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The Elms House Residential Care Home

Park Road, Stapleton, Bristol BS16 1AA

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The Elms House Residential Care Home

Are you the Owner/Manager of The Elms House Residential Care Home?

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Group: The Worthies Residential Care Home Ltd

Person in charge: Shahnawaz Seehootoorah (Manager)

Local Authority / Social Services: Bristol City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 22 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Single Rooms: 22

Rooms with ensuite WC: 14

Latest Care Quality Commission* Report on The Elms House Residential Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview of Review Score

The Review Score of 6.6 out of 10 for The Elms House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for The Elms House Residential Care Home in Google's Search Results – more info

  • b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 48 months. (A 48 month period has been used as there were no positive reviews in the last 24 months)

Detailed Breakdown of Review Score

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for The Elms House Residential Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews; 3.00 points for the first Positive Review, and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. The calculation is the same as above, except the points are divided by 2.

    The 1.614 Points relating to the number of positive Reviews for The Elms House Residential Care Home is based on 1 positive Reviews in the last 48 months and is calculated as follows:

    1. 3.00 = 3 then divided by 2 = 1.500

    2. Target of 4.4 positive Reviews (22 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.4 Target = 0.227, then divided by 2 = 0.114

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

6.6 The Elms House Residential Care Home has a Review Score of 6.6 (6.614) out of 10 and an Average Rating of 5 out of 5 from 1 Reviews over all time

Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Elms House Residential Care Home?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Elms House Residential Care Home

  • Nephew of Resident/Service User
    1

The Elms House Residential Care Home

Report

Review submitted on 8 November 2015 from a Website Submission by Andrew C (Nephew of Resident). on Sunday 8 November 2015 . Relates to November 2014.

Hi to every one at the care home, just wanted to say a big big thank you for your help assistance when my parents and I visited to see my Auntie.
We could not of been happier, hope to visit again soon.

How likely would you be to recommend The Elms House Residential Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Submit a Review for The Elms House Residential Care Home

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Bed Vacancies

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Staff Profiles

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Awards / Recognitions

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