Calderdale Retreat

Rochdale Road, Greetlands, Halifax HX4 8HE

A modern purpose built care facility located in Halifax, Calderdale Retreat offers high-quality residential care plans for those looking for palliative, advanced, dementia and respite care. Care plans are tailored to the needs of each individual and delivered by a team of highly experienced and friendly care staff, whose aim is to provide round the clock care in a warm and homely environment.

Calderdale Retreat offers first class facilities and accommodation, allowing residents to feel welcome, relaxed and secure whilst also enjoying an active and independent lifestyle. The home features bright and spacious communal areas and separate dining areas on all floors. Tasty and healthy meals are daily prepared by the onsite catering team, and residents can choose to enjoy mealtimes in the dining room or in their own room if preferred. Individual dietary needs and preferences are catered for.

All bedrooms are ensuite (including shower) with a 32" flat screen TV. Each room has an in-built nurse call system which can be individually tailored dependent upon need.

To support people living with dementia, one floor has been designed taking into account best practice guidelines, the benefits of which include orientation, multi-sensory recognition and a more stimulating environment. Calderdale Retreat is a member of Dementia Action Alliance.

Additional assisted bathroom facilities are available on each floor, covering all aspects of assisted bathing which have been adapted for individual mobility levels.

The home has a sensory room which is accessible to all residents. There is a cinema room, hair salon and outside areas, including patio, for residents. Wi-Fi is available throughout.

Owner: TLC Care Management Ltd

Person in charge: Bev Hanson (Manager)

Local Authority / Social Services: Calderdale Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 81 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 81

Rooms with ensuite WC: 81

Facilities & Services: Separate Dementia Care Unit • Close to Local shops • Near Public Transport • Lift • Residents Internet Access

Visiting:

Visitors requested to report to reception.
No restrictions

Parking:

Visitors and staff parking on site

Latest Care Quality Commission* Report on Calderdale Retreat: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.3 (maximum of 10) for Calderdale Retreat is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Calderdale Retreat in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.34 for Calderdale Retreat is calculated as follows: ( (17 Excellents x 5) + (29 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 47 Ratings = 4.34

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.997 Points relating to the number of positive Reviews for Calderdale Retreat is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 16.2 positive Reviews (81 registered maximum number of service users ÷ 5). 4 Reviews ÷ 16.2 Target = 0.247

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.3 Calderdale Retreat has a Review Score of 8.3 (8.337) from 4 Reviews


Average Ratings

  • Excellent
    1
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Calderdale Retreat?

  • Extremely LIKELY
    3
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Calderdale Retreat

  • Daughter of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • Wife of Resident/Service User
    1

My husband has been in this home for the past 10months, the first six months wasn't good. We had five managers in this period. We have a new manager now who is improving the home she has been in six weeks and there is a vast improvement in all aspects of the home and with the patients and last I can say I am pleased with the home, may it continue.

How likely would you be to recommend Calderdale Retreat? Likely

Overall Standard

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Average Rating:   4 out of 5

There has been a remarkable change in the home, and a very positive attitude has been created. The management is now very hands on and this is shown in the new eagerness of the staff, who seem to be enjoying the job more. There is a definite 'buzz' about the place, which I am sure will be taken in by the residents and relations. Very pleasing and uplifting! Thank you.

How likely would you be to recommend Calderdale Retreat? Extremely Likely

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Average Rating:   4.4 out of 5

My mother has been at Calderdale Retreat since it opened last April. Throughout this time we have seen many changes, particularly with management. Most recently I feel that everything has come together, the carers, management and general running of the home has improved 100%.

I have to commend the care given to my mother, and despite management issues she has always been very happy here - she commented to me the other day that she was 'happy here and that she had nothing to be sad about'. I feel like I am part of a family and enjoy visiting my mum on a regular basis. The food's amazing and my mum enjoys a varied diet.

How likely would you be to recommend Calderdale Retreat? Extremely Likely

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Average Rating:   4.6 out of 5

I visited my aunt recently at Calderdale Retreat, I was pleasantly surprised to find such a lovely calm atmosphere compared to my last visit. It seemed very obvious the new manager has already had a very positive impact on the home in such a short time.

It was a pleasure being in the home. All the residents seemed happy and looked clean and presentable. My aunt said she is very happy and had nothing but praise for the new manager.

The new manager introduced herself, she was very friendly and obviously very experienced in her role. I felt very at ease when I left my aunt today knowing she is being well cared for.

I would highly recommend a visit to Calderdale Retreat if you are wanting a home for your loved one.

How likely would you be to recommend Calderdale Retreat? Extremely Likely

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Average Rating:   4.4 out of 5

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