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- Spencer House Care Home - Avery Healthcare







Northampton is central to Avery Healthcare, serving as both its base and place of origin. The area's history has given rise to a cluster of well-established care homes under the Avery umbrella in Northampton. Among these, Spencer House Care Home has fostered a fantastic relationship with the local community and is strategically located behind Northampton General Hospital. They offer various care services, including residential, nursing, respite care, and specialised dementia...
Care Provided by Spencer House Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Spencer House Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Spencer House Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Cheryl Jones(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2014
- Number of floors: 2
Room Information
- Single Rooms (59)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (59)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- Open 24 hours
Parking
- Parking freely available
Spencer House Care Home - Avery Healthcare Reviews (84)
Spencer House Care Home - Avery Healthcare has a Review Score of 9.6 (9.605) out of 10, based on 12 reviews in the last 2 years.
Over all time Spencer House Care Home - Avery Healthcare has 84 reviews.
He was welcomed into Spencer House quickly and professionally, and he was soon settled into his room.
At 90-years-old, any change is a challenge, but the team at Spencer House are amazing in how they put people at ease so quickly. The wonderful building, which is so well maintained by the staff, is purpose-built based on experience.
It is a pleasure to visit and is always kept to very high standards of cleanliness and organisation.
I would recommend it to anyone looking for a wonderful care home that goes above and beyond in all that they do. The management team and every member of staff, without exception, show their compassion and empathy in all that they do for their residents, showing that this is not just their job, it is their vocation.
Thank you for taking the time to review Spencer House Care Home and for your amazing 5-star rating. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and stress-free. We are...
Once we could visit safely, we enjoyed sitting in the lovely, peaceful garden. Dad always had a good appetite, and I know he enjoyed the freshly cooked food; we were quite envious when we saw the menus!
Sadly Dad died in December, but we were able to witness first-hand the care and devotion shown by all the staff, who left a lasting impression on my wife and I.
Thank you for your very kind, personal and touching comments regarding the care you feel your Dad received whilst living with us at Spencer House. He was a delight to care for, and the staff were very fond of him. I am so happy to hear that he enjoyed his time with us, in particular, the beautiful...
Mum only had 7-weeks in the home, her heart failed, and she died in A&E in December.
The family were very impressed with the cleanliness of the home, ensuring we all had negative Covid tests, normal range temperatures, advised to wash hands and put on new masks, gowns and gloves all provided. We always had a warm welcome as we entered the home and left knowing our mum was in safe hands.
Thank you for your very positive, sincere and kind review of the care of your mum received whilst she was with us at Spencer House. We were delighted to have spent time getting to know both your mum and you as a family. We endeavour to try and achieve the highest standards of care that we are all...
Throughout her stay, she was treated with respect, care and compassion. All her needs were met, both physical and emotional.
As Mum’s health failed she moved from a care environment to a nursing one, made easier with it being in the same building and with familiar staff.
During mums stay at Spencer house we, her family, developed a great relationship with all her carers, making it easy for us all to work together in her interest. In fact, mums carers supported us as well as Mum!
During lockdown we were relaxed knowing that Mum had the best of care and that she felt part of a lovely big family!
Many thanks to you all.
Thank you, for your very kind comments and positive review of Spencer House. It has been a pleasure to support your mother, yourself, and all your family during the time your mother was here with us. We are delighted that you feel our staff have provided the best possible care that we could. It has...
My mother went to Spencer House in June 2021, and it has been a very successful move in that the care provided has been absolutely excellent, and all the members of staff that I have had contact with have been extremely caring and supportive not only towards my mother but also to the wider family. They made my mother very welcome, and her general health has improved since moving into the home. I can only say thank you to Spencer House.
Thank you for taking the time to review Spencer House Care Home and for your amazing 5-star review. Our staff team go above the standards daily to deliver exceptional care whilst creating a warm and welcoming community that our residents live within. We are so pleased to hear how well your mother...
We admitted Mum during the Covid restrictions. These were difficult times after my father died and Mums Dementia escalated. My mental state was not in a good place. The staff during Mums transition to care have been great to both myself and mum. The manager was particularly good at helping me come to terms with the situation.
The online Facebook updates with pictures and videos are very helpful as well, Mum has little to no recollection later after the event, so it is good for us to see what she has been doing, and she enjoys seeing what she has been doing.
The Covid restrictions mean I obviously am not able to comment on some options fully, so the goods could actually be excellent; we wait and see.
Thank you for your very kind comments and positive review of Spencer House. It has been a pleasure to support your mother and yourself with the transition into our home. We understand that this period can be very emotional for family members too, and we are delighted that you felt supported and...
I was kept informed almost daily of Grandma's wellbeing and general welfare. Sadly she was re-admitted to hospital after only a few weeks and she passed away shortly afterwards.
I cannot fault the care Grandma received in her short time at Spencer House and I will be forever grateful for the dignity and respect she was given in her last weeks.
Special thanks to the manager for showing such empathy after Grandma's passing.
Thank you so much for your very kind and touching review regarding the care you experienced whilst your grandmother was at Spencer House. We strive to ensure our residents and indeed relatives feel they are receiving the highest standard of care whilst they are with us. It is very warming to know...
My mother has been in the care of Spencer House for the last 11-months, and I have to say, I feel that she has been receiving the best care that can be offered, which is often under difficult circumstances. During the COVID pandemic, I feel that the Spencer team dealt with the issue of protecting the residents admirably. Whilst at the height of the lockdown, it was a very tough time not being able to see our loved ones, the precautions taken were necessary, appropriate, and dealt with sensitively. The staff are friendly and welcoming, and a special shout out to the nurses in Blenheim; they are incredible, compassionate and do a great job. The facilities are like a 5-star hotel, and I wouldn't hesitate to recommend this home to anyone. They even have a wine fridge! It's a shame my mother can't get to it, but I'm sure there are some that can...
Overall, highly recommended.
Thank you for taking the time to review Spencer House Care Home. The highly trained staff team has continued to work hard to provide and maintain a good standard of care and have adapted well to the ongoing challenges presented to the care sector over the last 12 months. Knowing we have got things...
Both parents are now residents, and the family is very happy with the care they are receiving. The staff are very caring and have a genuine interest in the well being of the residents. The food is also highly rated!
Thank you for taking the time to review Spencer House Care Home. We are delighted to hear such positive feedback about our staff and to hear how satisfied you and your parents are with their home giving you and your family peace of mind. I am so glad that they are both enjoying the choice of meals...
Spencer House has been so good at providing contact with my mother over this last year in a flexible, safe environment from the indoor lounge area, comfy garden pods, and the garden itself. It was so good to know that their high standard of care by very hard work from all the staff continued in such challenging times.
Thank you for taking the time to review Spencer House Care Home. We appreciate that this has been a difficult time for everyone during the pandemic, the safety of our residents, their loved ones and our staff has been a priority, meaning that we have strictly followed the Government guidelines and...
We are very grateful to all at Spencer House for the genuine care shown towards our mum during a difficult time. Although Covid restrictions have limited how much time we can spend together, we feel confident that Mum's emotional and health needs are at the top of the team's priority. This has changed my perception of care home - into a positive, engaging and uplifting experience for elderly loved ones, and I would recommend Spencer House to anyone looking for a "home from home" experience. Thanks, everyone at Spence House.
Thank you for taking the time to review Spencer House Care Home. Our highly trained staff team go above and beyond the standards daily to provide an exceptional level of care for all residents that you can be confident with. Our resident's well-being is our primary concern, and they are at the...
Unfortunately, my mum was admitted to Spencer House during the Covid pandemic, which made things so difficult for her and the family. However, the staff at Spencer House couldn’t do enough for Mum or us. It really gave me confidence in our decision as she is so well looked after. Staff are so friendly and welcoming, and the home itself is exceptionally well presented and spotlessly clean. I wouldn’t hesitate to recommend Spencer House.
Thank you for taking the time to review Spencer House Care Home. We appreciate that this has been a difficult time for everyone, with the safety of our residents, their loved ones and staff being our priority, meaning that we have strictly followed the Government guidelines and our own stringent...
My sister has been very happy at Spencer House Care Home since her stroke three years ago. She is peaceful and contented with a beaming smile for everyone. She is treated with patience and understanding by all of the carers. I am extremely pleased that we chose this first-class home.
Thank you for taking the time to review Spencer House Care Home and for your lovely feedback. Our highly trained staff team go above the standards to ensure that they deliver an exceptional level of care to all our residents, no matter what their needs are. We are delighted to hear how satisfied...
Mum has been a resident at Spencer House for more than 5-years now, and at 91, she has attained the record of being the longest-lived member of our family. Without the dedicated care and attention provided by all staff at Spencer House, we, as a family, acknowledge this would not have been possible. The extremely challenging period of the past 12-months has been met wholeheartedly by the manager and the rest of the team. It is to them that I offer thanks, from all the family, for the way they have enabled us to see Mum during these most difficult and anxious times, and most importantly, for enabling Mum to still be with us today.
Thank you for taking the time to review Spencer House Care Home. Your kind words are truly invaluable to us, and our staff team are so delighted to hear how satisfied you are with the exceptional level of care our team delivers to all our residents. The well-being of our residents is our top...
I like to spend time with others and build on relationships with others including all the staff. Spending time talking and getting to know them is really important for both them and myself.
I can not imagine any home fully giving you that feeling of ‘being home, however, I have always said that Spencer House is my home.
I, myself look forward to the coming year for things to settle down and to be able to enjoy and resume lots of the highlights we have missed - our mums and tots group especially.
Thank you for reviewing the Spencer House Care Home. We are so pleased that you feel welcomed and part of the loving care community. It is unsurprising that you have been able to make so many companionships in the welcoming and social atmosphere our residents and staff create. We also look forward...
Until moving to Spencer House in October 2019, my wife was in a different care home, so she and I have experienced different levels of care and are, therefore, able to make genuine evaluations of this care home. Spencer House is a beautiful home; the first thing you notice on entering the building is the high-quality look of the furnishings, which continues throughout the building. The receptionists are very polite and make you feel very welcome, this is mirrored by all the carers, nurses and admin staff making the home very welcoming and a reassuring place to live. Food is of a restaurant standard and there is a good selection of meals on the daily menu. My wife requires a certain level of nursing and believes that she is well looked after and is very happy at Spencer House, the management and staff should be very proud of what they’ve achieved and how happy they make people feel.
Many thanks for your feedback it is very valuable to us. I will pass on your kind words to the staff who I know will appreciate it very much.
Excellent service staff could not do any more for me (they were great) looking forward to my next stay.
I spent a week in Spencer House for respite care after an operation. This week gave me the perfect opportunity to experience the daily life and routine of this care home and I have to say I was impressed by every aspect. Food was excellent, well balanced, nourishing and, at times, inventive. Care given to the residents was kind and showed understanding of their needs. Activities on offer were varied and interesting. Everywhere appeared to be clean and, the thing I noticed most, was the smiles - from reception onwards. I was fortunate to experience this.
Just wanted to let you all know that you are all fantastic.
Beautiful home, extremely high-quality look and furnishings. Staff go above and beyond to help when necessary, extremely welcoming and polite. Food is of a restaurant standard, hair salon feels just like visiting a normal salon only without having to leave. Well done to the team at Spencer House, they should be very proud of what they’ve achieved and how happy they make people feel.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 July 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Spencer House Care Home - Avery Healthcare.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Spencer House Care Home - Avery Healthcare
Accreditations
There are no accreditations posted yet for Spencer House Care Home - Avery Healthcare.
Meet the Team (15)

I am currently working as a senior General Manager for Spencer House Care Home and support the company with multi-site management. I joined Avery Health Care in 2015 and worked at Ashurst Mews Care Home in Moulton Northamptonshire. I am a registered general nurse by profession. I spent many years at Ashurst Mews and this helped me develop my foundations of delivering excellent care and also developed my management skills, my personal skills and this provided me with the opportunity to transfer to Spencer House to develop further as a senior General Manager. I have a real passion for developing staff and consider myself a very hands-on manager.
I take pride in leading by example and working with and for both our residents and staff. I enjoy watching our home go from strength to strength and find the small achievements equally important as the larger ones. I like to see our ethos of care being delivered every day and watching my residents blossom, remain well, feel at home and safe under the care of my staff and myself. I find the receptiveness of staff and residents to any improvements we make effortless. I particularly take pride in watching my staff embrace any new changes and challenges and developing their knowledge of any new, innovative systems we implement. I have been delighted to accept and feel the timing was right.
I very much enjoy spending time with my family and looking after them. I have a keen interest in cooking and spend a lot of my free time with my family. I very much enjoy being outdoors and can spend many hours attending to my garden. I also like to keep myself active physically. I enjoy regular countryside walks. I like to keep abreast of current affairs and take an interest in world events, often watching global news programmes and documentaries.

My role involves supporting the manager and all staff to ensure a high level of quality care is delivered at all times. I am very proud to work at Spencer House and be a part of its dedicated staff team.
I am very fond of cooking, baking and reading. My favourite animal is cats. My dream would be to open my own animal sanctuary and children's home.

My role involves supporting the team at Spencer House to ensure a high standard of care delivery. I enjoy using my nursing and clinical skills to help develop staff and improve our services.
I am very family-orientated and enjoy spending as much time as possible with both my family and close friends, in particular, holidays overseas.

I started at Spencer House in May 2018 and I am an advanced senior carer and work closely with the nurses on Blenheim.
Outside of work, I enjoy spending time with my two daughters.

I enjoy spending time with the residents and providing support whenever they need it.

My role involves supporting staff to provide quality care and supporting residents in their day-to-day lives.
Outside of work I enjoy doing crafts and spending time with my two horses.

I have worked in the care sector for several years. I started working in domiciliary care supporting people in their own homes. I joined the team at Spencer House in October 2017. I enjoy supporting the residents and their families during their stay at Spencer House, as well as the fact no two days are the same.
During my time off, I enjoy walks with my husband and my dog Rosie along the canals and parks.

I am a nurse by profession but I am currently a HCA at Spencer House.
I am very passionate about my job and love making the residents smile.
I am a mother and a wife, outside of work I enjoy spending time with my family.I love swimming and going to the gym.

I am a healthcare assistant at spencer house. It is a nice place to be, I enjoy working with the staff. I am so grateful and love spending time with the residents.

I started working at Spencer House in September 2022, I enjoy working at Spencer House Care Home as a carer. I started working on the nursing floor and now I also work on the residential floor.
I live alone, I have two children and three grandchildren. I love going on holidays with my children and grandchildren. I also enjoy going on cruises with my friends.

I am a gentile and kind soul who found her calling in care and became passionate about dementia.
In my spare time I enjoy swimming, a good movie and appreciating friendships.
Working as a care assistant gives me great joy and satisfaction when I can contribute to making someone feel better about themselves or a little bit less intimidated by the obstacles they face.
There are two main remarks I cherish from people I have supported: 'It is not what you do but how you do it that makes such a difference' and 'You make me feel comfortable'.

I am easy going and value mindfulness and patience heavily.

During my time at Spencer House I have spent time on two different units, I enjoy getting to know the residents.
In my free time, I like socialising with my family and friends, I enjoy reading and watching movies.

I enjoy being with residents and staff. I love bonding with residents and making memories.
Outside of work, I enjoy spending time with my friends and family. I also enjoy archery.

I love making residents happy and I enjoy making friends with my colleagues.
Outside of work I enjoy holidays and watching TV.
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