The Ashton Care Home

We know that our relative gets the best possible care at The Ashton. Everyone who works there is always willing to help in any way to make his life good.

I have been extremely impressed with the facilities, the professionalism and compassion of the nursing and caring staff and the orderly manner in which the home is run and organised.

My mother has lived at The Ashton for more than 12 months, she has dementia and lives on the nursing floor. I feel that she is as happy as she would be anywhere with her condition. She has attached herself emotionally to most carers who are now her family too. This is fine as they now do more for her than I am able to. Whilst being expensive they do go the extra mile, for instance, a shopping trip on mum's birthday with residents in The Ashton's wheelchair minibus was wonderful. A day to remember for mum and myself.

The office staff are excellent and very helpful. Again, nothing is too much trouble, however great or small. The girls on reception are always cheerful, helpful and willing to assist me and the activities director always seems to have plenty of good ideas for activities for the residents. Overall, a very caring experience for us and my dad. I can't praise them enough.

The Ashton Care Home provides the environment that is required for my mothers complex nursing care requirements. It has a relaxing atmosphere and the staff are always helpful and willing to discuss an aspect of the care being provided. The room (with ensuite wet room) corridors and communal areas are all welcoming, light, bright and airy. Having viewed several care and nursing homes during my mothers changing requirements, I have no regrets whatsoever in choosing The Ashton which gives real peace of mind that my mother is safe, comfortable and being treated appropriately for her many needs.

Although my friend was only there for a short while she was very well cared for, kept clean and comfortable. She was given very good care and attention by a caring and understanding staff.

This is a place I am currently looking at for a friend's father too, and I am confident in what I have experienced. I am happy to recommend.

My sister-in-law was in The Ashton for two weeks respite care. At no notice, we visited The Ashton and were invited to have a look round. My sister-in-law had no previous experience of care homes, (she is 87 in Sept '16) and was very apprehensive about the situation, but within five minutes of meeting the staff and viewing the rooms she had no hesitation in saying she would be happy to stay in The Ashton. She was only in for two weeks but from the experience, she has said she would have no hesitation in going back if her circumstances required her needing full-time care.

Pleasant, well-appointed care home. Staff ie. carers and management, go out of their way to be accommodating of my wife's needs. Always prepared to stop and listen. Some of the residents including my wife can be a little noisy at times!! Laundry and cleaning attended to daily. Good range of facilities from outside ie. hairdressing, chiropody, optician, doctors and entertainment.

Entirely happy with the care and service provided for my father who was a resident in The Ashton for just over 12 months.

We are all very quick to criticise these days and find fault with all around us but over the last few days that I have spent at my mother-in-law's side I have nothing but admiration for the staff at 'The Ashton Care Home' in Hinkley. My mother-in-law returned home from hospital to The Ashton Care Home 'end of life care' and so instead of going back to the residential ground floor, she was moved to the top Nursing Care floor. I was delighted to find that all her belongings had been moved upstairs and all her photographs and pictures hung on the wall. It just looked like home! My mother-in-law received nothing but kindness and consideration from ALL of the staff from office/reception, nurses, carers as well as cleaning, laundry and catering staff and last but no means least the maintenance men. One can't help but admire the dedication of these super people. Sitting there beside my mother-in-law has been a real eye opener. One gentleman shouts "help" almost all of the time and someone else sounds like something out of a 'Jayne Ayre' scene or 'Bedlam', but the staff are all aware and continually checking their very difficult patients. Some staff spend time just sitting with them to keep them calm. Other patients trot up and down the corridor in their pursuit of making sense of their lives. I gave them a cheerful wave and most responded with a smile and a wave with the odd conversation. All members of staff are constantly on the go with frequent interruptions from people needing their attention. How they manage to remember everything, I really don't know! The carers from other floors called in to see how my mother-in-law was doing and were all SO supportive with hugs and friendly kind words. It's just like one big family. If all care homes were like this one, no-one would be afraid of getting old. When it was time for me to go home for a bit of a break, I knew that my mother-in-law was in safe hands and would not be allowed to die alone. This did in fact happen in the early hours of Tuesday morning and since then I have been into see them all to say a big thank you. I just wanted you to know how grateful I am to have received such care and love from them all and indeed sing their praises.

When mum became very ill, carers even came to see her when they were not on duty. I wish mum has been well enough to join in the activities etc as I feel confident that she would have made good friends with both residents and staff.