Feng Shui House Blackburn, Blackburn, Lancashire

Feng Shui House in Blackburn is committed to providing the highest possible standards of care.

Residents are treated as individuals and cared for with respect and dignity within a safe, comfortable and relaxing environment, which provides stimulation and encourages independence.

At Feng Shui House, residents are able to choose what they want to do, what and when they want to eat and when they want to sleep.

The care home actively encourages staff to pursue their careers at Feng Shui House.

It is important to remember that Feng Shui strives to ensure only friendly, caring and polite staff are employed so that they can respond sensitively to residents' needs.

Group: Feng Shui

Person in charge: Kate Blyth (Owner)

Local Authority / Social Services: Blackburn with Darwen Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 16 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: all referrals considered on assessment. Ages from 60 to 110.

Single Rooms: 16

Rooms with ensuite WC: 16

Fees information:

All Feng Shui Care Homes range from 535 to 600 pounds, all rooms are huge with en suite facilities

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access

Directions:

M65 junction 3 follow signs for Blackburn. Under 3 Arches 500 mtrs past on the left

Visiting:

Protected meal times

Parking:

In the grounds of this Grade 2 listed Home

Latest Care Quality Commission* Report on Feng Shui House Blackburn: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 15 Feb 2018

En Suite rooms singles and twins available all with showers at our Blackburn Branch open July 11 2016

Reviews

9.9 Feng Shui House Blackburn has a Review Score of 9.9 (9.919)

The Review Score of 9.9 (maximum of 10) for Feng Shui House Blackburn is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Feng Shui House Blackburn in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.919 for Feng Shui House Blackburn is calculated as follows: ( (148 Excellents x 5) + (13 Goods x 4) ) ÷ 161 Ratings = 4.919

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Feng Shui House Blackburn is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 3.2 positive Reviews (16 registered maximum number of service users ÷ 5). 6 Reviews ÷ 3.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    13
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Feng Shui House Blackburn?

  • Extremely LIKELY
    14
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Feng Shui House Blackburn

  • Resident / Service User
    3
  • Brother of Resident/Service User
    2
  • Daughter of Resident/Service User
    2
  • Carer
    1
  • Friend of Resident/Service User
    1
  • more

My mother came to you for respite care in December. What a beautiful place you have the love and care my mother received was outstanding. You made her stay enjoyable. Her room was tastefully decorated and the food was top class. We would not hesitate to contact you again should we need to. Thank you for everything you did for my mother.

How likely would you be to recommend Feng Shui House Blackburn? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kate Blyth, Manager at Feng Shui House Blackburn responded to this review on 29 Jan 2018:

It was a pleasure, looking forward to her return in February. Much appreciated.

A friendly welcoming home, it actually feels like a home, not a care home. Great management and staff and not what I expected from a care home. Wow!

How likely would you be to recommend Feng Shui House Blackburn? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kate Blyth, Manager at Feng Shui House Blackburn responded to this review on 29 Jan 2018:

The team really appreciates any family members who take the time to comment on the level of care we give. Thank you.

My mother received excellent care at the Home, including end of life care. She was treated with great compassion and respect at all times, and her every need was catered for. It was a great relief to the family knowing that she was in such good hands at this very difficult and distressing time of life.

How likely would you be to recommend Feng Shui House Blackburn? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Carrie Southworth, Deputy manager at Feng Shui House Blackburn responded to this review on 01 Dec 2017:

Thank you, it was our pleasure to care for such a wonderful lady.

Level of care is very good. Staff are very caring and approachable. Mum is very comfortable.

How likely would you be to recommend Feng Shui House Blackburn? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I bring Communion to 4 residents every week and it is a very enjoyable experience. I enjoy having a chat with the 4 residents. The staff are very welcoming.

How likely would you be to recommend Feng Shui House Blackburn? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Great food, great accommodation, great care.

How likely would you be to recommend Feng Shui House Blackburn? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My opinion of my home is I'm very happy here with good helpful staff. The food is good and plentiful. I and my husband are very happy.

How likely would you be to recommend Feng Shui House Blackburn? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All staff are very helpful and friendly. They have advised which type of room would be most suitable for my mother and she has now settled in her room. The rooms are to a high standard of decor and cleanliness.

How likely would you be to recommend Feng Shui House Blackburn? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum needed permanent full-time care as she was no longer able to look after herself at home after a traumatic couple of years for her. I visited a number of local care homes which more or less were the same but Feng Shui House stood out head and shoulders above all the others and is frankly in a different league. For me, the most important thing is the quality of care she gets and it is of the highest order. All the staff are brilliant. Not a lot more I can say really.

How likely would you be to recommend Feng Shui House Blackburn? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Very homely and good food. I think it's a fantastic place and the staff are very attentive and patient.

How likely would you be to recommend Feng Shui House Blackburn? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very pleased with the care shown to my sister. Very patient staff who look after her welfare. Hygiene well looked after, looks smart and is of a high standard. Has recently had a pacemaker fitted, a problem that was noticed by the care home. My sister is alive today because of the care shown by the staff.

How likely would you be to recommend Feng Shui House Blackburn? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Top of the class no comparison at all. It's like day and night to other homes I have been in. The food is excellent, the care staff patient and professional. I am so glad my son found the home for me.

How likely would you be to recommend Feng Shui House Blackburn? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kate Burns, Manager at Feng Shui House Blackburn responded to this review on 07 Sep 2016:

It's our pleasure, thank you for the support.

My sister was in the Blackpool branch but I couldn't see her as often as I liked. I requested a move to the Blackburn branch. Absolutely stunning place. No expense spared, the rooms are huge, the standard of care hasn't changed. Well done to the manager, great job done. Congratulations on meeting an extremely high standard on this property.

How likely would you be to recommend Feng Shui House Blackburn? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kate Burns, Owner at Feng Shui House Blackburn responded to this review on 07 Sep 2016:

It's our pleasure, thank you for your support.

I found when walking into Feng Shui House it had a calming effect which I've never felt in any other homes. The residents seem to be very happy and contented. The manager is very helpful and nothing is too much trouble and I have never known a manager treat their residents with respect and dignity and nothing is too much for her. The staff are also very helpful and made my first night enjoyable. There should be more homes in Blacburn like Feng Shui House. Happy staff is happy residents.

How likely would you be to recommend Feng Shui House Blackburn? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kate Burns, Owner at Feng Shui House Blackburn responded to this review on 07 Sep 2016:

Thank you.

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Awards / Recognitions

February 2018

Top 20 Small Care Home Groups 2018

Recipient: Feng Shui

Date: Thursday 01 Feb 2018

more details

April 2017

Top 20 Small Care Home Groups 2017

Recipient: Feng Shui

Date: Saturday 01 Apr 2017

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Feng Shui House Blackburn