Wentworth Court

Village Road, Cheltenham GL51 0BG
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8.9 55 Reviews
  • Wentworth Court, Cheltenham
Wentworth Court is Cheltenham’s specialist dementia nursing home, offering exceptional care in a warm, welcoming environment where every person feels known, understood and truly valued.
The award-winning home provides a compassionate, person-centred approach to dementia care, working closely with families throughout their loved one’s journey.

Led by the Registered Nursing Manager and General Manager, the experienced, long-standing team offers long-term, respite, residential, nursing and end-of-life care for people living with all types of dementia. Every team member is trained in dementia care and is known for their genuine kindness, empathy and understanding.

The home’s dedicated Wellbeing Team curates a rich and engaging programme of activities and events that support residents’ physical, emotional, cognitive and social wellbeing. Families are always warmly welcomed to join in, share special moments and remain closely involved in everyday life.

The interiors at Wentworth Court are bright, modern and thoughtfully designed to create a true sense of comfort and belonging. Bedrooms are personalised with familiar possessions to help residents feel safe and at home.
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Care Provided by Wentworth Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1820
  • Self-Funded Nursing Dementia Care: from £1820
  • RESPITE Self-Funded Residential Dementia Care: from £1820
  • RESPITE Self-Funded Nursing Dementia Care: from £1820

Respite requires a 2-week minimum stay.
All-inclusive care does not include toiletries, chiropody, or hairdresser.

These prices are only a guideline, please contact Wentworth Court to find out the exact price for your requirements.

Contact Wentworth Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Wentworth Court to confirm what's included and get a personalised quote:

Good to Know

Owner

  • First Cheltenham Ltd
  • Privately Owned

Person in Charge

  • Remya Kannadan (Registered Nursing Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (65)
  • Single Rooms with Ensuite Wet Room (65)

Visiting

  • Visitors are welcome daily between 10:00am and 8:00pm.
    If possible, the home kindly asks that visitors avoid mealtimes, which are 1:00pm–2:00pm and 5:00pm–6:00pm.
    Visits that may need to take place outside these times will always be accommodated.

Parking

  • Limited parking onsite, on-road parking available close by.

Wentworth Court Reviews (55)

8.9

Wentworth Court has a Review Score of 8.9 (8.934) out of 10, based on 10 reviews in the last 2 years.
Over all time Wentworth Court has 55 reviews.

Overall Experience
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Reviewer Connection to Wentworth Court
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Review from Patricia B (Regular Volunteer) published on 8 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have only recently started visiting this care home as a "Mindsong" Volunteer - 4/5 of us meet there once a fortnight to sing songs with the residents. Several of them seem to enjoy this and take part. The staff appear to be caring, patient and professional with the residents and both staff and residents
are always very welcoming when we visit. The only slightly negative issue is that it is always very warm and if the temperature was turned down a bit there could be fewer residents asleep and more taking part in music.
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Review from Eleanor T (Regular Volunteer) published on 7 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a Mindsong volunteer, I regularly came to the home to sing with the residents. It is evident in my time there that the staff take great care of the residents, making time to do the little things like helping to paint a resident's nails. There are regular and varied activities and everyone is treated
with individuality and respect.
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Review from R W (Son of Resident) published on 27 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been in this care home for just over a year. I visit her once a week so it is difficult to be accurate in my assessment of the home however she does seem happy there. The home seems well run and the staff are friendly and accommodating.
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Review from Margaret R (Regular Volunteer) published on 14 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I represent the Roman Catholic Church here in Cheltenham and visit 3 residents every week to pray and give them Holy Communion. I am so impressed with the care staff here - always kind and sympathetic towards the residents. So much going on there to help the residents paint, make pottery, quizzes etc.
Etc. I am so happy to be there. I visit many times and really feel this one is excellent.
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Review from Rich M (Grandson of Resident) published on 23 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The word "amazing" is overused, but in this case applicable. Seeing my grandmother now makes me want to cry, because I remember who she was.
I manage not to because I see the dignity and respect that she is treated with when "unwell" (asleep in 1934 when she was 17 years old) and the smiles of the
carers when she dances (awake in 1934). Always clean clothes and you always seem to know her, and every other patients, needs and routine.
You're all amazing and I thank you from the bottom of my heart.
Wentworth 4077 (reference to M.A.S.H). Best care anywhere.
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Review from Roger B (Son of Resident) published on 21 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and personal attention my 95 year old father received at Wentworth Court during his year long stay was excellent. There was never a shortage of staff to attend to his complex needs. They were always cheerful and attentive, a point Father always used to make.
I now appreciate this type of
care is far more demanding than most people realise and takes a special kind of person to deal with dementia sufferers.
My father (old blue eyes) would want me to say a big 'thank you' to all of you.
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Review from Lisa E (Daughter of Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wentworth Court is a really lovely place and is like home. The rooms are a nice size and you can put your own personal touches to it. The gardens are lovely and my dad loved to sit outside in the nice surrounding in the summer. The care he receives is outstanding and the nursing staff will do their
best to help you where they can. The food is lovely, nice home cooked meals which look delicious. Even the lady on reception is lovely, nothing is too much :)
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Review from Rosemary L (Wife of Resident) published on 30 March 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband lived at Wentworth Court for over 18 months. During this time he came to like and trust the staff who were always caring, kind and compassionate. He died in mid-January and increasingly needed nursing care during the last three months of his life. In the last two weeks, he needed constant
nursing. During this time, all the staff, but especially the nurses, showed great skill and professionalism and as a result, my husband experienced little distress or pain.
Overall my view of my husband's time in the home is positive. Caring for people with advanced dementia and similar long-term conditions is not always straightforward. It requires specialist training and knowledge and while there were a few occasions when I had some concerns, I always felt able to raise them I was listened to and action was taken to make improvements. Since it opened in May 2015, Wentworth Court has worked hard to provide a good standard of compassionate care to its residents.
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Review from Jack H (Husband of Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been a resident at Wentworth Court over the past 7 months and during that time she has been looked after better than I could have looked after her at home. The activities could have been better but maybe this is due to my wife not joining in with the activities that are available.
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Review from Dorothy K (Wife of Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly staff, bedroom very nice and good sized bathroom. Always warm and clean. Lovely gardens. The only problems are that personal items keep disappearing - I know that this is because other residents walk into my husband's room and take things, but after 3 pairs of slippers went and photographs
also, I have decided not to keep replacing things. I have used marker pens on everything but it doesn't seem to help.
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Review from M F (Wife of Resident) published on 14 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Husband has dementia. Is resident in Wentworth Court, when visiting one is made very welcome and I find my husband is in very good reliable hands, sometimes when visiting he is very chatty, other times is very quiet and sleepy. But whichever way I find he is always most content and I would recommend
the care at Wentworth Court to anyone.
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Review from M W (Wife of Resident) published on 7 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wentworth Court has been supplying excellent care since he came here in November. We cannot fault the care given in any aspect. The staff are all easy to relate to and always very helpful. We as a family are very happy with my husband's care.
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Review from H O (Wife of Resident) published on 7 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has Parkinson's with dementia has been very well looked after. He is treated with respect and dignity and has grown to quite like living there.
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Review from Toby S (Son of Resident) published on 2 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we had to move my 95yr old father from supported 'independent' living into 24hr residential care we did a lot of research into suitable placements and spoke to social and healthcare professionals. We visited several properties on the resulting shortlist and Wentworth Court was by far the most
impressive. Modern, purpose built, clean, light and airy with plenty of clearly identifiable staff on hand. The rooms are of a decent size and Dad could have his pictures on the wall and knick knacks displayed which made it feel 'his'. The outside space is very pleasant to sit in and walk around. He greatly enjoyed the company of others and the arranged programme of activities. He particularly enjoyed sitting in the entrance atrium watching the comings and goings. The food was very good too.


The care he received throughout his all too short stay was exceptional, delivered with compassion and empathy.


My recommendation? - Among Dad's last words.......' I like it here'.

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Review from Sue D (Daughter of Resident) published on 27 July 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum Moved Into Wentworth on July 6th. She had previously been in another care home were she had a fall and broke her hip. Mum was not Happy about returning there so I went to look at Wentworth. I was very impressed in what I saw so decided to move Mum in. This was the best decision ever made on Mums
behalf, she is so happy, settled and putting on weight and could not be looked after better. Staff are excellent cannot do enough to help. I would not hesitate to recommend Wentworth,
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Current Review Score: 8.9 (8.934)

Overview of Review Score

The Review Score of 8.9 (8.934) out of 10 for Wentworth Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.542 for Wentworth Court is calculated as follows: ( (85 Excellents x 5) + (18 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 120 Ratings = 4.542
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.392 Points relating to the number of positive Reviews for Wentworth Court is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13. 9 Positive Reviews ÷ 13 = 0.692
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 May 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Gez

Gez Ossai

Job Title: General Manager Joined: 2015

I live in Gloucester with my wife and young family.


How did you get to work in care?


Back in 2002, my wife was diagnosed with pancreatic cancer and passed away the following year. Within that 12-month period, she was subjected to weekly chemotherapy treatment and fortnightly drainage of ascites.


The nurses at Cheltenham General were so attentive and empathetic whilst carrying out their duties and I thought ‘I’d love to do something like that, I bet I’d be good at it,’ despite having trained and worked as an accountant.


After a time, I saw an advert for a carer in Oxford, applied and following the usual checks, I was offered the position.


Within a year I had completed my Health And Social Care NVQ Levels 2 and 3 and had become a Senior Carer. Further promotions culminated in me becoming Care Manager. I joined the team at Wentworth Court in June 2015 and was promoted to Head of Residential Care in January 2016 and was appointed Manager in 2018.


What do you like most about working in the care industry?


It sounds cheesy but the thought of making a positive impact on a resident’s day, week and/or life is what I really love about care work in general.


What are three great things about working at Wentworth Court?


I’d say the three best things about working at Wentworth Court is the bright and pleasant environment, the wonderful staff that I get to work with and most important of all, the residents.


What do you think makes Wentworth Court a special place?


The family-like atmosphere and the relaxed yet professional approach that has evolved at Wentworth Court.

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