Wentworth Court

Village Road, Cheltenham GL51 0BG
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8.9 55 Reviews
  • Wentworth Court, Cheltenham
Wentworth Court is Cheltenham’s specialist dementia nursing home, offering exceptional care in a warm, welcoming environment where every person feels known, understood and truly valued.
The award-winning home provides a compassionate, person-centred approach to dementia care, working closely with families throughout their loved one’s journey.

Led by the Registered Nursing Manager and General Manager, the experienced, long-standing team offers long-term, respite, residential, nursing and end-of-life care for people living with all types of dementia. Every team member is trained in dementia care and is known for their genuine kindness, empathy and understanding.

The home’s dedicated Wellbeing Team curates a rich and engaging programme of activities and events that support residents’ physical, emotional, cognitive and social wellbeing. Families are always warmly welcomed to join in, share special moments and remain closely involved in everyday life.

The interiors at Wentworth Court are bright, modern and thoughtfully designed to create a true sense of comfort and belonging. Bedrooms are personalised with familiar possessions to help residents feel safe and at home.
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Care Provided by Wentworth Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1820
  • Self-Funded Nursing Dementia Care: from £1820
  • RESPITE Self-Funded Residential Dementia Care: from £1820
  • RESPITE Self-Funded Nursing Dementia Care: from £1820

Respite requires a 2-week minimum stay.
All-inclusive care does not include toiletries, chiropody, or hairdresser.

These prices are only a guideline, please contact Wentworth Court to find out the exact price for your requirements.

Contact Wentworth Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Wentworth Court to confirm what's included and get a personalised quote:

Good to Know

Owner

  • First Cheltenham Ltd
  • Privately Owned

Person in Charge

  • Remya Kannadan (Registered Nursing Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (65)
  • Single Rooms with Ensuite Wet Room (65)

Visiting

  • Visitors are welcome daily between 10:00am and 8:00pm.
    If possible, the home kindly asks that visitors avoid mealtimes, which are 1:00pm–2:00pm and 5:00pm–6:00pm.
    Visits that may need to take place outside these times will always be accommodated.

Parking

  • Limited parking onsite, on-road parking available close by.

Wentworth Court Reviews (55)

8.9

Wentworth Court has a Review Score of 8.9 (8.934) out of 10, based on 10 reviews in the last 2 years.
Over all time Wentworth Court has 55 reviews.

Overall Experience
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Date Published
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Review from Sylvia T (Friend of Resident) published on 17 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very courteous, friendly staff, always polite. The home is very well run, and the residents are cared for very well. I can't answer "value for money" as I am not a relative.
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Review from Susan W (Daughter of Resident) published on 15 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful care home nothing is too much trouble, Mum hasn't smiled so much in a long time. The staff do so many activities with your loved ones. Spotless clean, friendly, you are treated like one of the family. Please anyone considering Dementia care Wentworth Care Home is the place.
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Review from Caroline B (Daughter of Resident) published on 14 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our beloved relative has been a resident for just over six months. The care, attention and warmth at Wentworth Court Care Home is just amazing. The staff at all levels go above and beyond the call of duty and he is happy, settled and comfortable there! A happy place!
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Review from L M (Daughter of Resident) published on 17 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum seems happier than she has been for a long, long time. She is joining in activities, such as dancing, which she really enjoys. The manager and the staff are very approachable and helpful. They gave us advice during Mum's settling in period. Mum is now safe and happy at Wentworth and it is because
of the staff she has settled in so well. Her room is lovely, cosy, bright and clean. She is not lonely anymore. The manager is clearly running a good ship. The only reason why I have given the food and drink 4 stars is because I don't know. What I do know is that Mum is clearly eating and drinking well as she looks healthy and never complains about the food when I visit her.
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Review from K H (Daughter of Resident) published on 17 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Wentworth Court for over five years. All the staff are amazing with her. She has always received excellent care and I feel they go above and beyond with all the residents. The staff are always polite and welcoming. During the many lockdowns we have had in the last 2
years they have been her family when we could not be there. I am very grateful for all they do for her.
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Review from Maisie C (Granddaughter of Resident) published on 15 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan is far happier than she ever was in her own home. The team at Wentworth are always polite, courteous and welcoming when we visit. They all have a beautiful relationship with my Nan, she is always singing their praises and says how well she is looked after. I get overwhelmed by how happy and healthy
Nan is and feel so lucky that Nan has a home she feels safe and comfortable in. Nan enjoys the variety of activities the team facilitates for them all daily, it’s a blessing to be able to see posts of Nan online almost every day, she always has a massive smile. Photos say a thousand words and the trusting bond you see between Nan and carers is heartwarming. Wentworth Court is a credit to our community and the team are a credit to the elderly ones they care for.
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Review from Helen A (Daughter of Resident) published on 24 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My family are so grateful for the wonderful care Mum is receiving at Wentworth Court. The highly trained, patient and professional staff provide Mum with the utmost love and expert nursing care whilst treating her Parkinson's Disease and associated dementia. As a result, Mum's condition has stabilised,
she is happy and her health, mobility and diet have improved; Mum loves the delicious meals, tuck shop and cakes of course! Daily activities are well organised and creative taking place in a bright and beautiful environment. Mum is encouraged to take part in activities and events which are lovingly tailored to her needs, with one to one support when required. Photos are securely shared with families online and it is so reassuring to see so many happy faces. All staff display kindness and care towards family members. Their hard work throughout the pandemic has been exemplary. An excellent home for your loved ones that specialises in professional dementia care.
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Review from Nicola L (Daughter of Resident) published on 11 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is very happy at Wentworth Court. There are always lots of activities for her to do on a daily basis. When we were able to visit, everyone was really friendly. Now when we can't visit, there are always lots of lovely photos on Facebook for us to see. We are very thankful for the care and support
given to my mum.
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Review from Liz G (Friend of Resident) published on 2 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited the home in my capacity as a Church of England vicar.
I have visited many homes in this capacity so can quickly spot when things are genuine and when they are for glitz and ‘effect’.
Everything at Wentworth Court is focussed, not only on the health and well being of the residents but also
their happiness. There are seemingly tiny touches which make it feel like home. I can only mention some, but the gardens, presence of animals for residents to cuddle, themed events...I could go on but would miss lots out if I tried to list them all.
The staff are passionate about caring and although, I believe they are motivated to ‘self manage’, I am in no doubt that the management would ensure that standards never slip. They are rightly proud of Wentworth Court and I would recommend it without hesitation.
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Review from Angela D (Wife of Resident) published on 27 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent communication from all members of staff. Everybody looks very happy. There are lots of activities occurring every day at the home. Everyone seems well cared for. We are very thankful for the care and support are given to my husband.
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Review from Juliet P (Daughter of Resident) published on 26 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I expected finding a care home that our family would be happy to become dads’ home would be extremely difficult, if not impossible. We visited several. All very clean, very pleasant and welcoming staff. A few seemed to be possibles, for different reasons. Wentworth was the last visit. The room is spacious,
en suite, customisable. The building is great, safe, spacious, bright. The garden is fantastic - flowers, rhubarb, chickens. The cafe is a brilliant idea. But the magic indefinable plus is the BUZZ. And that is down to the ethos of the staff in all their different roles. It’s a place to live in, in all senses of the word.
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Review from Yvette M (Daughter of Resident) published on 22 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has absolutely thrived in the Wentworth environment, my uncle too. To see my mum's mind being continually stimulated every day all day is absolutely fantastic. The staff are definitely, in my opinion, the best you can get, they genuinely care about your loved one, nothing is too much trouble.
The minute you step in the building, you are greeted by more than one member of staff, it’s like a hub of happiness, loved ones are there having a laugh with staff and you are quickly brought into the hub of people buzzing around staff and residents alike. It was a big decision for mum to enter a care home but to see my mum actually living a life of fun and games every day lightens my heart.
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Review from Sue B (Daughter of Resident) published on 22 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been so happy with the care our father has had since moving into his new home. Dad has a lot of medical needs but the support he receives is wonderful. Every day there are activities to stimulate his mind and help him to socialise and feel loved. There are lots of photos taken and dad is always
having fun and smiling which is lovely for us to see. We get regular updates on dad's progress and he can get support with technology so that we can chat virtually. Since arriving, dad has taken part in an Olympic inspired event, lots of tea parties in the wonderful gardens and numerous crafting opportunities. This week he has been helping to create a Frankenstein for Halloween. Dad is enjoying every day and we are thrilled that he is so well looked after and really grateful to everyone on the team - thank you!
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Review from Pat E (Wife of Resident) published on 22 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident of Wentworth Court since the Spring of 2019. The care and attention he receives there are exemplary. The whole team are caring and go to great lengths to make sure he is as safe and content as his dementia allows. I have never had to worry that he isn't in the right place
or getting the right kind of care. Their dedication amazes me as they always seem to have endless patience with their residents. The activities over the time of my husband's stay have been so well thought out and thoroughly enjoyed by residents and their families alike. During Covid 19 they have made sure I am kept informed of the current decisions as to if and when the home will be open to families again. I received regular photos and updates on his health and welfare. I am thankful every day that my husband is in such a wonderful home!
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Review from Dawn (Daughter of Resident) published on 22 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel so lucky we found Wentworth Court for our dad suffering from Alzheimer’s. The only dementia only home in Cheltenham. A lovely thought out home bringing the outdoors in with plenty of windows and doors looking onto the beautiful well kept gardens. The team go above and beyond to care for our loved
ones with compassion and dignity. Wentworth is a happy, busy home always preparing for the next fun event.
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Review from Kenneth S (Husband of Resident) published on 21 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I, as well as my son and daughter, were very impressed on our first meeting with people from the home. Subsequently, we have been very happy indeed with the choice we made for my wife who has dementia. The staff are very cheerful and caring and go out of their way to make things special for residents.
Their individual needs seem a very important part of the carers' work. The home has an activities coordinator and there is always something going on - a special day of some sort, a games activity, painting or drawing or some simple handicraft, a musical event, the occasional visit out in the minibus. Some of this has been necessarily curtailed during lockdown but this survey, I assume, is meant to be about the home under happier circumstances. The accommodation is bright and cheerful and there is even a useful tiny little "café" which brings a cheer to the place.
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Review from Jennifer D (Niece of Resident) published on 21 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Due to Covid-19, I have not been able to visit Wentworth since March. Since my Uncle has been a resident I have no adverse comments to make and have nothing but praise for the management and care staff. By visiting their Facebook family & friends page it is very comforting to see that despite Covid
the residents appear to be fully entertained and occupied.
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Review from Kath P (Wife of Resident) published on 21 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been bright and happy at Wentworth Court for 18 months. He is 93, has Alzheimer's and is not now mobile. I have always found all the staff to be truly caring and I came to look on them and the other lovely residents as my Wentworth family while I was able to visit 3-4 times weekly. Sadly
it is 7 months since we were able to visit due to COVID-19 restrictions. Distressing, but I am grateful that he is at Wentworth and could not have been in a better place or had better care during this time. Families are kept in touch with photographs and videos of activities in a Facebook group and Skype conversations and those who wish can make phone or Skype calls. My husband did not do I.T. but is coaxed by the patient carers to have Skype conversations. The activities team involve all residents in preparing for events such as ‘A day at the seaside in the garden’, Olympics and others as well as daily music, sport and exercise fun. Top marks all round!
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Review from Fiona N (Daughter of Resident) published on 21 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot express how relieved and happy I am to see my mother thriving and enjoying the care she receives at Wentworth Court. She has a new lease of life, loves the activities and says everyone is kind to her. Highly recommend to anyone who is struggling as I was, to consider this home; the evidence in
how my mum presents, happy, clean, tidy and so settled, shows she is very well cared for.
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Review from Nicola W (Daughter of Resident) published on 21 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding nursing home. Always goes the extra mile to make sure we as a family and the residents are so well cared for. They always make Birthdays and Christmas so much fun for them all in there. Staff are always on hand if you need a chat about anything.
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Current Review Score: 8.9 (8.934)

Overview of Review Score

The Review Score of 8.9 (8.934) out of 10 for Wentworth Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.542 for Wentworth Court is calculated as follows: ( (85 Excellents x 5) + (18 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 120 Ratings = 4.542
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.392 Points relating to the number of positive Reviews for Wentworth Court is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13. 9 Positive Reviews ÷ 13 = 0.692
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 May 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Gez

Gez Ossai

Job Title: General Manager Joined: 2015

I live in Gloucester with my wife and young family.


How did you get to work in care?


Back in 2002, my wife was diagnosed with pancreatic cancer and passed away the following year. Within that 12-month period, she was subjected to weekly chemotherapy treatment and fortnightly drainage of ascites.


The nurses at Cheltenham General were so attentive and empathetic whilst carrying out their duties and I thought ‘I’d love to do something like that, I bet I’d be good at it,’ despite having trained and worked as an accountant.


After a time, I saw an advert for a carer in Oxford, applied and following the usual checks, I was offered the position.


Within a year I had completed my Health And Social Care NVQ Levels 2 and 3 and had become a Senior Carer. Further promotions culminated in me becoming Care Manager. I joined the team at Wentworth Court in June 2015 and was promoted to Head of Residential Care in January 2016 and was appointed Manager in 2018.


What do you like most about working in the care industry?


It sounds cheesy but the thought of making a positive impact on a resident’s day, week and/or life is what I really love about care work in general.


What are three great things about working at Wentworth Court?


I’d say the three best things about working at Wentworth Court is the bright and pleasant environment, the wonderful staff that I get to work with and most important of all, the residents.


What do you think makes Wentworth Court a special place?


The family-like atmosphere and the relaxed yet professional approach that has evolved at Wentworth Court.

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