as a Senior Care Assistant, and she is currently working towards an NVQ qualification. Susan finds that her role can be challenging, but it is the most rewarding job she has had, and she could not imagine having a different career now. The best part of Susan’s role is looking after residents and having the satisfaction of knowing that she has made a difference to someone’s day.

Emily

Emily Cation

Job Title: Senior Care Assistant

Dedicated Senior Care Assistant at The Ashton Care Home.

Diksha

Diksha Rani

Job Title: Senior Care Assistant

Dedicated Senior Care Assistant at The Ashton Care Home.

Jossy

Jossy Jose

Job Title: Care Assistant

Dedicated Care Assistant at The Ashton Care Home.

Davidson

Davidson Agbajor

Job Title: Care Assistant

Dedicated Care Assistant at The Ashton Care Home.

Betty

Betty Benny

Job Title: Care Assistant

Dedicated Care Assistant at The Ashton Care Home.

Lexi

Lexi Bestwick

Job Title: Care Assistant

Dedicated Care Assistant at The Ashton Care Home.

Philipa

Philipa Frimpong

Job Title: Care Assistant

Dedicated Care Assistant at The Ashton Care Home.

Asha

Asha Simon

Job Title: Care Assistant

Dedicated Care Assistant at The Ashton Care Home.

Carole

Carole Lenton

Job Title: Activities Coordinator

Dedicated Activities Coordinator at The Ashton Care Home.

Vicky

Vicky Thompson

Job Title: Housekeeper

Dedicated Housekeeper at The Ashton Care Home.

Martin

Martin Mellor

Job Title: Maintenance Joined: 2018

Martin is our Maintenance Man here at The Ashton Care Home and has had a variety of roles since the age of 16, including a Dry Cleaner, Bookseller, Petrol Pump Attendant and a Production Manager for an Aromatherapy Company, among many others. Martin has always lived in Burbage and is even part of the local choir at St Catherine’s. Martin has been a carer for both his mother and father and enjoys working at The Ashton now, as he feels as though it's like being part of a large family, and it’s a pleasure and privilege to work here.

Stephanie

Stephanie Blackwell

Job Title: Office Manager Joined: 2021

Stephanie has been our Office Manager here at The Ashton Care Home since 2021, having worked on the Administration side of care for the past 6 years. Stephanie really enjoys working within the care sector as every day is different and she gets to meet lots of interesting people. Stephanie is helpful and kind and always happy to help someone with whatever problem they may have.

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