Wardley Gate

Lingey Lane, Wardley, Gateshead NE10 8EU
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9.9 40 Reviews
  • Wardley Gate, Gateshead
Wardley Gate Care Centre is a brand new, purpose built, luxurious, state-of-the-art residential care home for older people, operated by the award winning company Care Group Enhanced Care Limited which has 30 years' experience in this sector and famed for its fair price guarantee. The Home is located in Wardley, Gateshead close to Leam Lane, Heworth, Pelaw, Bill Quay, Hebburn and Washington with Pelaw Metro Station only 500m away.

The Home provides luxurious accommodation for permanent residents, long and short term respite care as well as trial stays. Wardley Gate also provides specialist care for anyone less mentally alert due to dementia in their dedicated units which are staffed by specialist experienced and caring staff to make life as rewarding as possible.

The facilities and services at Wardley Gate far exceed nationally required standards including large and comfortable bedrooms with en-suite shower rooms, flat screen TVs, telephone and satellite points.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 88 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £814 – £814
  • Self-Funded Residential Dementia Care: £848 – £848
  • RESPITE Self-Funded Residential Care: £814 – £814
  • RESPITE Self-Funded Residential Dementia Care: £848 – £848

Wardleygate Care Centre do not charge Top Ups on their fees. The charges are the same as the Local Authority levels.

These prices are only a guideline, please contact Wardley Gate to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Allison Carrell (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2015
  • Number of floors: 3

Room Information

  • Single Rooms (88)
  • Single Rooms with ensuite Wet Room (88)

Parking

  • Ample free parking on site.

Wardley Gate Reviews (40)

Total of 40, showing 1-20
9.9

Wardley Gate has a Review Score of 9.9 (9.924) out of 10, based on 21 reviews in the last 2 years. Over all time Wardley Gate has 40 reviews.

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Review from Diane N (Daughter of Resident) published on 22 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has been in Wardley Gate for 9 years, the staff are excellent and she is well looked after. The activities are excellent and Lyn does a great job decorating the home for the events ie Easter, Christmas and everything else.

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Review from Rachel A (Granddaughter of Resident) published on 21 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A really lovely care home that provides the best care to my nana. All staff are friendly and look after her. The services the home provides are great. Staff are informative. Rooms are lovely. The effort made for special occasions, i.e. Christmas, memorial days, are excellent.

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Review from Diane S (Daughter of Resident) published on 14 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is excellent. No problems at all. Care staff are fantastic. Food for mum great. Entertainment fab, could not fault it at all. Excellent.

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Review from A B (Daughter of Resident) published on 1 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has only been in Wardley Gate for a few months but really enjoys joining in the activities with the ladies. She loves a sing song, I can see the improvement in her mood.
She is well looked after and enjoys the meals.
Rooms are clean & general area's kept tidy & clean.

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Review from J C (Son of Resident) published on 24 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Wardley seem to be very dedicated. Very friendly and competent. My mother is very well cared for, The home is always clean and the food is very good.

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Review from V G (Daughter of Resident) published on 2 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found all the staff to be helpful, friendly and very caring. Especially on floor two. I know that my mam is always well cared for and that gives me great peace of mind.

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Review from A S (Daughter of Resident) published on 1 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff especially on floor 2 to be very caring towards my mam, going above & beyond. They always treat the residents with dignity and compassion. I walk away every visit knowing my mam is being looked after well.

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Review from E I (Daughter of Resident) published on 28 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents moved into Wardley Gate in November due to dementia. The management team & staff have been outstanding in supporting my parents with the transition & although dementia means it hasn't always been plain sailing - the team at Wardley Gate have gone above & beyond in supporting my parents'
needs & integrating them into their new home. There is always something going on, such as activities to help stimulate my parents & the emphasis is always on having fun. I cannot recommend Wardley Gate high enough & will be forever grateful to the staff for their care, support & kindness shown to my parents and our family.

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Review from R R (Husband of Resident) published on 26 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family, could not be more pleased with this care home. Staff and management are brilliant and everyone is pleasant and caring and nothing is too much trouble.
Overall we would describe this care home as absolutely brilliant and have the assurance that she is in capable hands and being well
looked after.

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Review from J A (Next of Kin) published on 3 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment you step through the door you know your relatives are in good hands. The place is warm and welcoming, always decorated, with themed events. The staff acknowledge you from entry. It is clean with modern furniture, with plenty of wide open spaces for the residents to move around safely.
Activities are always available for those wishing to participate and are always available for those wishing to participate and are carried out to the highest standard. The joy the residents gain from the activities is self-evident by the content. Happy and well cared for residents - I wouldn't hesitate to recommend Wardley Gate to one and all.

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Review from Andrea G (Daughter of Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An amazing care home. Everyone working there is so friendly, professional and caring. It has a very warm, welcoming family feel. The activities organised are outstanding and everyone gets involved. The care provided to my mam is second to none. It's always spotlessly clean and very well organised. They
are all very approachable and easy to talk anything over with. Couldn't praise everyone enough.

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Review from M C (Son of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been fantastic supporting my mother move into the home. The activities are wonderful and very much enjoyed by my mother. We are very grateful for the care she is receiving and the support the staff give to us as a family.

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Review from J H (Daughter of Resident) published on 14 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam was very well cared for in the time she was at Wardley Gate. The staff are amazing, they treated her with love, respect and compassion and as a family we knew she was safe and looked after. We were also welcomed and nothing was too much bother. The home itself is extremely clean and homely. Mam
had a beautiful room. The activities offered are amazing, there is such a wide variety of them.

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Review from Samantha S (Friend of Resident) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Wardley Gate have always looked after our friend and made him feel very welcome and at home. Nothing is too much trouble, and always take the time to communicate with him and his visitors. He loves Wardley Gate and all the staff. He really enjoys taking part in activities, and it's always
nice to see the photos online.

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Review from H E (Daughter of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are wonderful. They really take the time to ensure that they know the residents individually. They understand the person's likes, dislikes and triggers.
The home is perfect for my mum. She is very well looked after. This allows us (the family) to relax and know she is safe, stimulated
and treated with dignity.

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Review from Edward C (Son of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Words fail-excellent.

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Review from N H (Son of Resident) published on 6 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff who care, can not speak any higher. They're doing a great job and can not thank them enough.

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Review from J C (Son of Resident) published on 5 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic place. Very friendly.
The staff are excellent.

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Review from R K (Nephew of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really good friendly staff. Very helpful. the home itself is very clean at all times. All in all very good.

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Review from Keith R (Son of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff have always been fantastic and go out of their way to help with anything you need.

Reply from Joanne Lewis, Managing Director at Wardley Gate

Thank you for your support and being part of our extended family.

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Current Review Score: 9.9 (9.924)

Overview of Review Score

The Review Score of 9.9 (9.924) out of 10 for Wardley Gate is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.924 for Wardley Gate is calculated as follows: ( (231 Excellents x 5) + (19 Goods x 4) ) ÷ 250 Ratings = 4.924

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wardley Gate is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 registered maximum number of service users is 17.6, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Meet the Team (0)

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Frequently Asked Questions about Wardley Gate

What types of Care is Wardley Gate registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Wardley Gate have?

There are 88 Single Rooms.

What are the Facilities & Services at Wardley Gate?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wardley Gate to the centre of Gateshead?

3.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wardley Gate to verify any information. View our terms and conditions. Wardley Gate has an Enhanced Service - more info.