Stainton Lodge Care Centre

Stainton Way, Hemlington, Middlesbrough TS8 9LX
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9.8 34 Reviews
  • Stainton Lodge Care Centre, Middlesbrough
Stainton Lodge Care Centre is a specialist home, where care is personalised to support each individual's needs, wishes and circumstance.

Skilled professionals regularly assess clients, striving for a quality service and pleasant living atmosphere, where adults feel at home and loved ones feel pleased to visit.

Care workers are up-to-date with current research and practice, while there is modern equipment to sort comfort and mobility.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 73 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1067
  • Self-Funded Residential Dementia Care: from £1067
  • Self-Funded Nursing Care: from £1856

The privately funded fee is £1067 per week. There are no different prices for different rooms with different views etc. This is to keep things simple and straight forward for everybody. We do not do independent third party top ups at Stainton Lodge Care Centre.

These prices are only a guideline, please contact Stainton Lodge Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Denese McPhee (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (73)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (73)

Parking

  • On Site Parking available.

Stainton Lodge Care Centre Reviews (34)

9.8

Stainton Lodge Care Centre has a Review Score of 9.8 (9.793) out of 10, based on 18 reviews in the last 2 years.
Over all time Stainton Lodge Care Centre has 34 reviews.

Overall Experience
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Date Published
  • 34
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Reviewer Connection to Stainton Lodge Care Centre
  • 18
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  • 1
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Total of 34, showing 21-34
Review from Kay P (Daughter of Resident) published on 29 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really happy with the care my father gets. Overall he seems like he enjoys being there (don’t worry, I know he definitely has his moments). All the staff are so friendly, I sometimes have a bad visit, and there’s always someone’s shoulder for me to cry on!
Just one point, all the staff know my name;
it would be nice if they all had name badges, so we can know all their names, as sometimes you don’t see the same girls for a while, depending on my visits.
Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you for your lovely feedback; all staff do have name badges, although sometimes they cannot wear them for safety reasons.

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Review from Nicola B (Resident) published on 26 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Firstly, when I said February '23, that's when I got out. I had previously been in there for the last two years. All in all, the staff were amazing, empathetic and focused on their goals. For me, that was to be living independently again. For others, this may just be to have your needs met and be as
happy as can be. Anyway, without rambling on too much, it was a lovely place with lovely staff, and I feel proud to have this opportunity to say that they helped me to find me.
Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you for your lovely comments, Nicola; we all wish you the very best in the future.

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Review from Lynne C (Wife of Resident) published on 11 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have always found the care staff to be very dedicated under difficult conditions. There has been a marked change in all aspects of the home and a general buzz of activity from everyone concerned. The rooms are due to be updated, and that is needed; the rooms completed are lovely and welcoming. Like
any situation when new management takes over, it takes a while for things to work, but everyone is trying hard to succeed.
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Review from H D (Husband of Resident) published on 12 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the care and support provided for my wife to be of an extremely high standard.
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Review from Jane F (Daughter of Resident) published on 14 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although my mum was only there a short time, the care she received was unbelievable. They showed her and all her family care and compassion in the last months of her life.
They treat her with dignity and could not have done any more to make her stay there as happy as it was.
I really can't thank
them enough for what they did for Mum, in particular, towards the end of her life. The staff on the Ullswater unit are some of the nicest, most caring people I have had the pleasure to know. Thank you seems so inadequate for what they did, but thank you from the bottom of my heart.
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Review from P P (Daughter of Resident) published on 15 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Stainton Lodge Care Centre is a modern well-designed building with easy transport access. It is very well managed and the care staff are wonderful, they give such amazing care and support to their residents. The bedrooms are all en-suite as well as specialist bathroom facilities. We are so thankful
that when mum need to move into a care home Stainton Lodge was able to take her.
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Review from Ida A (Daughter of Resident) published on 16 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care and attention given to my father were excellent. All the staff were kind, patient and very caring. In his final week of his life, the staff were wonderful to him and very supportive of his family. They made a very sad time much easier to cope with. Their care until his last breath was compassionate
and considerate of what was best for him.
Thank you seems inadequate but it's all I can say.
Reply from Steve Gibson, Manager at Stainton Lodge Care Centre

Thank you so much for your kind comments at such a difficult time. The staff team will be very pleased to hear comments.

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Review from J F (Daughter of Resident) published on 12 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Stainton Lodge Care Centre is an excellent home we are very happy with the care provided. Staff are always friendly.
Reply from Steve Gibson, Manager at Stainton Lodge Care Centre

Thank you for completing this review. Your comments are gratefully received by all of us at Stainton Lodge Care Centre. We will continue to work hard to improve continuously.

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Review from D K (Daughter of Resident) published on 12 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After a difficult start which included delirium, fall and broken bones my mother has begun to enjoy her stay. The staff have all been very helpful and supportive and actively looking for ways to improve mother's experience in providing a bed which is much more accessible. Her room is very comfortable.
Reply from Steve Gibson, Manager at Stainton Lodge Care Centre

Thank you for comments, they are very welcomed. The team will always continue to work hard to ensure the care and well-being of our Residents and to have the most positive experience we can give.

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Review from R S (Son of Resident) published on 12 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is in Stainton Lodge. She is treated with respect and dignity. She has made friends with the staff and other residents. I am very happy with the home, its staff and the great care my mother receives.
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Review from N L (Granddaughter of Resident) published on 9 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma has been in this care home approx 4 years. She was previously in another one. The standard of care is second to none here. She is extremely happy and that makes all our family happy.
Nothing is too much trouble for the staff here.
Food is nice and the entertainment is of high quality. It's
the little touches that make this care home extra special. We know we made the best choice for my grandma.
Reply from Steve Gibson, Manager at Stainton Lodge Care Centre

Thank you very much for your kind comments. The team work very hard and deserve your kind words.

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Review from Linda S (Daughter of Resident) published on 25 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
For seven months dad has had a traumatic time and has been in hospital since a fall. Unfortunately, dad was unable to return home which we as a family were devastated. Stainton Lodge Care Centre came to see dad and thankfully they gave dad a place to call home. Dad has been there for 4 weeks now and
the change in his spirit is remarkable, we have seen dad laugh again for the first time in a long time. The staff on the Windermere unit are so compassionate and caring, they have shown respect to dad and their approach is calm and reassuring, in such a short time they feel just like our extended family, it is nice as a family that we can go home and sleep without having to worry that dad is being looked after. The home manager is so caring and is totally dedicated to see that his residents and families are happy with the care given. We feel very fortunate to have been given the opportunity for dad to be living in such a lovely enviornment with excellent staff, thank you.
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Review from A P (Daughter of Resident) published on 1 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely impressed with the care and support from all the staff involved with looking after my dad. Both him and myself were very anxious about accessing residential care. He has settled well and that is all due to the staff who have taken the time to get to know him, making him welcome and providing
reassurance for both him and his family.
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Review from W M (Husband of Resident) published on 7 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my wife receives at Stainton Lodge Care Centre is second to none. All fo the staff are brilliant and nothing is a bother to them. A lovely caring home with lovely caring staff.
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Current Review Score: 9.8 (9.793)

Overview of Review Score

The Review Score of 9.8 (9.793) out of 10 for Stainton Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.793 for Stainton Lodge Care Centre is calculated as follows: ( (172 Excellents x 5) + (38 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 213 Ratings = 4.793
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Stainton Lodge Care Centre is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 May 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Denese

Denese McPhee

Job Title: Home Manager Joined: 2023

Denese is a passionate individual with 30 years of experience of managing care homes,


Denese previously worked as a registered nurse before taking over as Manager of the Care Home.


Since then, she has worked in many areas of care throughout her career, including mental health care and older adult care.


Words of encouragement from Denese for somebody looking for the right care home would be: “It can be a hard choice, but when you find the correct one, you know it’s right as it’s like gaining a whole new family”.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stainton Lodge Care Centre to verify any information. View our terms and conditions. Stainton Lodge Care Centre has an Enhanced Service - more info.