Cherry Blossom Care Home

Mum is happy and content in your care. I have always found staff cheerful and approachable. Mum is always well presented whenever I visit. Room is clean as is the rest of the home. I am kept informed of any changes to Mum's health and needs. It takes away some of the guilt I have not being able to look after her myself.

Thank you Cherry Blossom so much.

Dad had an awful experience in this dementia suite. Fifty-one residents and nowhere near enough staff. Manager’s communication skills are very poor. We were constantly chasing them. Two water infections were not picked up. Fall with a head injury and they should have called ambulance due to Dad's medication but didn’t. Four days later GP insisted 999 call. Asked for Dad to be put into nursing care as worried about his decline, refused by Manager more than once! Found nursing care elsewhere and hostile staff when collecting Dad, saying why were we taking him out when they had a bed in the nursing wing! Dirty rooms, soiled sheets, no towels and flannels in rooms ever! Personal effects always looted. So cold one day and all three pairs of slippers gone from the room! Lost 4.5 kilos in 3.5 weeks. Went in walking and talking and came out a shell. Passed twelve days later in a nursing home with dignity. Do not put your loved one in this dementia suite. It is so depressing.

He passed away peacefully there shortly after.

My family and I would like to thank all the staff at Cherry Blossom Care Home for their help and support, they are a very special lot of people.

My husband was in Cherry Blossom Care Home, he was looked after very well. I could not have wished for anyone kinder.

I have no hesitation in writing this review - the care in Cherry Blossom Care Home should be written in capital letters! Any home, or company, are only as good as the manager and staff, this one is exceptional.

How nice it is to come into Cherry Blossom. The staff are very caring and there are certain touches, which to me really make a difference. One of those being how clean the home is and odour free. The head housekeeper and team do a fantastic job.

I would say to begin with all care homes for dementia are hugely sad for visitors - the residents are largely unaware of their surroundings - Cherry Blossom seemed to be the best at the time in our area. The staff do a very difficult job, generally with a smile. The dementia only level is kept very clean and mostly free of unpleasant smells. The food provided is very good with all requirements met. The reception is welcoming and often uplifting on the way out after a challenging visit. I would be happy to recommend Cherry Blossom Care Home.

All the staff are friendly and caring, they always have a smile, they are brilliant with the clients. The home is clean and inviting, it is a pleasure to visit. The food is very good, not overbearing with heat. The first person you see upon entering is very polite and friendly and greets you with a lovely smile, this puts everyone at ease when they visit.

Overall excellent. The receptionist is the best I have met, very pleasant and personable. All the staff are friendly and professional.

Excellent foods.

Thank you, Cherry Blossom.

My wife, who has Vascular Dementia, has been a resident at Cherry Blossom for nearly 12 months and during that time I have been a regular visitor. As her condition has deteriorated I feel that the staff have become more aware of her needs, and have responded in a positive manner and provided the necessary additional support. The home is impressive, clean, generally tidy and the carers DO care, an important aspect when a loved one is beholden to others for assistance in most aspects of daily living.

I came into Cherry Blossom Care Home last December for respite. I was very impressed so I decided to stay.

Everyone is kind and friendly. The staff are so helpful and I feel I have made a number of friends and no longer feel lonely.

Very welcoming, friendly and always a smile.

I have a friend who is looked after and cared for on the dementia floor. My friend and I visit our friend/neighbour on a weekly basis and tragic as the situation is, we look forward to our weekly visits. The staff are what makes Cherry Blossom Care Home what it is - the care team both male and female are patient, caring and very approachable. A difficult floor to work but nothing is too much trouble.

Our experience of Cherry Blossom exceeded all expectations. The staff cared for both my partner's mother and father until sadly they both passed away. We cannot thank the staff enough for the care and compassion they showed, not only to my partner's parents but also to ourselves. The carers and staff really do go above and beyond the realms of caring. Thank you all so much once again.

You are made to feel welcome the moment you arrive. They have a saying "This is not a workplace but your home and the staff make great efforts to treat each person as an individual". There are great activities on offer, wonderful quiet areas as well as the wonderful garden to sit in, all maintained to a very high standard. The manager runs the home efficiently and their door is always open if any issues need to be raised. I particularly like the Bistro Coffee Bar.

The moment we walked into the care home we were met with friendliness and kindness. Our Mum was moved from Mansfield to Peterborough and the staff made the move an easy process. We were able to choose the room we liked for her and move her personal belongings in before we went to collect her so that her move was not difficult or confusing for her. On arrival, staff members were so friendly and welcoming and already knew her favourite drink. Staff on the reception desk, management, care workers, cleaners and caterers have always greeted us with open arms and cheerfulness. Mum has been treated with the greatest kindness and dignity. We, ourselves, have been looked after during her illness as well, by being given meals, drinks and even hugs to comfort. All staff members are approachable and are able to help us and Mum. If a resident's buzzer sounds, the staff attend immediately. We have seen that no resident is left unnoticed. All staff speak to residents with the greatest respect and show interest in them personally. The home layout is clean, open and spacious. We see that our Mum is comfortable and happy here.