Shinfield View

Everything is made so easy by the staff - all my needs are seen to.

Super quality, super care in delightful surroundings.

He has lovely meals which we have shared with him on occasion. The staff are wonderful, as are the surroundings. The excursions are varied and the photographs reflect the fun the resident's experience. Brilliant place to spend your autumn years.

The carers and activities staff are lovely and helpful. The environment is attractive and welcoming. But relatives considering placing family members with dementia here need to be aware that the manager will "move you out" promptly if your relative's condition deteriorates, and this may include leaving them in hospital. This happened to my mother-in-law less than two weeks after the manager asked her to become a permanent resident so it was quite a shock to the family. This was not related to "nursing" needs either.

For many months I had become concerned for my elderly father's well-being. Becoming frail and starting to be overtaken with dementia made life tough for him. For me, it was an endless cycle of concern and worry, due, in large part to his abject determination to remain at home and independent. However, a fall and a short hospital stay meant I needed to intervene for his long-term health. I visited many homes and only one made me smile with its positive impression. I arrived unannounced and during a busy time, but the staff made we welcome and took me round within 15 minutes of my arrival. This place was clearly a different prospect from all the other care homes I saw.

Shinfield View is different. Modern, clean, welcoming and with the most fantastic, positive staff. Every need is catered for - entertainment, care, food, travel.

My father now tells me is very, very happy to be a resident. He is in extremely good hands and I can sleep at night. What better accolade.

Shinefield View has been amazing! My father came here unwillingly and has been treated with care and respect, allowing him to settle in and totally change his outlook on life. The staff are all unfailingly friendly and helpful and he has enjoyed his time here. Thank you, Shinfield View.

This is where my Nan, an ex-nurse, who is sadly battling her need for independence with worsening dementia, now lives. Leaving her home was difficult for her, but it was also incredibly difficult for me to leave her in someone else's care. However, after only 4 weeks, I am completely relieved and reassured because she has settled in more easily and smoothly than anticipated. When I visit, often at irregular times, I can see that the quality of the activities is high and the staff are engaging, energised and caring. There is also interesting and varied entertainment. The quality of the food is good with seafood often being on the menu options. Meeting her for lunch feels like a special experience and staff are very courteous.The standards in the home are high: it always smells fresh and all areas, including the toilets, are kept clean. I have been impressed by the management team's ability to deal with complex family politics with sensitivity and care. Great care but also lovely surroundings.

I stayed at Shinfield View for one week's respite. My overall experience was excellent, the level of service and care provided was above and beyond what I expected. The staff were very attentive, caring and went of their way to make me happy. Facilities were also, very good and I would recommend Shinfield View to anyone looking for 24-hour care.

Service and care has been excellent. Can't find any faults. My mum is much better now than when she went in.

I have found Shinfield View to be amazing. All the staff have been most helpful and will go over and above. The entertainment was marvellous with all the staff joining in. My family have been made to feel welcome as well. I may look to the future to retire here in Shinfield View. I shall certainly come for coffee mornings and other entertainment in the future as I feel I have friends here now. My short stay here in this lovely home has been really lovely.

I came here just a month ago after a most unhappy experience elsewhere and found things just as I expected. From the manager down to the staff were courteous and welcoming. Everything was done with a smile, nothing was any trouble and they are all helping me with my problems 100%. The accommodation is excellent and cannot fault anything.

My granddad moved to Shinfield View a month ago and I can already see an incredible difference in how he is cared for compared to where he was before. One of the best things is that there is always loads going on for the residents to interact with and families are always welcome. The food is amazing and there is a really positive atmosphere when I visit.

The building and furnishings give the appearance of a modern high-quality hotel. The staff at all levels could not be any more helpful, always willing to do that little bit extra. The many and varied activities keep residents entertained and involved, as well as their brains active. The all- inclusive policy is also very welcome.

Shinfield View is a beautiful residential home. It is a pleasure to visit my mother in such a light, bright and luxuriously furnished property. The food is fabulous and the chef is really friendly and interested in nutritious food. The staff and carers are wonderful and so patient with the elderly residents. The activities are fun and keep everyone included. They also have 2 levels for dementia patients, forgetfulness is one area and heavily dementia is another.

Extremely impressed with the facilities and the level of care that is provided at Shinfield View. My mother is settling in very well and has made lots of friends. I am so pleased and relieved that my mum is comfortable and content and enjoys all the activities that are provided at Shinfield View.

My Gramps finally decided that he needed some respite care and we have found this truly amazing place.

He moved in today for a couple of weeks, and the difference in him in just a couple of hours was quite remarkable.

The kindness shown to him, my parents, and us (granddaughter & husband) has been just wonderful.

Rooms are like a hotel, with a wet room, lovely furniture, huge TV (which Gramps commented on!).

We as a family love him to pieces, and have been so worried about him. We feel very happy to leave him in this environment for a short while until he starts to feel better. Thank you all so much for your kindness, we can't begin to tell you how much it has meant.

I joined my wife who has dementia (vascular/Alzheimer's) to see how she would cope with specialised residential care. This was a short 3 day taster so far she has coped with being in a separate secure unit. She relates very well to all the staff and was not distressed by my absence overnight thanks to the excellent night staff she has enjoyed the extra facilities manicure/reflexology and music/dance afternoon.

Shinfield View is hugely better than any other care option I could find for my father! The building and facilities are stunning, but more importantly the staff are kind, friendly, enthusiastic and always willing to try and understand and respond to every need. The whole ethos of the home respects residents as individuals, there is a fantastic range of activities, including social evenings (to which not just residents and family, but staff and community are invited), outstanding food, plenty of drinks and snacks at any time, lots of fun and laughter, a real positive place to live and enjoy life! And a really lovely place to visit as family. Very highly recommended!

I’m lucky to have found a nice, homely, caring, place to live where I feel safe and there is help around if I need it, I’d never find anywhere better! It means I don’t have to worry as much and neither do my family.

I feel like I am on holiday, it doesn't feel or look like a care home. The staff could not be any better. Nothing is ever too much to ask for. They are all lovely. The food is like a 5 star hotel. There is plenty of choice, and I don't feel that I am ever rushed. There is everything here that I need. I love going to the salon, the reflexology, and I love to sit in the beautiful gardens. The entertainment is first class and I sit with my friends. Most of all, and important to me, is that I feel safe here.