The Ashton Care Home

Mum spent the last few years of her life as a permanent resident in The Ashton. My sister and I cannot fault the care and attention she received. She was happy, content and enjoyed the chats and giggles with the carers and other residents. The care home was clean, fresh and welcoming, and nothing was too much trouble. The Ashton organised activities daily, outings and even brought Mum to my house when I held a charity coffee morning. Nothing was too much trouble.

My mother and father both resided at The Ashton Care Home. My father had dementia, and my mother was in bed most of the time due to various ailments. The staff were kind and considerate. My mother could be quite difficult, but they treated her with dignity, particularly during the last few weeks of her life. The family was kept informed of all their care needs. There was always a warm welcome from all staff both carers, admin and domestic. Unfortunately, both my parents passed away last year. My father died in hospital, and my mother at The Ashton. In her last weeks at the homes, carers went out of their way to make my mother comfortable.

You're always made to feel welcome and the staff couldn't be more helpful. All reasonable individual requests are accommodated, which gives you a great deal of confidence about the personal care of your loved one and the maintenance team are exceptionally adept in personalising the rooms. Whilst it would be nice to have a little more outdoor space, the bright, welcoming day rooms provide plenty of space for families to socialise.

My dad was at The Ashton for just under three years, until he passed away. I think he was well cared for by some very devoted staff. They took their time to get to know him, and made him feel cared for and kept him clam despite his increasing dementia.

My partner was always treated with respect and dignity. We felt it was like being in a big family. All the staff were lovely and caring.

The Ashton Care Home is a wonderful place. My dad was a resident with them for the last four months of his life. The staff were always incredibly kind, treating Dad with dignity and respect and would often make time before their shifts officially started to pop in and have a chat with him. As a family, we were made to feel very welcome and enjoyed lots of the varied activities arranged each week, building some lovely final memories. It really is a 'home from home', and we can't thank them enough for what they did for Dad.

As a relative, I felt welcome and well communicated with.

My husband goes to Ashton 3 times a week for respite care for 5 1/2 hours each day.

My mother spent 2 and three-quarter years in The Ashton prior to her death in September 2019. We were always extremely satisfied with the care that she received and she was always treated with respect, affording her the dignity she deserved. The love and care in her final few weeks was overwhelming.

Welcoming and assistive staff, who, importantly, are responsive and approachable to the individual needs of the resident and their families.

My brother-in-law has been a resident for a short while after moving from another home. His sister, brother and I visit twice yearly and on our recent Christmas visit you kindly hosted a meal for us all. It was a warm private occasion wonderfully presented and prepared with friendly attentive service. He is more settled, healthier and more himself. Well done.

My sister and her husband and I visited my brother yesterday, 15th December 2018. He has been in Ashton Care home for just over a year. Although greatly affected physically by his many years with multiple sclerosis, he still has good use of his mental abilities, unlike most residents in care homes. At first, he was depressed and miserable. Gradually, especially as the staff adjusted to a younger resident who needs considerable help physically yet still knows his mind and still has considerable mental abilities. My brother has become much happier, greatly helped by becoming involved in the various activities. The weather forecast for yesterday had been grim so my brother had arranged for the four of us to have lunch together in a small dining room. We were fed and looked after extremely well! I was very impressed by the genuine affection the staff showed my brother, he was the happiest I have known him since he first went into residential care many years ago. We are a scattered family: my many grateful thanks to the staff at Ashton.

The staff have been brilliant helping my Dad every step of the way.

My dad went into The Ashton Care Home for end of life care on 6th April 2018 from the hospital. The room and care was lovely. Food looked fantastic although dad didn't eat much, you could make your own teas and coffees.

When you walked around everyone talked to you. Dad was very comfy on his last day and the carers were in every half hour. I can't thank the staff/carers enough for the excellent care they gave to our dad. The head nurse was amazing and worth her weight in gold. Other rooms looked amazing and was just like a home from home.

I would give The Ashton Care Home 20/20 - this place is fab, thank you x

Quality of care seems to have deteriorated in the past 2 years but the fees have increased by 10% last year and 13.5% this year!

She is very well cared for and activities are sensitively arranged to reflect her interests as much as possible. The staff are very supportive not only to my mum but also to myself - I could not wish for a better place for my mum to be.

We are very pleased with The Ashton Care Home. We live 300 miles away now and so visit at irregular times. We have always found mum clean, tidy and well presented and is happy as her condition will allow her to be. Staff are always happy to help and spend time talking to mum. It gives us peace of mind that mum is safe and protected when we can't be there.

I have found the staff and carers at this home to be very caring and show a great deal of warmth and compassion in their roles. The home itself is lovely and has a real 'home from home' feel to it. The carpets on the first floor could do with replacing as they are very stained in places - but the rooms themselves are of a very high standard and very clean. My mother has been a resident here since August 2016 and I would not have her anywhere else.

In March 2016 she lost the use of her legs and went to hospital who looked after her splendidly. She had to be moved on and the doctor decided that The Ashton was the best to be had. Sadly on 30th August she died at the age of 96. The Ashton has been superb. You ask for "value for money" the staff are supremely honest- not a penny went.

Dad unfortunately only stayed at the Ashton for a short time, but was made to feel very welcome. The care and attention was second to none and the staff were amazing.