






Wardley Gate Care Centre is a brand new, purpose built, luxurious, state-of-the-art residential care home for older people, operated by the award winning company Care Group Enhanced Care Limited which has 30 years' experience in this sector and famed for its fair price guarantee. The Home is located in Wardley, Gateshead close to Leam Lane, Heworth, Pelaw, Bill Quay, Hebburn and Washington with Pelaw Metro Station only 500m away.
The...
Care Provided by Wardley Gate
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 88 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Wardleygate Care Centre do not charge Top Ups on their fees. The charges are the same as the Local Authority levels.
The price(s) shown are provided by the care home. Contact Wardley Gate for full pricing details and T&Cs.
Contact Wardley Gate to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Enhanced Elderly Care Ltd
- Private Owned
Person in charge
- Allison Carrell (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2015
- Number of floors: 3
Room Information
- Single Rooms (88)
- Single Rooms with ensuite Wet Room (88)
Parking
- Ample free parking on site.
Wardley Gate Reviews (45)
Wardley Gate has a Review Score of 9.8 (9.843) out of 10, based on 18 reviews in the last 2 years.
Over all time Wardley Gate has 45 reviews.
Words fail-excellent.
Excellent staff who care, can not speak any higher. They're doing a great job and can not thank them enough.
The staff are excellent.
Really good friendly staff. Very helpful. the home itself is very clean at all times. All in all very good.
Staff have always been fantastic and go out of their way to help with anything you need.
Thank you for your support and being part of our extended family.
Really happy with the care my dad gets. He's very well looked after and family are always made to feel accommodated when visiting. It was a hard decision for my dad to go into Wardley Gate but it was the right thing to do and he is doing so well. The social media page is great to keep us in the loop and see what he's getting up to.
From care to communication with me they’ve been outstanding in all aspects.
Such peace of mind for any family considering care.
The home was always clean and nice smelling, the room was light and spacious. The other support organised through the home like doctors and nurses were very good when needed. The management and finance staff were also very good and informative on the business side of things. My mam's final home and I have nothing but praise for Wardley Gate and the staff that make it what it is.
We are so grateful for your lovely comments and it has been a privilege to look after your mam. The staff become extended family of our residents and relatives which is why they spend wonderful times together. Thank you for your kindness and support over the past few years, knowing that you trust us to do our best makes our jobs worthwhile every day.
The decision to move my mother into Wardley Gate was based on experiences I've had in a professional capacity having visited many of the care homes in the area. The building is fairly new, the rooms are spacious and well equipped and the facilities are modern. The décor and cleanliness are of a high standard, however, the most important aspect of any care home is the standard of care provided by the staff. In my opinion, Wardley Gate excels in this area. Based on my observations, my family and the feedback from my mother I'm very happy with the care she is receiving. I'm grateful to all staff for their professionalism, friendliness and compassion shown in providing her care and the smooth running of the home.
Thank you so much for your kind words. Everyone works very hard at Wardley Gate to achieve high standards so it is very much appreciated when this is recognised. We will share your feedback with the team.
All the carers are such lovely people - dedicated to their profession and the residents. I have nothing bad to say about the love, care and support my mother received or the family during difficult times - we couldn't have coped without them.
Well done Wardley Gate and many thanks.
Thankyou so much for sharing the lovely comments, it is greatly appreciated and will be shared with the staff.
It is literally home-fro-home - modern, clean and spacious where staff ensure the resident's needs are always met, and nothing is too much trouble. The management and staff are friendly, very approachable and always kept me updated with her care needs, especially during Covid.
The activities coordinator keeps the residents entertained with some brilliant ideas, and all events throughout the year are celebrated.
During the last week of Mam's life, the staff were amazing with her and us as a family, showing so much love and care towards us.
I wouldn't hesitate in recommending Wardley Gate Care Home for a loved one.
Thank you for your very kind comments. The manager and staff do their best to always be caring and make sure Wardleygate is a home-from-home. We will be delighted to share your comments with the staff.
An excellent effort in looking after my father. The staff are so kind and attentive with him. Even over the busy period, the staff made such a fuss over all of the residents. The home itself is never anything other than spotless. It makes it so much easier knowing my Dad is well looked after.
Thankyou for your kind words, the staff very much appreciate the feedback.
I recently visited my aunt at Wardley Gate Care Home. It has been a difficult past couple of years for our family as we have not been able to see her as regularly as we would have liked. Wardley Gate have always accommodated us as best they could following their guidelines. My aunt is very comfortable and happy and gets on well with all of the staff who care for her. I would not hesitate to recommend Wardley Gate to any family looking for their loved ones to be living in such a caring environment.
Putting my mother into a home was heartbreaking, but the right thing to do to keep her safe. From day one the staff at Wardley Gate have been amazing. Unfortunately, my mother fell and broke her hip during the night and the staff absolutely proved how good they are. From recognising the severity of her injury, getting the right help, staying with her, reassuring and comforting her, and communicating with me, they were brilliant. Hopefully, she’ll be back at Wardley Gate soon. I’m so glad that she lives in such a lovely place with lovely skilled staff. I could never praise or thank them enough.
Thank you so much for your kind words, it is very much appreciated. We are lucky to have such a fabulous staff team that care so much.
I cannot thank and praise all of the staff enough at Wardley Gate care home for all of the care they give, even more so at this time. They have and continue to keep our parents safe, well and happy.
Our father only moved into Wardley Gate on 25th July 2020, a couple of days before his 88th birthday but sadly passed away on 11th December 2020. However, we couldn't have asked for more from all the staff at the care home especially under the current corvid restrictions. Even though we couldn't visit him we had regular video calls and received daily updates and photo's on how he was doing. The transformation in only 4 months was amazing the staff encouraged him to walk, join in with activities and mix with other residents, all this made us feel reassured we had made the right decision moving him there and happy knowing he was looked after and cared for. Thanks to the Care Home Manager and all her team we saw him smiling, singing and being happy, or the Gramps we all used to know and that was such a comfort to all the family.
Thank you so much for your kind words. Your father was a lovely man and is missed by all of us.
My mother in law spent her last year in the care home. She was extremely settled and happy here. The staff were fantastic, very caring and compassionate. Every aspect of her needs was catered for. When she was unable to feed herself the staff spent hours feeding her and trying to tempt her with a variety of foods. There was a good selection of activities to engage and stimulate her. She was always immaculate, well fed and looked after. Thank you for all your hard work.
Thank you so much for taking the time to send us your feedback, I will pass your comments on to all the staff involved in your mother-in-law´s care. They will really appreciate it.
Staff and management is 1st class.
Thank you so much for your kind words, they are very much appreciated. We will pass your comments on to all the staff involved in your father-in-law's care.
I have to say the staff on the ground floor have been fantastic and patient with her, they are always cheerful and more than happy to help, especially the seniors who have just taken over her care and sorted everything out for which we are very grateful.
Thank you to you all for your wonderful work!
Mam has been a permanent resident in Wardley Gate since April 2016 and has settled in well. She has a lovely bright room on the ground floor and now classes this as her home. Management and staff are friendly and approachable and although busy, are always there for the family as well as the resident. The entertainment staff are very good at encouraging her to join in various activities i.e, choir, Tai Chi and regular gentle exercise classes. She has formed relationships with the staff and they understand her needs and preferences. It is a relief for our family to know that she is safe and well cared for 24 hours per day and that if required, staff are happy to accompany her to hospital, even in the middle of the night and stay with her until family can get there.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 August 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 02 August 20262 Residential Beds 2 EMI Residential Beds
News (0) & Events (0)
There are no news items for Wardley Gate.
There are no upcoming events for Wardley Gate.
Awards / Recognitions (1)
- 30 Jan 2026Recipient: Wardley Gate
Accreditations
There are no accreditations posted yet for Wardley Gate.
Meet the Team (0)
There are no Team Members posted yet.
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