Wentworth Court

I am very impressed with the standard of care at Wentworth Court and I would not hesitate to recommend it. All staff with whom I have had contact are very kind, caring, friendly and helpful, whilst being extremely attentive and responsive to the needs of the residents. Communication between the home and the family is very good. I have peace of mind knowing that Dad is in a safe and caring environment.

Wentworth Court provides a safe and caring environment for my mum. As a dementia-only care home, they are more able to give residents the special support that's essential to their needs. The team give me confidence that they have the best interest of each resident at the very forefront. Cannot recommend them enough.

Very courteous, friendly staff, always polite. The home is very well run, and the residents are cared for very well. I can't answer "value for money" as I am not a relative.

A wonderful care home nothing is too much trouble, Mum hasn't smiled so much in a long time. The staff do so many activities with your loved ones. Spotless clean, friendly, you are treated like one of the family. Please anyone considering Dementia care Wentworth Care Home is the place.

Our beloved relative has been a resident for just over six months. The care, attention and warmth at Wentworth Court Care Home is just amazing. The staff at all levels go above and beyond the call of duty and he is happy, settled and comfortable there! A happy place!

Mum seems happier than she has been for a long, long time. She is joining in activities, such as dancing, which she really enjoys. The manager and the staff are very approachable and helpful. They gave us advice during Mum's settling in period. Mum is now safe and happy at Wentworth and it is because of the staff she has settled in so well. Her room is lovely, cosy, bright and clean. She is not lonely anymore. The manager is clearly running a good ship. The only reason why I have given the food and drink 4 stars is because I don't know. What I do know is that Mum is clearly eating and drinking well as she looks healthy and never complains about the food when I visit her.

My mother has been a resident of Wentworth Court for over five years. All the staff are amazing with her. She has always received excellent care and I feel they go above and beyond with all the residents. The staff are always polite and welcoming. During the many lockdowns we have had in the last 2 years they have been her family when we could not be there. I am very grateful for all they do for her.

My Nan is far happier than she ever was in her own home. The team at Wentworth are always polite, courteous and welcoming when we visit. They all have a beautiful relationship with my Nan, she is always singing their praises and says how well she is looked after. I get overwhelmed by how happy and healthy Nan is and feel so lucky that Nan has a home she feels safe and comfortable in. Nan enjoys the variety of activities the team facilitates for them all daily, it’s a blessing to be able to see posts of Nan online almost every day, she always has a massive smile. Photos say a thousand words and the trusting bond you see between Nan and carers is heartwarming. Wentworth Court is a credit to our community and the team are a credit to the elderly ones they care for.

My family are so grateful for the wonderful care Mum is receiving at Wentworth Court. The highly trained, patient and professional staff provide Mum with the utmost love and expert nursing care whilst treating her Parkinson's Disease and associated dementia. As a result, Mum's condition has stabilised, she is happy and her health, mobility and diet have improved; Mum loves the delicious meals, tuck shop and cakes of course! Daily activities are well organised and creative taking place in a bright and beautiful environment. Mum is encouraged to take part in activities and events which are lovingly tailored to her needs, with one to one support when required. Photos are securely shared with families online and it is so reassuring to see so many happy faces. All staff display kindness and care towards family members. Their hard work throughout the pandemic has been exemplary. An excellent home for your loved ones that specialises in professional dementia care.

Mum is very happy at Wentworth Court. There are always lots of activities for her to do on a daily basis. When we were able to visit, everyone was really friendly. Now when we can't visit, there are always lots of lovely photos on Facebook for us to see. We are very thankful for the care and support given to my mum.

The staff are passionate about caring and although, I believe they are motivated to ‘self manage’, I am in no doubt that the management would ensure that standards never slip. They are rightly proud of Wentworth Court and I would recommend it without hesitation.

Excellent communication from all members of staff. Everybody looks very happy. There are lots of activities occurring every day at the home. Everyone seems well cared for. We are very thankful for the care and support are given to my husband.

I expected finding a care home that our family would be happy to become dads’ home would be extremely difficult, if not impossible. We visited several. All very clean, very pleasant and welcoming staff. A few seemed to be possibles, for different reasons. Wentworth was the last visit. The room is spacious, en suite, customisable. The building is great, safe, spacious, bright. The garden is fantastic - flowers, rhubarb, chickens. The cafe is a brilliant idea. But the magic indefinable plus is the BUZZ. And that is down to the ethos of the staff in all their different roles. It’s a place to live in, in all senses of the word.

My mum has absolutely thrived in the Wentworth environment, my uncle too. To see my mum's mind being continually stimulated every day all day is absolutely fantastic. The staff are definitely, in my opinion, the best you can get, they genuinely care about your loved one, nothing is too much trouble. The minute you step in the building, you are greeted by more than one member of staff, it’s like a hub of happiness, loved ones are there having a laugh with staff and you are quickly brought into the hub of people buzzing around staff and residents alike. It was a big decision for mum to enter a care home but to see my mum actually living a life of fun and games every day lightens my heart.

We have been so happy with the care our father has had since moving into his new home. Dad has a lot of medical needs but the support he receives is wonderful. Every day there are activities to stimulate his mind and help him to socialise and feel loved. There are lots of photos taken and dad is always having fun and smiling which is lovely for us to see. We get regular updates on dad's progress and he can get support with technology so that we can chat virtually. Since arriving, dad has taken part in an Olympic inspired event, lots of tea parties in the wonderful gardens and numerous crafting opportunities. This week he has been helping to create a Frankenstein for Halloween. Dad is enjoying every day and we are thrilled that he is so well looked after and really grateful to everyone on the team - thank you!

My husband has been a resident of Wentworth Court since the Spring of 2019. The care and attention he receives there are exemplary. The whole team are caring and go to great lengths to make sure he is as safe and content as his dementia allows. I have never had to worry that he isn't in the right place or getting the right kind of care. Their dedication amazes me as they always seem to have endless patience with their residents. The activities over the time of my husband's stay have been so well thought out and thoroughly enjoyed by residents and their families alike. During Covid 19 they have made sure I am kept informed of the current decisions as to if and when the home will be open to families again. I received regular photos and updates on his health and welfare. I am thankful every day that my husband is in such a wonderful home!

I feel so lucky we found Wentworth Court for our dad suffering from Alzheimer’s. The only dementia only home in Cheltenham. A lovely thought out home bringing the outdoors in with plenty of windows and doors looking onto the beautiful well kept gardens. The team go above and beyond to care for our loved ones with compassion and dignity. Wentworth is a happy, busy home always preparing for the next fun event.

I, as well as my son and daughter, were very impressed on our first meeting with people from the home. Subsequently, we have been very happy indeed with the choice we made for my wife who has dementia. The staff are very cheerful and caring and go out of their way to make things special for residents. Their individual needs seem a very important part of the carers' work. The home has an activities coordinator and there is always something going on - a special day of some sort, a games activity, painting or drawing or some simple handicraft, a musical event, the occasional visit out in the minibus. Some of this has been necessarily curtailed during lockdown but this survey, I assume, is meant to be about the home under happier circumstances. The accommodation is bright and cheerful and there is even a useful tiny little "café" which brings a cheer to the place.

Due to Covid-19, I have not been able to visit Wentworth since March. Since my Uncle has been a resident I have no adverse comments to make and have nothing but praise for the management and care staff. By visiting their Facebook family & friends page it is very comforting to see that despite Covid the residents appear to be fully entertained and occupied.

My husband has been bright and happy at Wentworth Court for 18 months. He is 93, has Alzheimer's and is not now mobile. I have always found all the staff to be truly caring and I came to look on them and the other lovely residents as my Wentworth family while I was able to visit 3-4 times weekly. Sadly it is 7 months since we were able to visit due to COVID-19 restrictions. Distressing, but I am grateful that he is at Wentworth and could not have been in a better place or had better care during this time. Families are kept in touch with photographs and videos of activities in a Facebook group and Skype conversations and those who wish can make phone or Skype calls. My husband did not do I.T. but is coaxed by the patient carers to have Skype conversations. The activities team involve all residents in preparing for events such as ‘A day at the seaside in the garden’, Olympics and others as well as daily music, sport and exercise fun. Top marks all round!